2014 FORD C MAX HYBRID Owners Manual

3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Snap the battery cover back onto the transmitter and install the backup key.
Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.
Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Sounding a Panic Alarm
(If Equipped)
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate it.
Remote Start (C-MAX Energi Only) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter. This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 105).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
the remote
The remote start system will not work if
any of the following occur:
• The ignition is on
• The alarm system triggers
• You disable the feature
• The hood is open
• The transmission is not in
P
• The vehicle battery voltage is too low
• The powertrain fault indicator was on
the last time your vehicle was driven
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start and the horn will not
sound if you do not follow this sequence. The label on your transmitter details the
starting procedure.
To remote start your vehicle:
47
C-MAX (CCG) Keys and Remote ControlsE138624 E138625 E138626

1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps will flash twice.
The horn will sound if the system fails to
start, unless quiet start is on. Quiet start
will run the blower fan at a slower speed
to reduce noise. You can switch it on or off
in the information display. See General
Information (page 88).
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the
START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows will not work during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration will extend
by another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps will turn off. You may have to be closer to the vehicle
than when starting due to ground reflection
and the added noise of the running vehicle.
You can disable or enable the remote start
system through the information display.
See
General Information (page 88).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 63).
To re-program the passive anti-theft
system see an authorized dealer.
48
C-MAX (CCG) Keys and Remote ControlsE138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
create a MyKey
• program configurable MyKey settings
• clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with intelligent access
with push-button start, when both a MyKey
and an admin intelligent access key fob are
present, the admin fob will be recognized
by the vehicle while switching the ignition
on to start the vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Belt-Minder. You cannot disable this
feature. The audio system will mute
when the front seat occupants’ safety
belts are not fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
blind spot information system (BLIS)
with cross traffic alert, lane departure
warning and forward collision warning
system.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.
• Vehicle speed minders of 45, 55 or 65
mph (75, 90 or 105 km/h). Once you
select a speed, it will be shown in the
display, followed by an audible tone
when the preselected vehicle speed is
exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac (if your vehicle is
equipped with this feature).
49
C-MAX (CCG) MyKey
™

CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, hold the intelligent
access key next to the steering column.
Details on the correct fob placement and
position is in another chapter. See
Starting and Stopping the Engine (page
124).
2. Switch the ignition on.
3. Access the main menu on the
information display controls, and select
Settings
and then MyKey by pressing OK
or the > button.
4. Press
OK or the > button to select
Create MyKey.
5. When prompted, hold the
OK button
until you see a message informing you to
label this key as a MyKey. The key will be
restricted at your vehicle's next start.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). Refer to
Programming/Changing Configurable
Settings
.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings:
1. Switch the ignition on using an admin key or fob.
2. Access the main menu on the information display controls, and select
Settings
, then MyKey by pressing OK
or the > button.
3. Use the arrow buttons to get to a configurable feature. 4. Press
OK or > to make a selection.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the engine off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear all MyKeys within the same
key cycle as you created the MyKey. If you
switch your ignition off, however, you will
need to use an admin key to clear your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status at once.
To clear all MyKeys of all MyKey settings,
use the information display to do the
following:
1. Access the main menu and select Settings
, then MyKey.
2. Scroll to
Clear MyKey and press the
OK button.
3. Hold the
OK button until ALL
MYKEYS CLEARED displays.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display.
MYKEY DISTANCE
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear your MyKey. If the distance
does not accumulate as expected, then
the intended user is not using the MyKey,
or an admin key user recently cleared and
then recreated a MyKey.
50
C-MAX (CCG) MyKey
™

NUMBER OF MYKEY(S)
Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
a MyKey has been deleted.
NUMBER OF ADMIN KEY(S)
Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many
unrestricted keys you have for your vehicle,
and detect if an additional MyKey has been
programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see your Ford
authorized dealer for a Ford-approved
remote start system.
Vehicles With Ford-approved
Aftermarket Remote Start Systems
When using a Ford-approved aftermarket
remote start system, the vehicle recognizes
the remote start system as an additional
admin key. It is the vehicle
’s default setting.
You can also program the remote start as
a MyKey. As a result, the MyKey system
status menu display includes the remote
start system as an additional key in the
total count of MYKEY(S) PROGRAMMED
or ADMIN KEYS PROGRAMMED. See
Checking MyKey System Status (page
50). When you start your vehicle with a
Ford-approved aftermarket remote start
system, the system stalls the engine after
you open the door or shift the vehicle into
gear. This is intentional. When you restart
your vehicle, it reads your real key
(traditional key or intelligent key fob)
status instead of the remote start system
’s
status.
As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions remain
active.
With a Ford-approved aftermarket remote
start system, it is possible to program all
real keys as MyKeys unintentionally. If this
happens, then the remote start fob is the
admin key. If you want to have only one
real key as a MyKey, or do not want to have
any MyKeys, then you need to use your
remote start to clear all MyKeys. In that
case, follow these steps:
• Enter the vehicle and close all doors.
• Remote start the vehicle using your
remote start fob.
• See
Clearing All MyKeys (page 50).
Follow Steps 1-3.
After clearing your MyKeys, you can create
a new MyKey. See
Creating a MyKey
(page 50).
Note: For vehicles with Intelligent Access
keys (push-button start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.
Vehicles With Non-Ford-approved
Aftermarket Remote Start Systems
51
C-MAX (CCG) MyKey
™

MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see a Ford
authorized dealer for a Ford-approved
system.
The following information may help
customers who choose to install a
non-Ford-approved remote start system.
The actions provided below do not make
MyKey compatible with
non-Ford-approved remote start systems,
but may help you retain some MyKey
functions.
When using a non-Ford-approved remote
start system, the vehicle may recognize
the remote start system as an additional
admin key with its associated privileges. If
you restart the engine by inserting a key
into the ignition cylinder and recycling the
ignition completely, then you may retain
some MyKey functions. This action forces
your vehicle to read the traditional key
instead of the remote start fob and then
uses the key's associated privileges.
Note: The MyKey system status menu
display may include the remote start system
as an additional key in the total count of
MYKEY(S) PROGRAMMED or ADMIN KEYS
PROGRAMMED. See
Checking MyKey
System Status (page 50). As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions will be
remain active.
With a non-Ford-approved aftermarket
remote start system, it is possible to
program all real keys as MyKeys
unintentionally. If this happens, then the
remote start fob is the admin key. If you
want to have only one real key as a MyKey,
or do not want to have any MyKeys, then
you need to use your remote start to clear
all MyKeys. In that case, follow these steps:
•
Enter the vehicle and close all doors.
• Remote start the vehicle using your
non-Ford-approved remote start fob.
• See
Clearing All MyKeys (page 50).
Follow Steps 1-3.
After clearing your MyKeys, you can create
a new MyKey. See
Creating a MyKey
(page 50).
Note: For vehicles with Intelligent Access
Keys (Push-button Start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.
MYKEY TROUBLESHOOTING Potential Causes
Condition
·
The key or fob used to start the vehicle does
not have admin privileges.
I cannot create a MyKey.
· The key or fob used to start the vehicle is the
only admin key (there always has to be at least
one admin key).
·
Vehicles with push-button start: The intelli-
gent access key fob is not positioned correctly
next to the steering column. See
Keyless
Starting (page 124).
52
C-MAX (CCG) MyKey
™

Potential Causes
Condition
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
·
The vehicle has been started using a remote
start system that is not programmed with
admin privileges.
See Using MyKey With
Remote Start Systems (page 51).
·
The key or fob used to start your vehicle does
not have admin privileges.
I cannot program the configurable
settings.
·
No MyKeys are created. See Creating a
MyKey (page 50).
· The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See
Using MyKey With
Remote Start Systems (page 51).
·
The key or fob used to start your vehicle does
not have admin privileges.
I cannot clear the MyKeys.
·
No MyKeys are created. See Creating a
MyKey (page 50).
· The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See
Using MyKey With
Remote Start Systems (page 51).
Purchase a new key from your authorized
dealer.
I lost the only admin key.
Program a spare key. See Passive Anti-Theft
System
(page 63).
I lost a key
·
The vehicle has a remote start system that is
recognized as an admin key. Clear all MyKeys
by using the remote start. See
Using MyKey
With Remote Start Systems (page 51).
I accidentally programmed all keys as
MyKeys.
· The vehicle's system does not recognize any
programmed MyKeys. See Creating a MyKey
(page
50).
·
An unknown key or fob has been created as
a MyKey.
MyKey total includes one additional key.
·
The vehicle has a remote start system. See
Using MyKey With Remote Start Systems
(page
51).
· An unknown key or fob has been programmed
to the vehicle as an admin key.
Admin key total includes one additional
key.
53
C-MAX (CCG) MyKey
™

Potential Causes
Condition
· The vehicle has a remote start system. See
Using MyKey With Remote Start Systems
(page
51).
·
The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and
created new MyKeys.
·
The key system has been reset.
·
An admin fob is present at vehicle start.
No MyKey functions with the Intelligent
Access key. · No MyKeys are created. See Creating a
MyKey (page 50).
54
C-MAX (CCG) MyKey
™