Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 1/7/14
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Limited" for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22825342 C Third Printing©2014 General Motors LLC. All Rights Reserved.
Black plate (40,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-40 Instruments and Controls
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message may display when the
washer fluid level is low. See
Washer Fluid on page 10-24.
Window Messages
OPEN, THEN CLOSE DRIVER/
PASSENGER WINDOW
This message is displayed when the
window needs to be reprogrammed.
If the vehicle's battery has been
recharged or disconnected, you will
need to index each front window for
the express-up feature to work. See
Power Windows on page 2-21.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
Base Radio Audio System
Controls
To access the personalization
menus:
1. On the Home page, turn theMENU knob to highlight Settings
and press the MENU knob.
2. Turn the MENU knob to highlight the desired feature and press
the MENU knob to display a list
of available options.
3. Turn the MENU knob to scroll through and highlight the desired
option, then press the
MENU knob.
4. Turn the MENU knob to highlight the desired option setting and
press the MENU knob. 5. Press
qBACK to return to the
previous menu.
Uplevel Radio Audio System
Controls
To access the personalization
menus:
1. Press SETTINGS on the Home page on the infotainment system
display.
2. Press the desired feature to display a list of available
options.
3. Press the desired option.
4. Press to select the desired option setting.
5. Press
qBACK to return to the
previous menu.
Personalization Menus
The following list of features may be
available:
.Time and Date
.Language [Language]
Black plate (41,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-41
.Valet Mode
.Radio
.Vehicle
.Bluetooth
.Voice
.Display
.Rear Camera
.Return to Factory Settings
.Software Information
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock (Base Radio) on page 5-5 or
Clock (Uplevel Radio) on page 5-5.
Language [Language]
Select and the following may be
displayed:
.English US
.Francais Canadian
.Espanol Latino Select the language.
Valet Mode
To turn valet mode on and off, see
“Valet Mode”
under“Setting Radio
Preferences” inHome Page on
page 7-4.
Radio
To manage the radio features, see
“Radio Setup” under“Setting Radio
Preferences” inHome Page on
page 7-4.
Vehicle
Select and the following may be
displayed:
.Climate and Air Quality
.Collision/Detection Systems
.Comfort and Convenience
.Lighting
.Power Door Locks
.Remote Lock, Unlock, Start Climate and Air Quality
Select and the following may be
displayed:
.Auto Fan Max Speed
.Auto Defog
.Auto Rear Defog
Auto Fan Max Speed
This feature will set the maximum
auto fan speed.
Select Low, Medium, or High.
Auto Defog
When set to On, the front defog will
automatically react to temperature
and humidity conditions that may
cause fogging. Only vehicles with
the dual automatic climate control
will have this option.
Select Off or On.
Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-5
AUDIO:Select the AUDIO screen
icon to display the active source
page. The sources available are
AM, FM, SiriusXM
®(if equipped),
CD, USB/iPod, AUX, and SD Card
Reader. See AM-FM Radio on
page 7-7, Satellite Radio on
page 7-9, CD Player on page 7-12,
and Auxiliary Jack on page 7-17.
PHONE: Select the PHONE screen
icon to display the Phone main
page. See Bluetooth (Infotainment
Controls) on page 7-20 orBluetooth
(Voice Recognition) on page 7-24 or
Bluetooth (Overview) on page 7-18.
NAV: Select the NAV screen icon
to display the last Turn-by-Turn
maneuver if a destination was
downloaded. See Navigation on
page 14-2.
SETTINGS: Select the SETTINGS
screen icon to display the Settings
main page. See “Setting Radio
Preferences” following.
Setting Radio Preferences
Select the SETTINGS screen icon
to display the Settings menu and
the following may display:
Time:SeeClock (Base Radio) on
page 5-5 orClock (Uplevel Radio)
on page 5-5.
Language [Language]: This will
set the display language in the
radio, and Instrument cluster. Select
to display a list of languages. Select
qBACK to go back to the
previous menu.
Valet Mode:
Type a four-digit code on the
circular numeric keypad by:
1. Turning the MENU knob to highlight a number.
2. Press the MENU knob to select it. Do this for each one of the
four digits. Select Enter to go to
the confirmation screen. 3. Re-enter the four-digit code.
Select LOCK to lock the system.
This will also lock out access to
the storage behind the radio,
if equipped. See Instrument
Panel Storage on page 4-1.
4. Type the four-digit code to unlock the system. Select
q
BACK to go back to the
previous menu.
Radio: See“Radio Setup” later in
this section.
Vehicle: SeeVehicle
Personalization on page 5-40.
Display: Press the MENU knob to
turn the display on or off.
Return to Factory Settings: See
“Return to Factory Settings” later in
this section.
Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-10 Infotainment System
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlightXM Channel List.
3. Turn the MENU knob to highlight the desired XM Channels.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., and 1-877-209-0079 in
Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. Channel Off Air:
This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.
Channel Not Available: This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
Black plate (30,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-30 Infotainment System
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio. Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —Visit
www.siriusxm.com or call
1-866-635-2349.
.Canadian Customers —Visit
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada).Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.