Page 177 of 422

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-7
Rear Cross Traffic Alert:This
feature will display an alert icon
when cross traffic is detected.
Select Rear Cross Traffic Alert, then
select Off or On.
Return to Factory Settings
Select Return to Factory Settings
and the following list may display:
Restore Vehicle Settings: This
option will restore factory vehicle
personalization settings. Select
Restore Vehicle Settings. A screen
displays stating all vehicle
customization settings will be
restored to the factory settings.
Select Cancel or Continue.
Clear All Private Data: This option
clears all private information from
the vehicle. Select Clear All Private
Data. Select Cancel or Continue. Restore Radio Settings:
This
option will restore factory radio
settings. Select Restore Radio
Settings. A screen displays stating
all personalized radio settings will
be restored back to the factory
settings. Select Cancel or Continue.
English and Metric Unit
Conversion
To change the display units between
English and metric units, see “Units”
under “Settings” inInstrument
Cluster on page 5-9.
Software Updates
See the website for more
information.
In the U.S., see www.chevrolet.com
In Canada, see
www.chevrolet.gm.ca
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO or MEDIA button
repeatedly to display and scroll
through the available sources: AM,
FM, and SiriusXM
®(if equipped),
CD, USB, SD, and AUX.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls on
page 5-3.
AM, FM, SiriusXM (If Equipped)
To select AM, FM, or SiriusXM
(if equipped):
1. Press
{.
2. Turn the MENU knob to highlight the AUDIO screen icon.
3. Press the MENU knob to select.
Page 178 of 422

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-8 Infotainment System
4. Turn the MENU knob to highlighteither AM, FM, or SiriusXM (if
equipped) and press MENU to
select.
Press the RADIO faceplate button
to display and change the radio
source. Press the MENU knob and
the following radio settings may
display:
Tone Settings:
.Bass, Midrange, and Treble:
Turn the MENU knob to
highlight. Press the MENU knob
to select. Turn the MENU knob
to adjust.
.Balance: Turn the MENU knob
to highlight. Press the MENU
knob to select. Turn the MENU
knob left for more sound from
the left speakers or right for
more sound from the right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Turn the MENU knob to
highlight. Press the MENU knob
to select. Turn the MENU knob
to the left for more sound from
the front speakers and to the
right for more sound from the
rear speakers. The middle
position balances the sound
between the front and rear
speakers.
.EQ (Equalizer): Turn the MENU
knob to highlight. Turn the
MENU knob to scroll through the
options. Press the MENU knob
to select. Press
qBACK button
to go to the previous menu.
Station List: Select to display a list
of AM or FM stations. Press
q
BACK to go to the previous menu.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between off, low, medium-low,
medium, medium-high, and high.
Press
qBACK to go to the
previous menu. EQ (Equalizer) Settings:
If equipped with a Bose Sound
System, the available choices are
Manual and Talk.
DSP Modes:
If equipped with a
Bose Surround Sound System, it
will have the following four DSP
Modes:
.Normal: Adjusts the audio to
normal mode. This provides the
best sound quality for all seating
positions.
.Driver: Adjusts the audio to give
the driver the best possible
sound quality.
.Rear: Adjusts the audio to give
the rear seat occupants the best
possible sound quality.
.Centerpoint®: Turns on Bose
Centerpoint®surround
technology.
Centerpoint creates a surround
sound from nearly any audio
source: existing CD collection,
satellite radio, and audio players.
Page 179 of 422

