2014 CHEVROLET IMPALA Owners Manual

Black plate (71,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-71
Jump Starting
Jump Starting (On-board
with eAssist Only)
If the vehicle fails to crank, it may
be jump started by using the eAssist
battery to charge the 12-volt battery.
Use the following procedure to
activate the on-board jump start
using the DIC controls.
DIC Buttons
The vehicle may be equipped with
an ignition key or an electronic
keyless ignition with pushbutton
start.
Key Access
Place the ignition key in the ON/
RUN position and proceed as
follows:
1. Press
othen scrollworx
until the Settings menu displays.
2. Press
Vto enter the
Settings menu. 3. Press
pthen scrollworx
until Jump Start displays.
4. Press
Vto activate the jump
start.
5. The system will then ask for confirmation. If Yes is selected,
the jump start will begin and the
display will show WAIT TO
START.
6. When the jump start is complete, the display will show ATTEMPT
START or JUMP START
DISABLED.
Keyless Access
With the brake pedal not applied,
press and hold the ENGINE START/
STOP button for more than
five seconds. This will place the
vehicle in the Service Only Mode.
Proceed as follows:
1. Press
othen scrollworx
until the Settings menu displays.
2. Press
Vto enter the
Settings menu.

Black plate (72,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-72 Vehicle Care
3. Presspthen scrollworx
until Jump Start displays.
4. Press
Vto activate the jump
start.
5. The system will then ask for confirmation. If Yes is selected,
the jump start will begin and the
display will show WAIT TO
START.
6. When the jump start is complete, the display will show ATTEMPT
START or JUMP START
DISABLED.
If the vehicle is started, the
on-board jump start function will be
automatically disabled. If the vehicle
cranks but does not start, the
procedure may be repeated again.
If the vehicle start is still
unsuccessful, the jump start can be
attempted using the following jump
starting procedure under “Jump
Starting (with or without eAssist).”
On-board jump starting may be
unavailable due to the 12-volt
battery charge level, the eAssist battery charge level, power
capability, or an issue with the
eAssist system. In these cases, the
display will not be available because
of the power issue, or the DIC will
display JUMP START DISABLED
SEE OWNERS MANUAL.
Jump Starting (with or
without eAssist)
For more information about the
vehicle battery, see
Battery on
page 10-27.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
(Continued)
Warning (Continued)
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
{Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
The vehicle has a battery cover
which must be removed to gain
access to the battery for jump
starting.

Black plate (73,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-73
1. Clips
2. Pivot Points
To remove the battery cover:
1. Release the two rear clips (1).
2. Lift the battery cover up towardsthe front of the vehicle to release
it from the pivot points (2) and
remove.
3. Reverse Steps 1–2 to reinstall the battery cover. The jump start positive (+) terminal
is under a trim cover. It is in under
the battery cover on the driver side
of the vehicle. You should always
use this remote positive (+) terminal.
The jump start negative (-) ground
post is on the driver side shock
tower.
These locations are used instead of
a direct connection to the battery.
1. Jump Start Positive (+) Terminal
2. Jump Start Negative (-)
Grounding Post 1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
{Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. To avoid the possibility of the vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.

Black plate (74,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-74 Vehicle Care
{Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition to LOCK/OFF and switch off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the jump
start positive (+) terminal (1).
Use a remote positive (+)
terminal if the vehicle has one.
6. Do not let the other end of the red positive (+) cable touch
metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one.

Black plate (75,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-75
7. Connect one end of the blacknegative (–) cable to the
negative (–) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (–)
cable does not go to the dead
battery. It goes to a remote
negative (–) post on the driver
side shock tower.
8. Connect the other end of the black negative (–) cable to the
jump start negative (-) grounding
post (2).
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components —including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle to a flatbed car carrier.
Use the proper nylon strap
harnesses around the tires to
secure them to the flatbed car
carrier.
Have the vehicle towed on a wheel
lift tow truck. A flatbed car carrier
could damage the vehicle. The
wheel lift tow truck must raise the
rear of the vehicle and wheel dollies
must be used to lift the front wheels
off the ground.

Black plate (76,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-76 Vehicle Care
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
.Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
{Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.

Black plate (77,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-77
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing”following.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park). 3. Secure the vehicle to the dolly.
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
(Continued)

Black plate (78,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-78 Vehicle Care
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
This symbol
eis on any
underhood compartment electrical
center that should not be power washed. This could cause damage
that would not be covered by the
vehicle warranty.
If using an automatic car wash,
comply with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed andrepaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.