2014 FORD FUSION (AMERICAS) ESP

System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Push the voice icon. Say "Voicesettings" when prompted, thenany of the following:
The system:When you say:
Provides more detailed interaction andguidance."Interaction mode standard"
Provides less audible interaction and moretone prompts."Interaction mode advanced"
The system defaults to the standard interaction mode.
Confirmation prompts are short questionsthe system asks when it is not sure of yourrequest or when there are multiple possibleresponses to your request. For example,the system may ask "Phone, is thatcorrect?". If turned off, the system simplymakes a best guess as to what yourequested and may ask you to confirmsettings.
The system:When you say:
Makes a best guess from the command;you may still occasionally be asked toconfirm settings.
"Confirmation prompts off"
Clarifies your voice command with a shortquestion."Confirmation prompts on"
The system creates candidate lists whenit has the same confidence level of severaloptions based on your voice command.When turned on, it may prompt you withas many as four possibilities forclarification.
For example, say "Say 1 after the tone tocall John Doe at home. Say 2 after the toneto call Johnny Doe on mobile. Say 3 afterthe tone to call Jane Doe at home." Youcould also say "Say 1 after the tone to playJohn Doe, Say 2 after the tone to playJohnny Doe."
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You can:If you select:
Press OK and scroll to toggle between On and Off. Makea selection, and then press OK.Setting Bluetooth to off disconnects all Bluetooth devicesand turns off all Bluetooth features.
Delete a paired phone.Delete DevicePress OK and scroll to select the device. Press OK toconfirm.
Delete all previously paired phones (and all informationoriginally saved with those phones).Delete All Devices
Press OK to select.
Exit the current menu.Return
* This is a speed-dependent feature.**You can only connect one device at a time. When another phone is connected, theprevious one is disconnected.
Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults,perform a master reset, install anapplication and view system information.
1.Press the phone button to enter thephone menu
2.Scroll to System Settings. Press OK.
3.Scroll to Advanced. Press OK.
4.Scroll to select from the followingoptions:
You can:If you select:
Get help from SYNC by using questions, helpful hints orasking you for a specific action. To turn these prompts onor off:
Prompts
1. Press OK to select and scroll to select between On andOff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose between English, Français and Español. Onceselected, all of the radio displays and prompts are in theselected language.
Languages
1. Press OK to select and then scroll through the languages.
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SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 35). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 215).Important information about the fuel pumpshut-off is in this chapter.
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Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 313).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
1.Press the voice button.
2.When prompted, say "Services". Thisinitiates an outgoing call to SYNCServices using your paired andconnected Bluetooth-enabled cellularphone.
3.Once you connect to the service, followthe voice prompts to request thedesired service, such as Traffic orDirections. You can also say, "What aremy choices?" to receive a list ofavailable services from which tochoose.
4.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
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"USB"
"Similar music"
"What's playing?"
1 is a dynamic listing, meaning thatit could be the name of anything, such asa group, artist or song.2 This voice command is not available untilindexing is complete.3 This voice command is only available infolder mode.
Voice command guide
Turn autoplay on to listen to music processed duringindexing. Turn autoplay off to allow the indexing process
to finish before the system plays any of your music.*
"Autoplay"
The system searches all the data from your indexed musicand, if available, begins to play the chosen type of music.You can only play genres of music that are present in theGENRE metadata tags that you have on your digital mediaplayer.
"Search genre" or "Playgenre"
The system compiles a playlist and then plays musicsimilar to what is currently playing from the USB port usingindexed metadata information.
"Similar music"
The system searches for specific artist, track or albuminformation from the music indexed through the USB port."Search" or "Play" artist,track or album
This allows you to make your previous command morespecific. For example, if you asked to search and play allmusic by a certain artist, you could then say, "Refinealbum" and choose a specific album from the list to view.If you then select Play, the system only plays music fromthat specific album.
"Refine"
*Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Press the voice icon. When prompted, say,"Bluetooth audio", then any of thefollowing:
"BLUETOOTH AUDIO"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
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You can:When you select:
Press OK to select.
Exit the current menu.Return
*This is a speed-dependent feature.**Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetoothfeatures.
Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults andperform a master reset.
1.Press AUX and then MENU to enterthe media menu.
2.Scroll to System Settings. Press OK.
3.Scroll to Advanced. Press OK.
You can:When you select:
Have SYNC guide you by asking questions, helpful hintsor ask you for a specific action.Prompts
1. Press OK to select and scroll to select between on oroff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose from English, Français or Español. The displaysand prompts are in the selected language.Languages
1. Press OK to select and then scroll through the languages.2. Press OK when the desired selection appears in thedisplay.3. If you change the language setting, the display indicatesthat the system is updating. When complete, SYNC takesyou back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Factory Defaults
1. Press OK to select.2. Press OK again when Restore Defaults? appears inthe display.3. Press OK to confirm.
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Voice command issues
Possible solution(s)Possible cause(s)Issue
· Review the phone voicecommands and the mediavoice commands at thebeginning of their respectivesections.
· You may be using thewrong voice commands.· You may be speaking toosoon or at the wrong time.
SYNC does not understandwhat I am saying.
· Be aware that SYNC'smicrophone is either in yourrear view mirror or in theheadliner just above thewindshield.
· Review the media voicecommands at the beginningof the media section.
· You may be using thewrong voice commands.· You may be saying thename differently than theway you saved it.
SYNC does not understandthe name of a song or artist.
· Say the song or artistexactly as listed. If you say"Play Artist Prince", thesystem does not play musicby Prince and the Revolutionor Prince and the NewPower Generation.
· The system may not bereading the name the sameway you are saying it.
· Make sure you are sayingthe complete title, such as"California remix featuringJennifer Nettles".· If the song titles are in allCAPS, you have to spellthem. LOLA requires you tosay "L-O-L-A".· Do not use special charac-ters in the title. The systemdoes not recognize them.
· Review the Phone voicecommands at the beginningof the phone section.
· You may be using thewrong voice commands.· You may be saying thename differently than theway you saved it.
SYNC does not understandor is calling the wrongcontact when I want tomake a call.· Make sure you are sayingthe contacts exactly as theyare listed. For example, ifyou save a contact as JoeWilson, say "Call JoeWilson".
· Contacts in your phone-book may be very short andsimilar, or they may containspecial characters.
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GENERAL INFORMATIONWARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
PhoneA
Navigation (or Information if your vehicle is not equipped with Navigation)B
ClimateC
SettingsD
HomeE
InformationF
EntertainmentG
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