Windshield Washers.....................................69
Rear Window Wiper and Washers...........70
Lighting
Lighting Control................................................71
Autolamps..........................................................71
Instrument Lighting Dimmer......................72
Headlamp Exit Delay.....................................73
Daytime Running Lamps.............................73
Front Fog Lamps.............................................73
Direction Indicators
........................................73
Interior Lamps..................................................73
Ambient Lighting
............................................75
Windows and Mirrors
Power Windows
..............................................76
Global Opening
................................................77
Exterior Mirrors
.................................................77
Interior Mirror
....................................................79
Sun Visors
.........................................................79
Sun Shades
......................................................79
Instrument Cluster
Gauges................................................................81
Warning Lamps and Indicators.................83
Audible Warnings and Indicators.............87
Information Displays
General Information
.....................................88
Information Messages
.................................98
Climate Control
Automatic Climate Control......................105
Hints on Controlling the Interior Climate
.........................................................107
Heated Windows and Mirrors
..................107
Cabin Air Filter
...............................................108
Remote Start
.................................................108 Seats
Sitting in the Correct Position...................110
Head Restraints.............................................110
Manual Seats
..................................................112
Power Seats.....................................................113
Rear Seats........................................................115
Heated Seats...................................................115
Rear Seat Armrest
.........................................116
Universal Garage Door Opener
Universal Garage Door Opener.................117
Auxiliary Power Points
Auxiliary Power Points.................................121
Storage Compartments
Center Console..............................................123
Overhead Console
........................................123
Starting and Stopping the Engine
General Information
....................................124
Ignition Switch
...............................................124
Keyless Starting.............................................124
Starting a Gasoline Engine
........................125
Engine Block Heater.....................................127
Unique Driving Character- istics
Hybrid Electric Vehicle
................................129
Fuel and Refueling
Safety Precautions
.......................................135
Fuel Quality.....................................................136
Running Out of Fuel
.....................................137
Refueling..........................................................138
Fuel Consumption........................................142
Emission Control System..........................143
2
C-MAX (CCG) Table of Contents
Opening and Closing the Hood.............209
Under Hood Overview - 2.0L Hybrid......210
Engine Oil Dipstick........................................212
Engine Oil Check...........................................212
Engine Coolant Check.................................213
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Power Steering Fluid Check......................217
Washer Fluid Check......................................217
Fuel Filter..........................................................217
Changing the 12V Battery..........................218
Checking the Wiper Blades......................219
Changing the Wiper Blades......................219
Adjusting the Headlamps..........................221
Removing a Headlamp
..............................222
Changing a Bulb...........................................222
Bulb Specification Chart...........................227
Changing the Engine Air Filter.................229
Vehicle Care
General Information
....................................232
Cleaning Products.......................................232
Cleaning the Exterior
..................................232
Waxing
.............................................................233
Cleaning the Engine
....................................233
Cleaning the Windows and Wiper Blades..........................................................234
Cleaning the Interior...................................234
Cleaning the Instrument Panel and Instrument Cluster Lens.......................234
Cleaning Leather Seats
.............................235
Repairing Minor Paint Damage
..............236
Cleaning the Alloy Wheels
.......................236
Vehicle Storage
............................................236
Wheels and Tires
Temporary Mobility Kit..............................239
Tire Care
..........................................................245
Using Snow Chains.....................................259 Tire Pressure Monitoring System..........259
Technical Specifications
...........................263
Capacities and Specific- ations
Engine Specifications
................................265
Motorcraft Parts..........................................266
Vehicle Identification Number................267
Vehicle Certification Label.......................267
Transmission Code Designation............268
Technical Specifications..........................269
Audio System
General Information
....................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
...................................................................277
Digital Radio
..................................................280
Satellite Radio..............................................282
Audio Input Jack...........................................285
USB Port
.........................................................285
Media Hub......................................................286
SYNC™
General Information
...................................287
Using Voice Recognition...........................289
Using SYNC™ With Your Phone.............291
SYNC™ Applications and Services......302
Using SYNC™ With Your Media Player...........................................................308
SYNC™ Troubleshooting
..........................316
MyFord Touch ™
General Information
....................................322
Settings...........................................................330
Entertainment...............................................341
Phone...............................................................359
4
C-MAX (CCG) Table of Contents
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based
on the type of accident (frontal impact,
side impact or rollover) the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
41
C-MAX (CCG) Supplementary Restraints System
WARNING
Keep clear of the liftgate when
activating the rear switch.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Manually move the liftgate to the
desired height.
3. Press and hold the control button on the liftgate until you hear a chime,
indicating programming is complete.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height will now be
recalled when the power liftgate is opened.
To change the programmed height, repeat
the above procedure. Once you open the
power liftgate, you can manually move it
to a different height.
When operating the power liftgate after
you have programmed a lower height than
full-open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position.
Obstacle Detection
When Closing
The system stops when it detects an
obstacle and two short tones sound. Once
you remove the obstacle, you can power
close the liftgate.
Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving. When Opening
The system stops when it detects an
obstacle and two short tones sound.
Remove the obstacle to operate the
liftgate.
