2014 CHEVROLET IMPALA Owners Manual

Black plate (17,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-17
SeeStarting the Engine on
page 9-19. The ignition will then
remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.Ignition Positions (Key
Access)
The ignition switch has four different
positions.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
(Continued)
Caution (Continued)
only with your hand. If the key
cannot be turned by hand, see
your dealer.
The key must be fully extended to
start the vehicle.
To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9-24.
This is the only position from which
the key can be removed. This locks
the ignition and automatic
transmission.

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-18 Driving and Operating
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems, and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position. 4. Set the parking brake. See
Parking Brake on page 9-31.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
2 (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park).
3 (ON/RUN): The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the ventilation fan and 12-volt power
outlets, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
4 (START):
This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition. If the
ignition becomes difficult to turn,
see Keys on page 2-1.

Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-19
Key Lock Release
The vehicle is equipped with an
electronic key lock release system.
This system is to prevent ignition
key removal unless the shift lever is
in P (Park).
The key lock release will not work if
the battery is charged less than
9 volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting (with or without
eAssist) on page 10-72orJump
Starting (On-board with eAssist
Only) on page 10-71. If charging or jump starting the
battery does not work, there is a
manual key lock release. Locate the
hole below the ignition lock. Insert a
tool or key into the opening. Locate
the lever, and press it toward the
driver while removing the key from
the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
on page 9-66.
Starting Procedure (Key Access)
1. With your foot off the accelerator pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,

Black plate (20,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-20 Driving and Operating
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking stops after 15 seconds
to prevent cranking motor
damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the(Continued)
Caution (Continued)
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below 0°F or
−18°C), it could be flooded with
too much gasoline. Push the
accelerator pedal all the way to
the floor and hold it there as you
hold the key in START for a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat the
procedure. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Starting Procedure (Keyless
Access)
1. If the vehicle has the Keyless Access system, the Remote
Keyless Entry (RKE) transmitter
must be in the vehicle. Put your
foot on the brake pedal and
push the ENGINE START/STOP
button. When the engine begins
cranking, let go of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.

Black plate (21,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-21
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display NO REMOTE
DETECTED. SeeDriver
Information Center (DIC) on
page 5-27.
If the battery in the RKE
transmitter needs replacing, the
DIC displays REPLACE
BATTERY IN REMOTE KEY.
The vehicle can still be driven.
See “Starting the Vehicle with a
Low Transmitter Battery or
Wireless Interference” inRemote
Keyless Entry (RKE) System
Operation on page 2-3.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ENGINE
START/STOP button is pressed,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the vehicle starts. If the engine does
not start and the button is
pressed for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
pressing the ENGINE START/
STOP button a second time.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°Cor 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you press the ENGINE
START/STOP button, for up to a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key or button,
and the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.

Black plate (22,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-22 Driving and Operating
eAssist Automatic Engine
Start/Stop
{Warning
Exiting the vehicle without first
shifting into P (Park) may cause
the vehicle to move. You or others
may be injured. Because the
vehicle has the automatic engine
start/stop feature, the vehicle's
engine might seem to be shut off;
however, once the brake pedal is
released, the engine will start up
again.
Shift to P (Park) and turn the
ignition to LOCK/OFF, before
exiting the vehicle.
eAssist vehicles have an automatic
engine start/stop feature. After the
engine is started and has reached
operating temperature, the auto stop
feature may cause the engine to
turn off when the brakes are applied
and the vehicle comes to a
complete stop. The vehicle may remain in auto stop for up to
two minutes. When the brake is
released or the accelerator pedal
applied, the engine will restart. The
engine will continue to run until the
next auto stop.
AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See
Tachometer on
page 5-13. When the vehicle is
turned off, the tachometer will move
to OFF. If the driver door is opened
while in auto stop mode, a chime
will sound.
There are several conditions that
may prevent an auto stop or cause
an auto start.
The Engine Will Remain
Running When:
.The engine, transmission,
or high voltage battery is not
warmed up yet.
.The outside temperature is less
than −20°C (−4°F).
.The air conditioning or defrost
system need the compressor to
maintain vehicle comfort. See
Dual Automatic Climate Control
System on page 8-3. The
warmer it is outside, the shorter
the time before the engine is
restarted to provide cabin
cooling. To maximize fuel
economy, use the eco air
conditioning mode.
.The shift lever is in P (Park),
N (Neutral), R (Reverse),
or M (Manual Mode).
.The high voltage battery pack
charge is low.
.The hood is not fully closed.
.Brake pedal pressure is low.
.The malfunction indicator lamp is
on; auto stop may be prevented.
.High humidity is detected.
The Engine Will Restart When:
.The brake pedal is released.
.The accelerator pedal is applied.

Black plate (23,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-23
.Shifting out of D (Drive) to any
other gear.
.The air conditioning or defrost
system need the compressor to
maintain vehicle comfort. See
Dual Automatic Climate Control
System on page 8-3The warmer
it is outside, the shorter the time
before the engine is restarted to
provide cabin cooling. To
maximize fuel economy, use the
eco air conditioning mode.
.The climate control system is
turned from off to normal air
conditioning or defrost. See Dual
Automatic Climate Control
System on page 8-3.
.The engine is required to run for
either heater or climate control
performance. See Dual
Automatic Climate Control
System on page 8-3.
.The high voltage battery pack
charge is low and requires
recharging.
.Auto stop time is greater than
two minutes.
.The hood is opened.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below
−18°C (0°F) for easier starting and
better fuel economy during engine
warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-24 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows
.Sunroof (if equipped)
These features continue to work up
to 10 minutes after the ignition is
turned to LOCK/OFF.
The power windows and sunroof will
work until any door is opened.
The radio continues to work until the
driver door is opened.
All these features operate when the
key is in ON/RUN or ACC/
ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake on page 9-31. 2. Move the shift lever into P (Park)
by holding in the button on the
shift lever and pushing the shift
lever all the way toward the front
of the vehicle.
3. Turn the ignition key to LOCK/OFF.
4. If equipped, remove the key and take it with you. If you can leave
the vehicle with the ignition key
in your hand, the vehicle is in
P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
(Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-24.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
regular brake pedal down. Then,
see if you can move the shift lever
away from P (Park) without first
pushing the button.
If you can, it means that the shift
lever was not fully locked in
P (Park).