2014 FORD FUSION (AMERICAS) ESP

DRIVER ALERT (IF EQUIPPED)
PRINCIPLE OF OPERATION
WARNING
The driver alert system is designedto aid you. It is not intended toreplace your attention and judgment.You are still responsible to drive with duecare and attention.
Note:The system will store the on or offsetting in the information display menuthrough ignition cycles.
Note:If enabled in the menu, the systemwill be active at speeds above 40 mph (64km/h). When below the activation speed,the information display will inform the driverthat the system is unavailable.
Note:The system works as long as one lanemarking can be detected by the camera.
Note:If the camera is blocked or if thewindshield is damaged, the system may notfunction.
Note:The system may not be available inpoor weather or other low visibilityconditions.
The system automatically monitors yourdriving behavior using various inputsincluding the front camera sensor.
If the system detects that your drivingalertness is reduced below a certainthreshold, the system will alert you usinga chime and a message in the clusterdisplay.
USING DRIVER ALERT
Switching the system on and off
Note:The system will remain on or offdepending on how it was last set.
Switch the system on or off using theinformation display. See GeneralInformation (page 87).
When activated, the system will monitoryour alertness level based upon yourdriving behavior in relation to the lanemarkings, and other factors.
System Warnings
Note:Note: The system will not issuewarnings below approximately 40 mph (64km/h).
The warning system has two stages. Atfirst, the system issues a temporarywarning that you need to take a rest. Thismessage will only appear for a short time.If the system detects further reduction indriving alertness, it may issue anotherwarning that will remain in the informationdisplay for a longer time. You can press OKon the steering wheel control to clear thewarning.
System Display
When active the system will runautomatically in the background and onlyissue a warning if required. You can viewthe status at any time using theinformation display. See GeneralInformation (page 87).
The alertness level is shown by six stepsin a colored bar.
The current assessment of your alertnessis within a typical range.
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The current assessment of your alertnessindicates that you should rest as soon assafely possible.
The status bar will travel from left to rightas the calculated alertness leveldecreases. As the rest icon is approachedthe color turns from green to yellow to red.
The yellow position indicates the firstwarning is active and the red positionindicates the second warning is active.
Note:If you have recently received awarning; you should consider resting, evenif the current assessment is within thetypical range.
Note:If the camera sensor cannot track theroad lane markings or if your vehicle speeddrops below approximately 40 mph (64km/h), the alertness level will change togrey for a short time and the informationdisplay will inform you that the system isunavailable.
Resetting the System
You can reset the system by either:
•Switching the ignition off and on.
•Stopping the vehicle and then openingand closing the driver’s door.
LANE KEEPING SYSTEM (IF
EQUIPPED)
WARNING
The system is designed to aid thedriver. It is not intended to replacethe driver’s attention and judgment.The driver is still responsible to drive withdue care and attention.
Note:The system works above 40 mph (64km/h).
Note:The system works as long as one lanemarking can be detected by the camera.
Note:If the camera is blocked or if thewindshield is damaged, the system may notfunction.
Note:When Aid mode is on and the systemdetects no driver steering activity for a shortcontinuous period of time, the system alertsthe driver to put their hands on the steeringwheel. The system may detect a lightgrip/touch on the steering wheel as handsoff driving.
The system detects unintentional driftingtoward the outside of the lane and alertsand/or aids the driver to stay in the lanethrough the steering system andinstrument cluster display. The systemautomatically detects and tracks the roadlane markings using a camera that ismounted behind the interior rear viewmirror.
Switching the System On and Off
Note:The system on or off setting is storeduntil it is manually changed, unless aMyKey® is detected. If a MyKey® isdetected, the system is defaulted to on andthe mode is set to Alert.
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If your vehicle loses electrical power whileyou are driving (or if the ignition is turnedoff), you can steer the vehicle manually,but it takes more effort. Extremecontinuous steering may increase the effortit takes for you to steer. This occurs toprevent internal overheating andpermanent damage to your steeringsystem. If this should occur, you will neitherlose the ability to steer the vehiclemanually nor will it cause permanentdamage. Typical steering and drivingmaneuvers will allow the system to cooland steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswindsmay also make the steering seem towander or pull.
Adaptive Learning
The EPS system adaptive learning helpscorrect for road irregularities and improvesoverall handling and steering feel. Itcommunicates with the vehicle's brakesystem to help operate advanced stabilitycontrol and accident avoidance systems.Additionally, whenever the battery isdisconnected or a new battery installed,the vehicle must be driven a short distancebefore the strategy is relearned and allsystems are reactivated.
COLLISION WARNING SYSTEM
PRINCIPLE OF OPERATION (If
Equipped)
WARNINGS
This system is designed to be asupplementary driving aid. It is notintended to replace the driver’sattention, and judgment, or the need toapply the brakes. This system does NOTactivate the brakes automatically. Failureto press the brake pedal to activate thebrakes may result in a collision.
The collision warning system withbrake support cannot help preventall collisions. Do not rely on thissystem to replace driver judgment and theneed to maintain distance and speed.
Note:The system does not detect, warn orrespond to potential collisions with vehiclesto the rear or sides of the vehicle.
Note:The collision warning system is activeat speeds above approximately 5 mph (8km/h).
This system is designed to alert the driverof certain collision risks. A radar detects ifyour vehicle is rapidly approaching anothervehicle traveling in the same direction asyours.
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If it is, a red warning light illuminates andan audible warning chime sounds.
