Page 57 of 447

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock
A
Lock
B
Door Lock Indicator
An LED on the instrument panel will light
when you lock the doors. It is not a
functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Type 2
Press the button to unlock the driver door.
Press the button again within three
seconds to unlock all doors. The turn
signals will flash. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Type 2
Press the button to lock all the doors. The
turn signals will illuminate.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note:
If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Liftgate WARNINGS
Make sure all persons are clear of the
liftgate area before using the liftgate
control.
55
C-MAX (CCG) LocksE162487
A
B E138629 E138623
Page 58 of 447

WARNINGS
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Press twice within three seconds
to:
• unlatch a manual liftgate
• open, close or stop the movement of
a power liftgate. See Power Liftgate
(page 60).
Mechanical Key
Turn the top of the key toward the front of
your vehicle once to lock all doors.
Turn the top of the key toward the rear of
your vehicle once to unlock the driver door
only.
Locking the Doors Individually
If the power locks fail to operate, lock the
doors individually using the key in the
position shown. Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twice
to unlock and open a rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Activating Intelligent Access
(If
Equipped)
The intelligent access key must be within
3 feet (1 meter) of your vehicle.
At the Front Doors
Pull a front exterior door handle to unlock
and open the door. The unlock sensor is on
the back of the handle. Make sure not to
touch the lock sensor area on the front of
the handle.
56
C-MAX (CCG) LocksE138630 E112203
Page 59 of 447

Press and hold the lock sensor area for
about a second to lock your vehicle. To
avoid unlocking the door inadvertently,
make sure you only touch the lock sensor
and not other areas of the door handle.
After locking the doors with the lock
sensor, there is a brief delay before you can
unlock your vehicle. This delay lets you pull
the handle to make sure it locked.
Note:
Keep the door handle surface clean
to avoid issues with operation.
At the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
Smart Unlocks For Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not. Smart Unlocks For Intelligent
Access Keys (If Equipped)
This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle ’s passenger
compartment or rear cargo area.
When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park and ignition off), your
vehicle will search for an intelligent access
key in the passenger compartment after
you close the door. If your vehicle finds a
key, all of the doors will immediately
unlock.
In order to override the smart unlock
feature and intentionally lock the
intelligent access key inside your vehicle,
you can lock your vehicle after all doors
are closed by pressing the lock button on
another intelligent access key or touching
the locking area on the handle with another
intelligent access key in your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
the ignition is on.
Autolock
(If Equipped)
The autolock feature will lock all the doors
when:
• all doors are closed
• the ignition is on,
• you shift into any gear putting your
vehicle in motion, and
• your vehicle attains a speed greater
than 4 mph (7 km/h).
57
C-MAX (CCG) LocksE87384
Page 60 of 447

Autounlock (If Equipped)
The autounlock feature will unlock all the
doors when:
•
the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 4 mph
(7 km/h);
• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and
• you open the driver door within 10
minutes of the switching the ignition
off or to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself.
To enable or disable these features, do the
following:
Note: You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
Autolock: Press the power door unlock
button then the lock button. The horn will
sound once if disabled or twice (one short
and one long) if enabled. Autounlock:
Press the power door lock
button then the unlock button. The horn
will sound once if disabled or twice (one
short and one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Note: You can enable or disable the
autounlock feature independently of the
autolock feature.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse, or
• you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.
58
C-MAX (CCG) Locks
Page 61 of 447

Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)
If you leave the ignition on after leaving
your vehicle, it will shut off 15 minutes after
you close all of the doors.
MANUAL LIFTGATE
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate
Manually
Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
With the Remote Control
Press the button twice within
three seconds to unlock the
liftgate. Manually open the
liftgate.
Closing the Liftgate A handle is located inside the liftgate to
help with closing.
59
C-MAX (CCG) LocksE138632 E138630 E155976
Page 62 of 447

POWER LIFTGATE (IF EQUIPPED)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a collision, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to play near an
open or moving power liftgate.
Note:
Cycling the ignition while the liftgate
is power closing and is near the latch may
cause the liftgate to reverse to full open
position. Make sure that you close the
liftgate before operating or moving the
vehicle, especially in an enclosure, like a
garage or a parking structure. You could
damage the liftgate or its components.
Note: Do not hang anything, for example a
bike rack, from the spoiler, glass or liftgate.
This could damage the liftgate and its
components.
If the vehicle is running, the liftgate will only
operate with the transmission in park.
Three warning tones will sound once as
the liftgate begins to power close. Five
short chimes indicate a problem with the
open or close request, caused by: •
the ignition is on and the transmission
is not in P;
• or the battery voltage is below the
minimum operating voltage;
• or the vehicle speed is at or above 3
mph (5 km/h).
If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, four short warning chimes
indicate excessive weight on the gate or a
possible gas strut failure. Have the system
checked by an authorized dealer if you still
have the issue after you remove the load.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: You can stop the liftgate movement
direction with a second press of the
instrument panel button or the control
button on the liftgate, a second press of the
transmitter button, or by using a kicking
motion with your foot for hands-free
liftgates.
From the Instrument Panel Press the instrument panel
button.
With the Remote Control Press the remote control button
twice within three seconds.
60
C-MAX (CCG) LocksE138633 E138630
Page 63 of 447

Hands-Free Feature (If Equipped)
Make sure you have an intelligent access
transmitter within 3 feet (1 meter) of the
liftgate.
1. Move your foot under and away from
the center rear bumper in a single-kick
motion. Do not move your foot
sideways or the sensors may not detect
the motion.
2. The liftgate will power open or close.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stops the power
operation.
Note: Splashing water may cause the
hands-free liftgate to open. Keep the
intelligent access transmitter away from the
rear bumper detection area while washing
your car. With the Outside Control Button
Opening
1. Unlock the liftgate with the remote
control or power door unlock control.
If an intelligent access transmitter is
within 3 feet (1 meter) of the liftgate,
the liftgate will unlock when you press
the liftgate release button. 2.
Press the control button located in the
top of the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate after pressing the control. Manually
pushing or pulling the liftgate may activate
the system ’s obstacle detection feature and
stops the power operation.
Closing Press and release the button.
61
C-MAX (CCG) LocksE174120 E138632 E138636
Page 64 of 447

WARNING
Keep clear of the liftgate when
activating the rear switch.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Manually move the liftgate to the
desired height.
3. Press and hold the control button on the liftgate until you hear a chime,
indicating programming is complete.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height will now be
recalled when the power liftgate is opened.
To change the programmed height, repeat
the above procedure. Once you open the
power liftgate, you can manually move it
to a different height.
When operating the power liftgate after
you have programmed a lower height than
full-open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position.
Obstacle Detection
When Closing
The system stops when it detects an
obstacle and two short tones sound. Once
you remove the obstacle, you can power
close the liftgate.
Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving. When Opening
The system stops when it detects an
obstacle and two short tones sound.
Remove the obstacle to operate the
liftgate.
62
C-MAX (CCG) Locks