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-9
Options for SiriusXM Only
XM View:XM view allows the
channel list to be viewed by channel
name, artist playing on channel,
or song playing on channel. Select
to display Channel List in XM views.
Turn the MENU knob to highlight
and press the MENU knob to select.
Press
qBACK to go to the
previous menu.
Channel List: Select to display a
list of SiriusXM channels. Turn the
MENU knob to highlight and press
the MENU knob to select. Press
q
BACK to go to the previous menu.
Also see the radio settings common
for all sources earlier in this section.
Finding a Station
Seeking a Station
Press
gorlto search for the
previous or next strongest station,
or press and hold to quickly search
through stations. Tuning a Station
Turn the MENU knob to manually
find a station.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorites can
be set.
AM, FM, or SiriusXM (If
Equipped):
While on the active
source main page, such as AM, FM,
and SiriusXM (if equipped), press
and hold the corresponding key.
Mixed-Audio Favorites
Favorites can be stored including
radio stations.
To display the favorites page, press
qorron the radio faceplate.
From the Settings menu, press the
MENU knob to select Manage
Favorites. The Manage Favorites
feature has the option of moving or deleting a favorite. See
“Manage
Favorites” underOverview on
page 7-3.
Satellite Radio
SiriusXM®Satellite Radio
Service
Vehicles with a SiriusXM satellite
radio tuner and a SiriusXM satellite
radio subscription can receive
SiriusXM programming.
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. See
www.siriusxmradio.com or call
1-866-635-2349 (U.S.); or see
www.xmradio.ca or call
1-877-209-0079 (Canada).
Page 180 of 422

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-10 Infotainment System
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlightXM Channel List.
3. Turn the MENU knob to highlight the desired XM Channels.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., and 1-877-209-0079 in
Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. Channel Off Air:
This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.
Channel Not Available: This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
Page 181 of 422

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-11
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
{Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
{Caution
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Page 182 of 422

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-12 Infotainment System
Audio Players
CD Player
The CD player can be used for CD
and MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled. There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is damaged or improperly loaded,
there is an error and the disc
ejects.
Playing an Audio CD
Press the MEDIA button on the
faceplate until CD is selected.
On the CD main page, a track
number displays at the beginning of
each track. Song, Artist, and Album
information displays when available.
Use the following screen controls to
play the disc:
t(Seek Previous/Fast Reverse):
While on the CD main page:
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
.Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
Page 183 of 422

Black plate (13,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-13
u(Seek Next/Fast Forward):
While on the CD main page:
.Press to seek to the next track.
.Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
j/r(Pause/Play): While on the CD
main page, press to pause. Press
again to resume.
Z(Shuffle): PressZto play the
songs in random order. Press again
to turn off.
If a Blu-ray Disc
®or DVD disc is
loaded into the CD player and the
CD screen button is selected, a disc
error occurs and the disc is ejected.
CD Menu
While on the CD main page, press
the MENU knob to display the CD
menu and the following may display:
Browse: Select to display the files
or songs on the CD. See “Browse
CD Media” later in this section. Tone Settings:
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
on page 7-7.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between off, low, medium-low,
medium, medium-high, and high.
Press
qBACK to go to the
previous menu.
EQ (Equalizer) Settings:
If equipped, this feature adjusts the
DSP Modes. See “EQ (Equalizer)
Settings” inAM-FM Radio on
page 7-7.
DSP Modes: If equipped, this
feature adjusts the DSP Modes.
See “DSP Modes” inAM-FM Radio
on page 7-7.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
.The disc is very hot. Try the disc
again when the temperature
returns to normal.
.The road is very rough. Try the
disc again when the road is
smoother.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. Try the
disc again later.
.There was a problem while
burning the disc.
.The label is caught in the CD
player.
Page 184 of 422

Black plate (14,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-14 Infotainment System
If Disc Player Error displays, it could
be for one of the following reasons:
.The player temperature is
too high.
.There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
.Maximum number of folders:
eight folders with 255 files per
folder.
.Maximum of 1,000 files on
a disc.
.Recorded on a CD-R or CD-RW.
Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the
file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.
The USB port is in the center
console and if equipped with
storage behind the radio, there is a
USB port inside.
USB MP3 Player and USB Drives
.The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
.Hard disk drives are not
supported.
To play a USB device:
.Connect the USB.
.Press the MEDIA button on the
faceplate until the connected
device is shown.