62
C-MAX (CCG) Locks
GAUGES
Left Information Display
A
Speedometer
B
Right Information Display See General Information (page 272).
C
Left Information Display
Odometer
Located in the bottom of the information
display Registers the accumulated
distance your vehicle has traveled.
Fuel Economy
See Common Displays below. For
additional menu options. See
General
Information (page 88).
Trip Computer
See
General Information (page 88).
Vehicle Settings and Personalization
See
General Information (page 88). Right Information Display
Efficiency Leaves
Efficiency leaves indicate short term driving
efficiency. The more leaves and vines that
are displayed, the better your fuel
economy. Leaves and vines will
occasionally appear and disappear to
indicate a change in driving efficiency.
Note:
The efficiency leaves display can be
impacted by your use of brakes, accelerator
and accessories, as well as environmental
conditions such as hills and weather.
81
C-MAX (CCG) Instrument ClusterACB
E162393
Common Displays
Fuel Economy Displays:
Displays your average and instantaneous
fuel economy on most Display Mode
screens.
Note:
You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls. Average fuel economy cannot be
reset while on the MyView screen.
• Average Fuel Economy - is
continuously averaged since the last
reset. You can reset your average fuel
economy by pressing and holding the
OK button on the left hand steering
wheel controls. For Energi vehicles both
Hybrid and Plug-in Power mode
operation will be included in the
calculation.
• Instantaneous Fuel Economy - If your
instantaneous fuel economy is greater
than the maximum value displayed, a
+ sign will be shown next to the
maximum scale number. When the
vehicle is operating on battery power
only, EV is displayed and the gauge fill
is shown in blue.
Battery Gauge:
Note: Battery gauge information can be
individually selected on or off through
Battery Display in the Options sub-menu.
From any main display a right arrow press
on the steering wheel controls will take you
to the Options sub-menu.
Note: For Energi vehicles there are two
versions of the battery gauge. When the
vehicle is in Hybrid Mode the information is
shown with a simple battery graphic. When
in Plug-in Power Mode an enhanced battery
graphic is provided and available electric
range is added to the display. The high voltage battery gauge appears
on the right side of the information display
screen. This provides Charge Fill (State of
Charge), Charge Assist and Regen Display.
•
Charge Fill (Hybrid Mode) - The fill
level, or State of Charge indicates the
amount of energy stored in the high
voltage battery as a percent of total
energy capacity. The level will increase
or decrease as the battery charges and
discharges during normal operation.
• Charge Fill (Energi Plug-in Power
Mode) - The fill level indicates the
amount of energy stored in the high
voltage battery which is available for
Plug-in Power Mode. A full fill
represents the total amount of energy
you can get from an external charge
(plugging your vehicle in). When the fill
reaches empty your vehicle will
automatically enter Hybrid Mode.
Note: The Charge Fill is always shown for
Plug-in Power Mode, even if Charge Fill is
not selected under Battery Display in the
Options sub-menu.
82
C-MAX (CCG) Instrument Cluster
•
Electric Range (Energi Plug-in Power
Mode) - The electric range estimate is
personalized to the driver's key. The
estimate is based on the amount of
energy presently available in the high
voltage battery and your typical energy
usage while driving. This includes your
drive habits as well as your use of
accessories such as Climate Control.
The available battery energy refers to
the energy gained from charging the
battery while plugged in.
• Charge Assist - The up and down
arrows provide information about the
energy going into and out of the high
voltage battery. The up arrow above
the battery indicates battery charging
such as from regenerative braking. The
down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
• Regen Display - When stepping on the
brake pedal, a circular arrow symbol
appears in the center of the Battery
Gauge when energy is being recaptured
through the regenerative braking
system.
Fuel Gauge:
The fuel gauge will indicate approximately
how much fuel is left in the fuel tank. The
fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The
arrow adjacent to the fuel pump symbol
indicates on which side of the vehicle the
fuel filler door is located. Brake Coach Display:
The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
Trip Summary:
Trip Summary is displayed upon shutting
off your vehicle. The data is calculated over
the last on and off cycle.
•
Distance - The total distance traveled,
distance traveled on battery power
only (EV distance) and Regen distance
are displayed. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Fuel Use - The average fuel economy
and total fuel used are displayed. In
addition for Energi, the total electrical
energy used while in Plug-in Power
Mode is displayed in kilowatt hours
(kWh).
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.
83
C-MAX (CCG) Instrument Cluster
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Anti-Lock Braking System If it lights when you are driving,
this indicates a malfunction. You
will continue to have normal
braking (without anti-lock braking system)
unless the brake system warning lamp also
lights. Have the system checked by an
authorized dealer.
Battery If it lights while driving, this
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Brake System Lights when you engage the
parking brake with the ignition
on.
If it lights when you are driving, check that
you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked immediately by
an authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on this
feature.
Direction Indicator Lights when you switch on the
left or right direction indicator or
hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 222).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Engine and Motor Coolant
Temperature Lights when the engine or motor
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
Engine Oil If it lights with the engine running
or while you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page
212).
Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.
EV Now Lights when you select this
feature on. See Hybrid Electric
Vehicle
(page 129).
84
C-MAX (CCG) Instrument Cluster E144522 E71340 E144814