Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71
Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Introduction v
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
g:First Responder
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
(: Heated Steering Wheel
j:LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
O:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28
Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-5
With Remote Start Shown
Press the button to extend the key.
The key can be used for all locks.
This key is also used for the
ignition, if the vehicle does not have
pushbutton start.K: Press to unlock the driver door
or all doors.
Q: Press to lock all doors.
Lock and unlock feedback can be
personalized.
VorY: Press and hold to
release the trunk.
7: Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm. See
Keys on page 2-1 andRemote
Keyless Entry (RKE) System
Operation on page 2-3.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Q.
3. Immediately, press and hold
/
for at least four seconds or until
the turn signal lamps flash.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Black plate (23,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-23
Sunroof Switch
Open/Close:Press and hold the
front or rear of
~to open or close
the sunroof. Release
~at the
desired position to stop movement.
Vent Feature: Press the front or
rear of
~to the first detent to open
and close the vent feature. The
sunshade partially opens and closes
automatically during the vent
operation.
Express Open/Express Close:
Fully press and release the front or
rear of
~. The sunroof opens and
closes automatically. Sunshade Switch
Open/Close:
Press and hold the
front or rear of
Qto open or close
the sunshade to the desired
position.
Express Open/Express Close:
Fully press and release the front or
rear of
Qto express open or
express close the sunshade. If the
sunroof is open, the sunshade will
express close just short of the open
sunroof.
See Sunroof on page 2-23.
eAssist Features
eAssist®Overview
If the vehicle has eAssist, there are
several additional features that
contribute to increased efficiency.
Vehicles with eAssist have an
automatic engine start/stop feature.
This feature saves fuel by shutting
the engine off when the vehicle is
stopped. When the engine shuts off
automatically, all the accessories
will continue to operate normally. In
very hot or cold conditions, the
engine will only shut off
automatically part of the time. See
Starting the Engine on page 9-19.
There are two air conditioning
settings available. The comfort
setting maximizes cabin comfort.
The eco setting maximizes
efficiency allowing more frequent,
and longer engine stops than the
comfort setting. See Dual Automatic
Climate Control System on
page 8-3.
Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-24 In Brief
eAssist vehicles have a Hill Start
Assist (HSA) feature, which may be
useful when the vehicle is stopped
on a grade. SeeHill Start Assist
(HSA) on page 9-33.
Vehicles with eAssist have a slightly
different instrument cluster, which
includes an AUTO STOP indicator
on the tachometer. See Instrument
Cluster on page 5-9.
The eAssist system uses a high
voltage battery, which is cooled with
air drawn from the vehicle interior.The cold air intake for the battery is
behind the rear seat, on the filler
panel. Do not cover the intake. See
Battery on page 10-27.
High Voltage Safety
Information
Vehicles with eAssist have a
standard 12-volt battery and a high
voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service.
In emergency situations, first
responders can cut the two clearly
labeled cut points in the engine
compartment to disable the high
voltage battery and air bag systems
— do not cut the high voltage cable.
Automatic Engine Start/
Stop Feature
Vehicles with eAssist have an
automatic engine start/stop feature.
After the engine is started and has
reached operating temperature, the
auto stop feature may cause the
engine to turn off when the brake
pedal is applied and the vehicle
comes to a complete stop. When
the brake pedal is released, or the
accelerator pedal is applied, the
engine will restart. The engine will
continue to run until the next
auto stop.
To restart the engine during the auto
stop, release the brake pedal or
press the accelerator pedal. The
engine starts immediately. The
vehicle continues to run until the
next stop.
AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See Tachometer on
page 5-13 for more information.
A chime will sound when the driver
door is opened while in auto stop
Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-25
mode. Remember to shift to P (Park)
and turn the ignition to LOCK/OFF
before exiting the vehicle.
SeeStarting the Engine on
page 9-19.
Regenerative Braking
Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy.
This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.
The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.
Battery
This vehicle has a standard 12-volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12-volt battery
is needed. Vehicles with eAssist also have a
high voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery on page 10-27.
Service
Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
Doing Your Own Service Work on
page 10-3.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel spin. The system turns
on automatically every time the
vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system also turns on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the
gbutton on the
center console. The Traction Off
Light
iilluminates.
.To turn off both traction control
and StabiliTrak, press and hold
the
gbutton, until the Traction
Off Light
iand the StabiliTrak
Off Light
gilluminate.
Black plate (26,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-26 In Brief
.Press and release thegbutton
again to turn on both systems.
See Traction Control/Electronic
Stability Control on page 9-33.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected. The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10-51.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
1. Using the DIC controls on the
right side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) on
page 5-27. When remaining oil
life is low, the CHANGE
ENGINE OIL SOON message
will appear on the display. See
Engine Oil Messages on
page 5-33.
2. Press
Von the DIC controls and
hold down for a few seconds to
clear the CHANGE ENGINE OIL
SOON message and reset the
oil life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.