2014 FORD C MAX HYBRID Owners Manual

1.
Install the new engine air filter into the
engine air cleaner assembly.
2. Install the air cleaner cover (B) and tighten the 5 bolts. 3. Position the air cleaner assembly (A)
onto the engine and make sure the
assembly is aligned with the studs. 4. Install and tighten the bolts to each
side of the air cleaner assembly (A) as
shown with arrows. 5. Install and tighten the bolts to each
side of the air cleaner assembly (A) as
shown with arrows.
6. Connect the PCV tube (D) to the air cleaner outlet tube ©).
7. Connect the air cleaner intake tube (E)
to the air cleaner assembly (A).
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C-MAX (CCG) MaintenanceE162538 E162539 E162540 E162541

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner
(ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada
only) (CXC-101)
Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A,
B, D or F)]
Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B1)
Motorcraft Professional Strength Carpet
& Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S.
only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner
(ZC-23)
Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash.
•
Never use strong household detergents
or soap, such as dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to your vehicle ’s paintwork
and trim over time. Use Motorcraft Bug
and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can cause damage to
the film and cause the edge of the film to
peel away from the vehicle surface.
Exterior Chrome
Note: Never use abrasive materials such as
steel wool or plastic pads as they can
scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels and wheel
covers
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C-MAX (CCG) Vehicle Care

•
Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax. •
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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C-MAX (CCG) Vehicle Care

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 234
C-MAX (CCG) Vehicle Care

Clean the instrument panel and cluster
lens with a clean, damp, white cotton
cloth, then use a clean and dry white
cotton cloth to dry these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Be certain to wash or wipe your hands
clean if you have been in contact with
certain products such as insect
repellent and suntan lotion in order to
avoid possible damage to the interior
painted surfaces.
• Do not use household or glass cleaners
as these may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Damage may not be covered by your
warranty.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough
cleaning, use a mild soap and water
solution. If the spot cannot be
completely cleaned by this method,
the area may be cleaned using a
commercially available cleaning
product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product to
a clean, white, cotton cloth and press
the cloth onto the soiled area. Allow
this to set at room temperature for 30
minutes. 4.
Remove the soaked cloth and if it is not
soiled badly, use this cloth to clean the
area by using a rubbing motion for 60
seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution. Dry the area with a soft
cloth.
If you cannot completely clean the leather
using a mild soap and water solution, you
can try a commercially available leather
cleaning product designed for automotive
interiors.
Note: To check for compatibility, first test
any cleaner or stain remover on an
inconspicuous part of the leather.
You should:
• remove dust and loose dirt with a
vacuum cleaner
• clean spills and stains as quickly as
possible
• check for compatibility by first testing
any cleaner or stain remover on an
inconspicuous part of the leather.
Do not use the following products as these
may damage the leather:
• oil/petroleum-based leather
conditioners
• household cleaners
• alcohol solutions
• solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
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C-MAX (CCG) Vehicle Care

REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle
’s color. Take your
color code (printed on a sticker in the
driver ’s door jamb) to your authorized
dealer to ensure you get the correct color.
• Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
CLEANING THE ALLOY
WHEELS (IF EQUIPPED)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you: •
Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for an
extended period of time (30 days or more),
read the following maintenance
recommendations to make sure your
vehicle stays in good operating condition.
All motor vehicles and their components
were engineered and tested for reliable,
regular driving. Long term storage under
various conditions may lead to component
degradation or failure unless specific
precautions are taken to preserve the
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and underside of front fenders.
• Periodically wash your vehicle stored
in exposed locations.
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C-MAX (CCG) Vehicle Care

•
Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when your vehicle is washed.
• Lubricate all hood, door and trunk lid
hinges, and latches with a light grade
oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• The engine oil and filter should be
changed prior to storage, as used
engine oil contain contaminates that
may cause engine damage.
• Start the engine every 15 days. Run at
fast idle until it reaches normal
operating temperature
• With your foot on the brake, shift
through all the gears while the engine
is running.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm there are no cooling system
leaks, and fluid is at the recommended
level. Battery
•
Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, it
may be advisable to disconnect the
battery cables to ensure battery charge
is maintained for quick starting.
Note: If battery cables are disconnected, it
will be necessary to reset memory features.
Brakes
• Make sure brakes and parking brake
are fully released.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 feet (8
meters) every 15 days to lubricate
working parts and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage (mice/squirrel nests).
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
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C-MAX (CCG) Vehicle Care

•
Check brake pedal operation. Drive
your vehicle 15 feet (4.5 meters) back
and forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If the battery was removed, clean the
battery cable ends and inspect.
Contact your authorized dealer if you have
any concerns or issues.
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C-MAX (CCG) Vehicle Care