2014 FORD C MAX HYBRID Owners Manual

Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 105).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
• Place the transmission in position
N.
• Place the ignition in the off position.
See
Starting and Stopping the
Engine (page 124).
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position
P,
start the vehicle and allow it to run for
one minute at the beginning of each
day (you may need to press the
accelerator pedal in order to start the
vehicle). After allowing the vehicle to
run, place the transmission back into
position
N and the ignition in the
accessory position.
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C-MAX (CCG) Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Several things affect your fuel economy:
•
How you drive your vehicle
• How you maintain your vehicle
• The conditions you drive your vehicle
in
You may improve your fuel economy by
keeping these things in mind:
• Avoid constant accelerating in order to
change lanes and get around other
vehicles.
• Drive your vehicle at reasonable
speeds. Traveling at 65 miles per hour
(105 kilometers per hour) uses about
15 percent less fuel than traveling at 75
miles per hour (121 kilometers per
hour).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Turn off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable. •
When it is cold outside, park in a sunny
location or climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin.
• Turn off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-Max Energi, use
preconditioning to improve your fuel
economy. For more information on
preconditioning, See High Voltage
Battery (page 146).
• Turn off the heated seats if you are not
using them.
• Turn off the defroster when you no
longer need it for visibility, turning it off
will help you improve your fuel
economy.
• For the C-Max Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 171).
• Use low gear
L shift position when
enhanced engine braking is needed.
Otherwise, use drive gear
D shift
position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the furthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
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C-MAX (CCG) Driving Hints

•
Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
• Use the coach and brake coach display
to get feedback on your economical
drive style. For more information, See
Information Displays (page 88).
Avoid these actions; they reduce your fuel
economy:
• Avoid sudden accelerations or hard
accelerations. Accelerate and slow
down in a smooth, moderate fashion.
• Avoid revving the engine before turning
off your vehicle.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
Approximately 1 mile per gallon (0.4
kilometers per liter) is lost for every
400 pounds (180 kilograms) of weight
carried.
• Avoid adding particular accessories to
your vehicle (bug deflectors, car top
carriers, ski or bike racks).
• Avoid driving with the wheels out of
alignment.
Things to keep in mind when you refuel
your vehicle:
• Fuel generates fewer vapors when it is
cool and dark outside. Fill your vehicle
up in the early morning or late evening.
• Use the recommended octane-rated
fuel. Using fuel below the
recommended rating will lower your
fuel economy. DRIVING THROUGH WATER
Note:
Driving through deep water above
the recommended levels can cause vehicle
damage.
If driving through deep or standing water
is unavoidable, proceed very slowly. Never
drive through water that is higher than the
bottom of the wheel rims (for cars) or the
bottom of the hubs (for trucks). When driving through water, traction or
brake capability may be limited. Also,
water may enter your engine
’s air intake
and severely damage your engine or your
vehicle may stall.
Once through the water, always dry the
brakes by moving your vehicle slowly while
applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as
quickly as dry brakes.
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FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle, leaving the pedal area
unobstructed, and which can be firmly
secured to retention posts so that they
cannot slip out of position and interfere
with the pedals or impair safe operation of
your vehicle in other ways. Incorrectly fitted floor mats can
cause the accelerator pedal to
become stuck in the open position.
This can cause loss of vehicle control. Always correctly install the floor
mats to the retention posts so that
they cannot slip out of position or
obstruct pedal operation. Do not place unsecured floor mats
or any other covering in the foot well.
Do not place additional floor mats
or any other covering on top of the
original floor mats. This will reduce
the pedal clearance and interfere with the
pedal operation. Do not allow objects to fall or
become trapped under the pedals of
your vehicle. This can cause loss of
vehicle control. Carry out regular inspections to make
sure the floor mats are secure. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
Remove in reverse order.
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ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
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C-MAX (CCG) Roadside Emergencies

HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle by
doing the following:
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4.
Turn the ignition on again to re-enable
the fuel pump.
For vehicles equipped with a push button
start system: 1. Press the START/STOP button to
turn the ignition off.
2. Press the brake pedal and press the START/STOP
button (crank
attempt).
3. Remove your foot from the brake pedal
and press the
START/STOP button
(ignition off).
4. Press the
START/STOP button again
to re-enable the fuel system.
JUMP-STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission
may cause transmission damage.
Preparing Your Vehicle
Note:
Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehicles do not touch. Set
the parking brake on both vehicles and
stay clear of the engine cooling fan and
other moving parts.
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C-MAX (CCG) Roadside Emergencies

2.
Check all battery terminals and remove
any excessive corrosion before you
attach the battery cables. Ensure that
vent caps are tight and level.
3. Turn the heater fan on in both vehicles
to protect from any electrical surges.
Turn all other accessories off. Connecting the Jumper Cables
Your vehicle has a 12-volt battery that has
two prongs accessible from under the
hood. Your vehicle can be jumped the
same way conventional vehicles can by
using these prongs. The illustration below
shows the two connector prongs used for
jump-starting your vehicle.A. Positive prong (+)
B. Negative prong (-)
Note:
In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
Note: Remove the red cap from the positive
prong (A) on your vehicle before connecting
the cables.
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A
B

1.
Connect the positive (+) jumper cable
to the positive (+) prong (A) of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the negative (-)
prong (B) of your vehicle.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components. These
items should not be considered grounding
points. WARNING
Never connect the negative end of
the cable to the negative (-) terminal
of the discharged battery. A spark
may cause an explosion of the gases that
surround the battery. Always use the
negative prong as a grounding point. Make sure that the cables are clear of fan
blades, belts, the moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1.
Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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