
Black plate (63,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-63
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
automatic transmission in P (Park)
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10-22.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load. 4. Reapply the brake pedal. Then
apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-2. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle

Black plate (64,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-64 Driving and Operating
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing (eAssist)
The vehicle is neither designed nor
intended to tow a trailer.
Trailer Towing (All except
eAssist)
Before pulling a trailer, three
important considerations have to do
with weight:
.Weight of the trailer.
.Weight of the trailer tongue.
.Total weight on your vehicle's
tires.
Weight of the Trailer
How heavy can a trailer safely be?
It should never weigh more than
454 kg (1,000 lb). But even that can
be too heavy.
It depends on how the rig is used.
For example, speed, altitude, road
grades, outside temperature, and
how much the vehicle is used to pull
a trailer are all important. It can
depend on any special equipment
on the vehicle, and the amount of
tongue weight the vehicle can carry.
See“Weight of the Trailer Tongue”
later in this section.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers, and cargo
in the tow vehicle must be
subtracted from the maximum trailer
weight. Ask your dealer for trailering
information or advice, or write us at
our Customer Assistance Offices.
See
Customer Assistance Offices
on page 13-3.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9-10.

Black plate (65,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-65
The trailer tongue (1) should weigh
10 percent of the total loaded trailer
weight (2).
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Total Weight on Your Vehicle's
Tires
Be sure the vehicle's tires are
inflated to the upper limit for cold
tires. These numbers can be foundon the Tire and Loading Information
label. See
Vehicle Load Limits on
page 9-10. Make sure not to go over
the GVW limit for the vehicle,
including the weight of the trailer
tongue.
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
.The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If so,
seal the holes when the hitch is
removed. If the holes are not
sealed, dirt, water, and deadly
carbon monoxide (CO) from the exhaust can get into the vehicle.
See
Engine Exhaust on
page 9-26.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-51
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-52
Tire Inspection . . . . . . . . . . . . . . 10-56
Tire Rotation . . . . . . . . . . . . . . . 10-56
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-57
Buying New Tires . . . . . . . . . . . 10-58
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-60
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-62
Tire Chains . . . . . . . . . . . . . . . . . 10-63
If a Tire Goes Flat . . . . . . . . . . 10-63
Tire Changing . . . . . . . . . . . . . . 10-65
Compact Spare Tire . . . . . . . . 10-70
Jump Starting
Jump Starting (On-board with eAssist Only) . . . . . . . . . 10-71
Jump Starting (with or without eAssist) . . . . . . . . . . . 10-72
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-75
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-76
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Floor Mats . . . . . . . . . . . . . . . . . . 10-86
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-24 Vehicle Care
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
gauge indicates if an overheat
condition exists. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Washer Fluid
What to Use
When windshield washer fluid is
needed, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview on
page 10-6 for reservoir location.
{Caution
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for fluid
expansion if freezing occurs,
which could damage the tank
if it is completely full.

Black plate (75,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-75
7. Connect one end of the blacknegative (–) cable to the
negative (–) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (–)
cable does not go to the dead
battery. It goes to a remote
negative (–) post on the driver
side shock tower.
8. Connect the other end of the black negative (–) cable to the
jump start negative (-) grounding
post (2).
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components —including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle to a flatbed car carrier.
Use the proper nylon strap
harnesses around the tires to
secure them to the flatbed car
carrier.
Have the vehicle towed on a wheel
lift tow truck. A flatbed car carrier
could damage the vehicle. The
wheel lift tow truck must raise the
rear of the vehicle and wheel dollies
must be used to lift the front wheels
off the ground.

Black plate (76,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-76 Vehicle Care
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
.Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
{Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.

Black plate (77,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-77
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing”following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park). 3. Secure the vehicle to the dolly.
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
(Continued)