
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (34,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
3-34 Seats and Restraints
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-15for more information.
Vehicles with eAssist have a high
voltage battery and a standard 12‐
volt battery. If an airbag inflates or
the vehicle has been in a crash, the
vehicle's sensing system may shut
down the high voltage system.
When this occurs, the high voltage
battery is disconnected and the
vehicle is not charging the 12‐volt
battery or the electrical system. The
vehicle may start but it shuts down
once the 12‐volt battery is depleted.
When the 12‐volt battery is
depleted, the vehicle will not start
and the on‐board jump start feature
is disabled. The airbag readiness
light and/or the 12‐volt battery
warning light are displayed. Before
the vehicle can be operated again, it
must be serviced at your dealer.Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts. The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See
“Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt on
page 3-15. If the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.
.Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-12 Instruments and Controls
Units:Presspwhile Units is
displayed to enter the Units menu.
Choose English or metric units by
pressing
Vwhile the desired item is
highlighted.
Info Pages: Press
pwhile Info
Pages is displayed to enter the Info
Pages menu and select the items to
be displayed in the Info App. See
Driver Information Center (DIC) on
page 5-27.
Speed Warning: The Speed
Warning display allows the driver to
set a speed that they do not want to
exceed. To set the Speed Warning,
press
pwhen Speed Warning is
displayed. Press
worxto adjust
the value. Press
Vto set the speed.
Once the speed is set, this feature
can be turned off by pressing
V
while viewing this page. If the
selected speed limit is exceeded, a
pop-up warning is displayed with a
chime. Compass:
In certain vehicles the
compass setting will allow for
manually setting the compass. The
user can set the zone and calibrate
the compass. This setting page is
only available on vehicles that are
equipped with Remote Compass
Module.
Jump Start: The Jump Start
display is used to perform an
on-board jump start for eAssist
vehicles. See “Jump Starting
(On-board with eAssist Only)” in the
Index.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new cluster installed, the new
odometer is set to the mileage of
the old odometer. If this is not
possible, it is set at zero and a label
is put on the driver door to show the
old mileage reading.
Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). See Driver
Information Center (DIC) on
page 5-27.

Black plate (38,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-38 Instruments and Controls
Starting the Vehicle
Messages
JUMP START ACTIVE WAIT TO
START
This message displays while
performing an on-board jump start
of the vehicle. See“Jump Starting
(On-board with eAssist Only).”
JUMP START COMPLETE
ATTEMPT START
This message displays while
performing an on-board jump start
of the vehicle. See “Jump Starting
(On-board with eAssist Only).”
JUMP START DISABLED SEE
OWNERS MANUAL
This message displays if there is a
problem with the on-board jump
start system, or the 12 volt battery is
too low to perform an on-board jump
start. Try using jumper cables and
performing a normal jump start. See
“Jump Starting (On-board with eAssist Only).”
Take the vehicle to
your dealer for service if this
message continues to be displayed.
PRESS BRAKE TO START
VEHICLE
This message is displayed when
attempting to start the vehicle
without first pressing the brake
pedal.
SERVICE KEYLESS START
SYSTEM
This message is displayed if there is
a problem with the pushbutton start
system. Take the vehicle to your
dealer for service.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
This message displays if there is a
problem with the Tire Pressure
Monitor System (TPMS). See Tire
Pressure Monitor Operation on
page 10-52.
TIRE LEARNING ACTIVE
This message displays when the
system is learning new tires. See
Tire Pressure Monitor Operation on
page 10-52.
TIRE PRESSURE LOW ADD
AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires is low.
The low tire pressure warning light
will also come on. See Tire
Pressure Light on page 5-23.
If a tire pressure message displays,
inflate the tires until the tire pressure
is equal to the values shown on the
Tire and Loading Information label.
See Tires on page 10-42, Vehicle
Load Limits on page 9-10, and Tire
Pressure on page 10-50.

Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-19
Key Lock Release
The vehicle is equipped with an
electronic key lock release system.
This system is to prevent ignition
key removal unless the shift lever is
in P (Park).
The key lock release will not work if
the battery is charged less than
9 volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting (with or without
eAssist) on page 10-72orJump
Starting (On-board with eAssist
Only) on page 10-71. If charging or jump starting the
battery does not work, there is a
manual key lock release. Locate the
hole below the ignition lock. Insert a
tool or key into the opening. Locate
the lever, and press it toward the
driver while removing the key from
the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
on page 9-66.
Starting Procedure (Key Access)
1. With your foot off the accelerator pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-25
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly, then it is difficult to
shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
If you are towing a trailer and
parking on a hill, see Driving
Characteristics and Towing Tips on
page 9-61.
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal (if
equipped) unless the shift lever
is in P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting (with or
without eAssist) on page 10-72 or
Jump Starting (On-board with
eAssist Only) on page 10-71. To shift out of P (Park):
1. Apply the brake pedal.
2. Place the ignition in ON/RUN.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, see your dealer.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-51
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-52
Tire Inspection . . . . . . . . . . . . . . 10-56
Tire Rotation . . . . . . . . . . . . . . . 10-56
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-57
Buying New Tires . . . . . . . . . . . 10-58
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-60
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-62
Tire Chains . . . . . . . . . . . . . . . . . 10-63
If a Tire Goes Flat . . . . . . . . . . 10-63
Tire Changing . . . . . . . . . . . . . . 10-65
Compact Spare Tire . . . . . . . . 10-70
Jump Starting
Jump Starting (On-board with eAssist Only) . . . . . . . . . 10-71
Jump Starting (with or without eAssist) . . . . . . . . . . . 10-72
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-75
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-76
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Floor Mats . . . . . . . . . . . . . . . . . . 10-86
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Black plate (28,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-28 Vehicle Care
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. SeeJump Starting
(with or without eAssist) on
page 10-72 orJump Starting
(On-board with eAssist Only) on
page 10-71 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
12-volt battery black, negative (−)
cable from the battery to keep the
battery from running down.
Extended Storage: Remove the
12-volt battery black, negative (−)
cable from the battery or use a
battery trickle charger.
Remember to reconnect the battery
when ready to drive the vehicle.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Firmly apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with