
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. See an authorized dealer.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SIRIUS Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phoneCellular Phone
Adding phonebook contacts or uploading phonebookcontacts (from a USB)
List entries are limited for phone contacts and recentphone call entries
Editing the keypad codeSystem Functionality
Enabling Valet Mode
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Note:If your vehicle is not equipped withNavigation, Compass appears in the displayinstead of Navigation. If you press the rightarrow to go into the Compass menu, youcan see the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using Voice Recognition
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicesession (such as Listening, Success, Failed,Paused or Try Again).
How to Use Voice Commands with YourSystem
Press the voice icon. After thetone, speak your commandclearly.
These commands can be said at any timeduring a voice session
"Cancel"
"Exit"
"Go back"
These commands can be said at any timeduring a voice session
"List of commands"
"Main menu"
"Next page"
"Previous page"
"What can I say?"
"Help"
What Can I Say?
To access the available voice commandsfor the current session, do one of thefollowing:
•During a voice session, press the helpicon (?) in the lower left status bar ofthe screen.
•Say, "What can I say?" for anon-screen listing of the possible voicecommands associated with yourcurrent voice session.
•Press the voice icon. After the tone, say,"Help" for an audible list of possiblevoice commands.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice icon, wait untilafter the tone sounds and Listeningappears before saying a command. Anycommand spoken before this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.
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When HD Radio broadcasts are active, youcan access the following functions:
•Scan allows you to hear a briefsampling of all available stations. Thisfeature still works when HD Radioreception is on, although it does notscan for HD2-HD7 channels. You maysee the HD logo appear if the stationhas a digital broadcast.
•Memory presets allow you to save anactive channel as a memory preset.Touch and hold a memory preset slotuntil the sound returns. There is a briefmute while the radio saves the station.Sound returns when finished. Whenswitching to an HD2 or HD3 memorypreset, the sound mutes before thedigital audio plays, because the systemhas to reacquire the digital signal.
Note:As with any saved radio station, youcannot access the saved station if yourvehicle is outside the station’s receptionarea.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are onthe fringe of the reception area, the station may mute dueto weak signal strength.
Reception area
If you are listening to HD1, the system switches back tothe analog broadcast until the digital broadcast is availableagain. However, if you are listening to any of the possibleHD2-HD7 multicast channels, the station mutes and staysmuted unless it is able to connect to the digital signalagain.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in theanalog version. Once the receiver verifies the station is anHD Radio station, it shifts to the digital version. Dependingon the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blendingis the shift from analog to digital sound or digital back toanalog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
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Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Radio Voice Commands
If you are listening to the radio,press the voice button on thesteering wheel controls. Whenprompted, say any of the followingcommands.
If you are not listening to the radio, pressthe voice button and, after the tone, say"Radio", then any of the followingcommands.
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Tune to the channel, to Cancel the alert orto Disable Alerts. If you are listening to asporting event, you can save your favoriteteams so that the system can alert youwhen they are playing on a satellite radiochannel.
Note:SIRIUS does not support the Alertfeature on all channels. Ford MotorCompany shall not be responsible for Alertfeature variation.
Electronic Serial Number (ESN)
SIRIUS requires this number whencommunicating with you about youraccount.
Direct Tune
Touch this button to manually enter thedesired satellite channel number. TouchEnter when you are done.
Browse
Touch this button to view a list of allavailable stations. Scroll to see morecategories. Touch the station you want tolisten to.
Touch Skip if you want to skip thischannel.
Touch Lock if you do not want anyone tolisten to this channel.
Touch Title or Artist to see song andartists on other stations.
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted rightto change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SIRIUS satellite radio channels, andother features, please visitwww.siriusxm.com in the United States,www.sirius.ca in Canada, or call SIRIUS at1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Electronic Serial Number(ESN)
You need your ESN to activate, modify ortrack your satellite radio account. The ESNis on the System Information Screen (SRESN:XXXXXXXXXXXX). To access yourESN, touch the bottom left corner of thetouchscreen. Touch SIRIUS > Options.
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To access, press the lower leftcorner on the touchscreen, thenselect the BT Stereo tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetoothaudio device, press the voicebutton on the steering wheelcontrol. When prompted, say "Next song","Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audiodevice, press the voice button and, afterthe tone, say "Next song", "Pause", "Play"or "Previous song".
A/V Inputs
WARNINGS
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
For safety reasons, do not connector adjust the settings on yourportable music player while yourvehicle is moving.
Store the portable music player in asecure location, such as the centerconsole or the glove box, when yourvehicle is moving. Hard objects maybecome projectiles in a crash or suddenstop, which may increase the risk of seriousinjury. The audio extension cable must belong enough to allow the portable musicplayer to be safely stored while yourvehicle is moving.
Your A/V inputs allow you to connect anauxiliary audio/video source (such as agaming systems or a personal camcorder)by connecting RCA cords (not included)to these input jacks. The jacks are yellow,red and white and are located eitherbehind a small access door on theinstrument panel or in your center console.
You can also use the A/V inputs as anauxiliary input jack to play music from yourportable music player over your vehicle'sspeakers. Plug in your 1/8 inch (3.5millimeter) RCA adapter into the two leftA/V input jacks (red and white).
Press the lower left corner of thetouchscreen, and then select A/V In.
To use the auxiliary input jack feature,make sure that your portable music playeris designed for use with headphones andthat it is fully charged. You also need anaudio extension cable with stereo male1/8-inch (3.5 millimeter) connectors at oneend and a RCA jack at the other.
1.Switch off the engine, radio andportable music player. Set the parkingbrake and put the transmission inposition P (vehicle equipped with anautomatic transmission) or neutral(vehicle equipped with a manualtransmission).
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Pairing Your Phone for the FirstTime
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The first thing you must do to use thephone features of SYNC is to pair yourBluetooth-enabled cellular phone withSYNC. This allows you to use your phonein a hands-free manner.
Note:Put the transmission in position P.Turn on your vehicle ignition and the radio.
1.Touch Add Phone in the upper leftcorner of the touchscreen.Find SYNCappears on the screen, and instructsyou to begin the pairing process fromyour device.
2.Make sure that Bluetooth is set to Onand that your cellular phone is in theproper mode. See your phone’s manualif necessary.
Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in position P.Turn on your vehicle ignition and the radio.
1.Press the Phone corner of thetouchscreen > Settings > BT Devices> Add Device.
2.Make sure that Bluetooth is set to Onand that your cellular phone is in theproper mode. See your phone’s manualif necessary.
Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Making Calls
Press the voice button on yoursteering wheel controls. Whenprompted, say, "Call
To end the call or exit phonemode, press this phone button.
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SYNC ServicesA
Sirius Travel LinkB
AlertsC
CalendarD
SYNC ApplicationsE
Under the Information menu, you canaccess features such as:
•SYNC Services
•Sirius Travel Link
•Alerts
•Calendar
•SYNC Applications
If your vehicle is equipped withNavigation, press theInformation button to accessthese features. If your vehicle is notequipped with Navigation, press the cornerof the touchscreen with the green tab.
SYNC Services (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Phone (page 382).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, if you would beplaced in an unsafe situation, or if you wouldbe directed into an area that you considerunsafe. Maps used by this system may beinaccurate because of errors, changes inroads, traffic conditions or drivingconditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
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