2014 CHEVROLET IMPALA towing

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
Towing the Vehicle . . . . . . . . . . 10-75
Appearance Care . . . . . . . . . . . 10-77
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (32,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
3-32 Seats and Restraints
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing anddiagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-2 Driving and Operating
E85 or FlexFuel . . . . . . . . . . . . . . 9-58
Filling the Tank . . . . . . . . . . . . . . 9-59
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-60
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-61
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-61
Trailer Towing (eAssist) . . . . . . 9-64
Trailer Towing (All except eAssist) . . . . . . . . . . . . . . . . . . . . 9-64
Towing Equipment . . . . . . . . . . . 9-65
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-66
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-10 Driving and Operating
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-75.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-12 Driving and Operating
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the "XXX"
amount equals 1400 lbs. and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargo
and luggage load capacity is
650 lbs. (1400-750 (5 x 150)
= 650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.”
See Trailer Towing (eAssist) on
page 9-64 orTrailer Towing (All
except eAssist) on page 9-64 for
important information on towing
a trailer, towing safety rules, and
trailering tips.
Example 1
1.
Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg
(300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-25
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly, then it is difficult to
shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
If you are towing a trailer and
parking on a hill, see Driving
Characteristics and Towing Tips on
page 9-61.
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal (if
equipped) unless the shift lever
is in P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting (with or
without eAssist) on page 10-72 or
Jump Starting (On-board with
eAssist Only) on page 10-71. To shift out of P (Park):
1. Apply the brake pedal.
2. Place the ignition in ON/RUN.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, see your dealer.

Black plate (27,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-27
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park on page 9-24
and Engine Exhaust on page 9-26.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-61.
Automatic
Transmission
P (Park): This position locks the
front wheels. It is the best position
to use when you start the engine
because the vehicle cannot move
easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-24.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brake pedal then press the shift
lever button before you can shift
from P (Park) while the ignition key