
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
iv Introduction
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or information relating to a specific
component, control, message,
gauge, or indicator.
M:
This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
G:Air Conditioning
Refrigerant Oil
!: Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-3
1.Instrument Panel Illumination
Control on page 6-4.
2. Air Vents on page 8-7.
3. Trunk Release. See Trunk on
page 2-14.
Parking Assist Button. See
Assistance Systems for Parking
or Backing on page 9-46 (If
Equipped).
Lane Departure Warning (LDW)
Button. See Lane Departure
Warning (LDW) on page 9-54.
4. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-3.
5. Instrument Cluster on page 5-9.
Driver Information Center (DIC)
on page 5-27.
6. Windshield Wiper/Washer on
page 5-4.
7. Hazard Warning Flashers on
page 6-3.
8. Light Sensor. See Automatic
Headlamp System on page 6-2. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage on
page 4-1 andUSB Port on
page 7-14.
10. Infotainment on page 7-1.
11. CD Player on page 7-12.
12. Electric Parking Brake. See Parking Brake on page 9-31.
13. Data Link Connector (Out of View). See Malfunction
Indicator Lamp on page 5-17.
14. Hood Release. See Hood on
page 10-4.
15. Instrument Panel Storage on
page 4-1 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block on
page 10-40. 16.
Cruise Control on page 9-35
(If Equipped).
Adaptive Cruise Control on
page 9-37 (If Equipped).
Heated Steering Wheel on
page 5-3 (If Equipped).
Forward Collision Alert (FCA)
System on page 9-48 (If
Equipped).
17. Steering Wheel Controls on
page 5-3 (Out of View).
18. Steering Wheel Adjustment on
page 5-2.
19. Horn on page 5-3.
20. Steering Wheel Controls on
page 5-3.
Driver Information Center
Buttons. See Driver Information
Center (DIC) on page 5-27.
21. Ignition Positions (Keyless
Access) on page 9-15 or
Ignition Positions (Key Access)
on page 9-17.

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-6 In Brief
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then
back off.
See Remote Vehicle Start on
page 2-9.
Door Locks
Keyless Access
If equipped, use the Keyless Access
system to lock and unlock the door.
When the doors are locked and the
Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft) of the
driver door handle, press the lock/
unlock button. When unlocking from
the driver door, the first press
unlocks that door; press again
within five seconds to unlock all passenger doors. See
Remote
Keyless Entry (RKE) System
Operation on page 2-3.
This feature may be configured. See
Vehicle Personalization on
page 5-40.
Key Cylinder Access
Use the key in the driver door. The
key cylinder is covered by a cap.
See Door Locks on page 2-10.
Inside the Vehicle
Push down on the door lock knob to
lock that door. Pull once on the door
handle to unlock the door and again
to open the door. Press the power
door lock switch to lock or unlock all
doors. See Door Locks on
page 2-10 andPower Door Locks
on page 2-12.

Black plate (21,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-21
V:Press to select a menu item.
Press and hold to reset values on
certain screens, or on the main view
reset info pages to the original
setting.
See Instrument Cluster on page 5-9
and Driver Information Center (DIC)
on page 5-27.
Forward Collision Alert
(FCA) System
If equipped, FCA is intended to help
avoid or reduce the harm caused by
front-end crashes. FCA provides a
green indicator when a vehicle is
detected directly ahead. It provides
a flashing visual alert and beeps
when approaching a vehicle directly
ahead too quickly. FCA also
provides a visual alert if following
another vehicle much too closely.
See Forward Collision Alert (FCA)
System on page 9-48.
Lane Departure
Warning (LDW)
If equipped, LDW is intended to help
avoid unintentional lane departures
at speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW indicator,
@, appears green if
a lane marking is detected. If the
vehicle departs the lane, the
indicator will change to amber and
flash. In addition, beeps will sound.
See Lane Departure Warning (LDW)
on page 9-54.
Side Blind Zone
Alert (SBZA)
If equipped, SBZA will detect
vehicles in the next lane over in the
vehicle's side blind zone area.
When this happens, the SBZA
display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on. See
Side Blind Zone Alert (SBZA)
on page 9-52.
Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle, on the
center stack display, when the
vehicle is shifted into R (Reverse).
See Assistance Systems for Parking
or Backing on page 9-46.
Ultrasonic Parking Assist
If equipped, Ultrasonic Rear Parking
Assist (URPA) uses sensors on the
rear bumper to assist with parking
and avoiding objects while in
R (Reverse). It operates at speeds
less than 8 km/h (5 mph). URPA
may display a warning triangle on
the Rear Vision Camera screen and
a graphic on the instrument cluster
to provide the object distance. In
addition, multiple beeps or pulses
may occur if very close to an object.

Black plate (26,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-26 In Brief
.Press and release thegbutton
again to turn on both systems.
See Traction Control/Electronic
Stability Control on page 9-33.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected. The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10-51.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
1. Using the DIC controls on the
right side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) on
page 5-27. When remaining oil
life is low, the CHANGE
ENGINE OIL SOON message
will appear on the display. See
Engine Oil Messages on
page 5-33.
2. Press
Von the DIC controls and
hold down for a few seconds to
clear the CHANGE ENGINE OIL
SOON message and reset the
oil life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-9
Door Locks . . . . . . . . . . . . . . . . . . 2-10
Power Door Locks . . . . . . . . . . . 2-12
Delayed Locking . . . . . . . . . . . . . 2-12
Automatic Door Locks . . . . . . . 2-13
Lockout Protection . . . . . . . . . . . 2-13
Safety Locks . . . . . . . . . . . . . . . . . 2-14
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-16
Vehicle Alarm System . . . . . . . 2-16 Immobilizer . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . 2-17
Immobilizer Operation (Keyless Access) . . . . . . . . . . . 2-18
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-19
Power Mirrors . . . . . . . . . . . . . . . . 2-19
Folding Mirrors . . . . . . . . . . . . . . . 2-20
Heated Mirrors . . . . . . . . . . . . . . . 2-20
Reverse Tilt Mirrors . . . . . . . . . . 2-20
Interior Mirrors
Interior Rearview Mirrors . . . . . 2-20
Manual Rearview Mirror . . . . . . 2-20
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Power Windows . . . . . . . . . . . . . 2-21
Sun Visors . . . . . . . . . . . . . . . . . . . 2-23
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-23
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.