2014 FORD FUSION HYBRID maintenance

Introduction About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement Parts
Recommendation ........................................11
Special Notices................................................12
Mobile Communications
Equipment .....................................................12
Export Unique Options..................................12
Child SafetyGeneral Information.......................................13
Child Seat Positioning...................................14
Booster Seats...................................................16
Installing Child Seats.....................................18
Child Safety Locks..........................................23
Safety Belts Principle of Operation...................................25
Fastening the Safety Belts..........................26
Safety Belt Height Adjustment................30
Safety Belt Warning Lamp and Indicator
Chime .............................................................30
Safety Belt Minder..........................................31
Child Restraint and Safety Belt
Maintenance ................................................32
Personal Safety System™Personal Safety System™..........................34
Supplementary Restraints
SystemPrinciple of Operation..................................35
Driver and Passenger Airbags...................36
Knee Airbag.......................................................37
Front Passenger Sensing System.............37 Side Airbags.....................................................40
Side Curtain Airbags......................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls General Information on Radio
Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote
Control ...........................................................49
MyKey™ Principle of Operation..................................50
Creating a MyKey.............................................51
Clearing All MyKeys........................................51
Checking MyKey System Status................51
Using MyKey With Remote Start
Systems.........................................................52
MyKey Troubleshooting...............................52
Locks Locking and Unlocking.................................54
Keyless Entry....................................................57
Interior Luggage Compartment
Release..........................................................60
Security Passive Anti-Theft System..........................61
Anti-Theft Alarm............................................63
Steering Wheel Adjusting the Steering Wheel...................64
Audio Control..................................................64
Voice Control...................................................65
Cruise Control..................................................65
Information Display Control.......................65
Heated Steering Wheel...............................66
1Table of Contents

Hazard Warning Flashers..........................225
Fuel Shutoff...................................................225
Jump-Starting the Vehicle........................225
Collision, Damage or Fire Event.............228
Post-Crash Alert System..........................230
Fuses Changing a Fuse............................................231
Fuse Specification Chart............................231
Maintenance General Information....................................241
Opening and Closing the Hood...............241
Under Hood Overview - 2.0L Hybrid.....242
Engine Oil Dipstick - 2.0L Hybrid...........244
Engine Oil Check..........................................244
Oil Change Indicator Reset......................245
Engine Coolant Check...............................245
Automatic Transmission Fluid
Check...........................................................249
Brake Fluid Check........................................249
Power Steering Fluid Check....................249
Fuel Filter........................................................249
Washer Fluid Check....................................249
Changing the 12V Battery.........................249
Checking the Wiper Blades.......................251
Changing the Wiper Blades......................251
Changing the Engine Air Filter.................252
Adjusting the Headlamps.........................253
Removing a Headlamp..............................254
Changing a Bulb...........................................255
Bulb Specification Chart..........................258
Vehicle Care General Information...................................260
Cleaning Products......................................260
Cleaning the Exterior.................................260
Repairing Minor Paint Damage...............261
Waxing ..............................................................261 Cleaning the Engine....................................262
Cleaning the Windows and Wiper
Blades..........................................................262
Cleaning the Interior...................................262
Cleaning the Instrument Panel and
Instrument Cluster Lens.......................263
Cleaning Leather Seats.............................264
Cleaning the Alloy Wheels.......................264
Vehicle Storage............................................265
Wheels and Tires Temporary Mobility Kit...............................267
Tire Care...........................................................273
Tire Pressure Monitoring System..........288
Using Snow Chains......................................291
Technical Specifications...........................292
Capacities and Specific-
ations Engine Specifications................................293
Motorcraft Parts..........................................294
Vehicle Identification Number................295
Vehicle Certification Label.......................295
Transmission Code Designation............296
Technical Specifications...........................297
Audio System General Information...................................299
Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio...........................................................300
Audio unit - Vehicles With: Premium
AM/FM/CD ................................................302
Audio unit - Vehicles With: Sony
AM/FM/CD ................................................304
Digital Audio..................................................307
Satellite Radio...............................................310
Auxiliary Input Jack.......................................312
USB Port...........................................................313
Media Hub.......................................................313
4Table of Contents

Accessories Accessorie s..................................................... 314
Ford Extended Service Plan
(ESP)Ford Extended Service Plan (ESP)........316
SYNC™ General Information....................................319
Using Voice Recognition.............................321
Using SYNC™ With Your Phone............323
SYNC™ Applications and Services......335
Using SYNC™ With Your Media
Player...........................................................342
SYNC™ Troubleshooting.........................350
MyFord Touch™ General Information...................................356
Settings...........................................................364
Entertainment ...............................................374
Phone ................................................................ 391
Electric Vehicle Information.....................397
Information ...................................................408
Climate.............................................................417
Navigation ....................................................... 419
Appendices End User License Agreement.................429
Scheduled Maintenance General Maintenance Information.......444
Normal Scheduled Maintenance..........448
Special Operating Conditions Scheduled
Maintenance ..............................................451
Scheduled Maintenance Record...........454
5Table of Contents

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 319).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
PERCHLORATE Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit: Web Address
www.dtsc.ca.gov/hazardouswaste/
perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11Introduction

Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being
safely belted and surviving an accident.
We recommend you leave the system
activated for yourself and others who may
use the vehicle. To reduce the risk of injury,
do not deactivate or activate the system
while driving the vehicle.
Note: The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
The system can be deactivated or
activated by performing the following
procedure:
Before following the procedure, make sure
that:
• the parking brake is set
• the transmission selector lever is in
position P (automatic transmission)
or N (manual transmission)
• the ignition is off
• the driver and front passenger safety
belts are unbuckled.
1. Turn the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light
turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
Step 3 is started, the procedure must
be completed within 30 seconds. 3. For the seating position being disabled,
buckle then unbuckle the safety belt
three times at a moderate speed,
ending in the unbuckled state. After
Step 3, the safety belt warning light will
turn on.
4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light will flash for confirmation.
• This will disable the feature for that
seating position if it is currently
enabled.
• This will enable the feature for that
seating position if it is currently
disabled.
CHILD RESTRAINT AND
SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
32Safety Belts

PRINCIPLE OF OPERATION WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death.
Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible.
Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
35Supplementary Restraints System

Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
Children 12 years old and under should
always be properly restrained in the back
seats. The side curtain airbags will not
interfere with children restrained using a
properly installed child or booster seat
because it is designed to inflate downward
from the headliner above the doors along
the side window opening.
The design and development of the side
curtain airbags included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
curtain airbags.
CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag, passenger airbag, knee airbag(s), seat mounted side
airbags, side curtain airbags and optional
rear inflatable safety belts. Based on the
type of crash (frontal impact or side
impact), the restraints control module will
deploy the appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
42Supplementary Restraints System

Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Parking Lamps It will illuminate when you switch
the parking lamps on.
Powertrain Fault Illuminates when a powertrain
fault has been detected. Contact
your authorized dealer as soon
as possible.
Ready to Drive E144692
It will illuminate once the vehicle
has been switched on and is
ready to drive. A corresponding
message may display stating ready to
drive. Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 157).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See Emission Control
System (page 157).
84Instrument Cluster