2014 FORD FUSION HYBRID maintenance

Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II) Your vehicle is equipped with a computer
that monitors the engine’s emission control
system. This system is commonly known
as the on-board diagnostics system
(OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle
continues to meet government emission
standards. The OBD-II system also assists
your authorized dealer in properly servicing
your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. The vehicle has run out of fuel—the
engine may misfire or run poorly. 2. Poor fuel quality or water in the
fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been
properly closed. See Refueling (page
149).
4. Driving through deep water—the
electrical system may be wet.
These temporary malfunctions can be
corrected by filling the fuel tank with good
quality fuel, properly closing the fuel fill
inlet or letting the electrical system dry out.
After three driving cycles without these or
any other temporary malfunctions present,
the service engine soon indicator should
stay off the next time the engine is started.
A driving cycle consists of a cold engine
startup followed by mixed city/highway
driving. No additional vehicle service is
required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, the vehicle may need
to be serviced. See On-Board Diagnostics.
158Fuel and Refueling

GENERAL INFORMATION WARNING
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies which are
labeled as such or are covered with a solid
orange convolute, or orange striped tape,
or both. Do not come in contact with these
components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.
E162457
Note: The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area. HIGH-VOLTAGE SERVICE
DISCONNECT The high-voltage service disconnect shuts
off power from the high-voltage battery.
Note: There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access high-voltage disconnect
circuit. To do this, you must unplug the
circuit from the circuit port connected to
the battery.
The high-voltage service disconnect is
located behind the rear fold down seats. E159506
Service disconnect location for non-Energi
vehicles.
E162957
Service disconnect location for Energi
vehicles.
160High Voltage Battery

BREAKING-IN You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400
lbs [180 kilograms] of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER Note: Driving through deep water above
the recommended levels can cause vehicle
damage.
If driving through deep or standing water
is unavoidable, proceed very slowly. Never
drive through water that is higher than the
bottom of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
215Driving Hints

GETTING THE SERVICES YOU
NEED Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
218Customer Assistance

GENERAL INFORMATION Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 444).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions • Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off 1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD E142457
1. To open the hood, go inside the vehicle
and pull the hood release handle
located under the left hand side of the
instrument panel.
241Maintenance

2. Go to the front of the vehicle and
locate the secondary release lever,
which is located under the front of the
hood, to your right of the center of the
vehicle (driver's side), near the
headlight.
3. Release the hood latch by pushing the
yellow secondary release lever to your
left, toward the center of the vehicle. E169261
4. Raise the hood and support it with the
prop rod. 5. To close the hood, lower and secure
the prop rod in the clip.
6. Lower the hood and allow it to drop the
last 10-12 inches (25 to 30
centimeters).
Note: Make sure that the hood is closed
properly and fully latched on both sides of
the hood.
UNDER HOOD OVERVIEW -
2.0L HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with.
Note: Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
242Maintenance

E146046
Engine coolant reservoir capA
Engine oil filler capB
Engine air cleaner coverC
Brake fluid reservoir capD
Power distribution boxE
Inverter system controllerF
Inverter system controller coolant reservoir capG
Engine oil dipstickH
Windshield washer fluid reservoir capI
243Maintenance

ENGINE OIL DIPSTICK - 2.0L
HYBRID
A BE169062
MINA
MAXB
ENGINE OIL CHECK Note: Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 293).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on
Energi models only. The oil maintenance
mode keeps the engine oil quality in good
condition when you drive the vehicle with
limited engine use. If the vehicle is in oil
maintenance mode when you start the
vehicle, a message will appear in the
instrument cluster. While the vehicle is in
oil maintenance mode, the vehicle will run
the engine as necessary.
244Maintenance