The brake support system assists the driverin reducing the collision speed by chargingthe brakes. If the risk of collision furtherincreases after the warning lightilluminates, the brake support preparesthe brake system for rapid braking. Thismay be apparent to the driver. The systemdoes not automatically activate the brakesbut, if the brake pedal is pressed, full forcebraking is applied even if the brake pedalis lightly pressed.
Using the Collision Warning System
WARNING
The collision warning system’s brakesupport can only help reduce thespeed at which a collision occurs ifthe driver applies the vehicle’s brakes. Thebrake pedal must be pressed just like anytypical braking situation.
The warning system sensitivity can beadjusted to one of three possible settingsby using the information display control.See General Information (page 87).
Note:If collision warnings are perceived asbeing too frequent or disturbing then thewarning sensitivity can be reduced, thoughthe manufacturer recommends using thehighest sensitivity setting where possible.Setting lower sensitivity would lead to fewerand later system warnings. See GeneralInformation (page 87).
Blocked Sensors
If a message regarding a blocked sensorappears in the information display, theradar signals from the sensor have beenobstructed. The sensors are located behinda fascia cover near the driver side of thelower grille. When the sensors areobstructed, a vehicle ahead cannot bedetected and the collision warning systemdoes not function. The following table listspossible causes and actions for thismessage being displayed.
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ActionCause
Clean the grille surface in front of the radaror remove the object causing the obstruc-tion
The surface of the radar in the grille is dirtyor obstructed in some way
Wait a short time. It may take severalminutes for the radar to detect that it is nolonger obstructed
The surface of the radar in the grille is cleanbut the message remains in the display
The collision warning system is temporarilydisabled. Collision warning should automat-ically reactivate a short time after theweather conditions improve
Heavy rain, spray, snow, or fog is interferingwith the radar signals
The collision warning system is temporarilydisabled. Collision warning should automat-ically reactivate a short time after theweather conditions improve
Swirling water, or snow or ice on the surfaceof the road may interfere with the radarsignals
System Limitations
WARNING
The collision warning system’s brakesupport can only help reduce thespeed at which a collision occurs ifthe driver applies the vehicle’s brakes. Thebrake pedal must be pressed just like anytypical braking situation.
Due to the nature of radar technology,there may be certain instances wherevehicles do not provide a collision warning.These include:
•Stationary vehicles or vehicles movingbelow 6 mph (10 km/h).
•Pedestrians or objects in the roadway.
•Oncoming vehicles in the same lane.
•Severe weather conditions (seeblocked sensor section).
•Debris build-up on the grille near theheadlamps (see blocked sensorsection).
•Small distance to vehicle ahead.
•Steering wheel and pedal movementsare large (very active driving style).
•
If the front end of the vehicle is hit ordamaged, the radar sensing zone may bealtered causing missed or false collisionwarnings. See your authorized dealer tohave your collision warning radar checkedfor proper coverage and operation.
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ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours, seven days a week.
•for the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles that have been supplied witha tire inflation kit).
•battery jump start.
•lock-out assistance (key replacementcost is the customer's responsibility).
•fuel delivery — Independent ServiceContractors, if not prohibited by state,local or municipal law, shall deliver upto 2.0 gallons (7.5 liters) of gasoline or5.0 gallons (18.9 liters) of diesel fuelto a disabled vehicle. Fuel deliveryservice is limited to two no-chargeoccurrences within a 12-month period.
•winch out — available within 100 feet(30.5 meters) of a paved or countymaintained road, no recoveries.
•towing — Ford and Lincoln eligiblevehicles towed to an authorized dealerwithin 35 miles (56.3 kilometers) of thedisablement location or to the nearestauthorized dealer. If a memberrequests to be towed to an authorizeddealer more than 35 miles (56.3kilometers) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 miles (56.3 kilometers).
Trailers shall be covered up to $200 if thedisabled eligible vehicle requires service atthe nearest authorized dealer. If the traileris disabled, but the towing vehicle isoperational, the trailer does not qualify forany roadside services.
Vehicles Sold In The U.S. : UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card isfound in the owner's information portfolioin the glove compartment.
U.S. Ford vehicle customers who requireRoadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Company willreimburse a reasonable amount for towingto the nearest dealership within 35 miles(56.3 kilometers). To obtainreimbursement information, U.S. Fordvehicle customers call 1-800-241-3673.Customers will be asked to submit theiroriginal receipts.
Vehicles Sold In Canada : GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold In Canada : UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
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In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel.
If you cannot find unleaded fuel or can onlyget fuel with an anti-knock index lowerthan is recommended for your vehicle,contact our Customer Relationship Center.
The use of leaded fuel in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using leaded fuel mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands,Central America, the Caribbean, and Israel,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (313) 594-4857Fax: (313) 390-0804Email: [email protected]
For customers in Guam, theCommonwealth of the Northern MarianaIslands (CNMI), America Samoa, and theU.S. Virgin Islands, please feel free to callour Toll-Free Number: (800) 841-FORD(3673).
If your vehicle must be serviced while youare traveling or living in Puerto Rico,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (800) 841-FORD (3673)FAX: (313) 390-0804Email: [email protected]
If your vehicle must be serviced while youare traveling or living in the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
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FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: +971 4 3326084Toll-Free Number of the Kingdom of SaudiArabia: 800 8971409Local Telephone Number of Kuwait:24810575FAX: +971 4 3327299Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company ExportOperations & Global Growth Initiatives byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford Motor
Company.
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