
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-24 In Brief
eAssist vehicles have a Hill Start
Assist (HSA) feature, which may be
useful when the vehicle is stopped
on a grade. SeeHill Start Assist
(HSA) on page 9-33.
Vehicles with eAssist have a slightly
different instrument cluster, which
includes an AUTO STOP indicator
on the tachometer. See Instrument
Cluster on page 5-9.
The eAssist system uses a high
voltage battery, which is cooled with
air drawn from the vehicle interior.The cold air intake for the battery is
behind the rear seat, on the filler
panel. Do not cover the intake. See
Battery on page 10-27.
High Voltage Safety
Information
Vehicles with eAssist have a
standard 12-volt battery and a high
voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service.
In emergency situations, first
responders can cut the two clearly
labeled cut points in the engine
compartment to disable the high
voltage battery and air bag systems
— do not cut the high voltage cable.
Automatic Engine Start/
Stop Feature
Vehicles with eAssist have an
automatic engine start/stop feature.
After the engine is started and has
reached operating temperature, the
auto stop feature may cause the
engine to turn off when the brake
pedal is applied and the vehicle
comes to a complete stop. When
the brake pedal is released, or the
accelerator pedal is applied, the
engine will restart. The engine will
continue to run until the next
auto stop.
To restart the engine during the auto
stop, release the brake pedal or
press the accelerator pedal. The
engine starts immediately. The
vehicle continues to run until the
next stop.
AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See Tachometer on
page 5-13 for more information.
A chime will sound when the driver
door is opened while in auto stop

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-25
mode. Remember to shift to P (Park)
and turn the ignition to LOCK/OFF
before exiting the vehicle.
SeeStarting the Engine on
page 9-19.
Regenerative Braking
Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy.
This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.
The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.
Battery
This vehicle has a standard 12-volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12-volt battery
is needed. Vehicles with eAssist also have a
high voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery on page 10-27.
Service
Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
Doing Your Own Service Work on
page 10-3.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel spin. The system turns
on automatically every time the
vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system also turns on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the
gbutton on the
center console. The Traction Off
Light
iilluminates.
.To turn off both traction control
and StabiliTrak, press and hold
the
gbutton, until the Traction
Off Light
iand the StabiliTrak
Off Light
gilluminate.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-2 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all locks
if the vehicle is a Key Access
vehicle. If the vehicle has the
keyless ignition, the key can be
used for the locks.RKE With Remote Start Shown,Without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new key is
needed. With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
Overview on page 14-1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-8 Keys, Doors, and Windows
6. Remove the transmitter from thetransmitter pocket and press
K.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and hold
the ENGINE START/STOP
button for 12 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery or Wireless
Interference
If the transmitter battery is weak or
there is wireless interference, the
DIC may display NO REMOTE
DETECTED or PLACE
TRANSMITTER IN POCKET TO
START when you try to start the
vehicle. The REPLACE BATTERY
IN REMOTE KEY message may
also be displayed at this time. To start the vehicle:1. Open the center console and
place the transmitter in the
transmitter pocket with the
buttons facing the front of the
vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and press the ENGINE
START/STOP button. See
Starting the Engine on
page 9-19.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery if the DIC
indicates that battery replacement is
necessary. See Key and Lock
Messages on page 5-34.
{Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
The battery is not rechargeable. To
replace the battery:
1. Press the button on the transmitter to extend the key
blade.

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-9
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows the engine to be started
from outside the vehicle.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats on
page 3-10.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start to have the vehicle in view. Check
local regulations for any
requirements.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The turn
signal lamps flashing confirms
the request to remote start the
vehicle has been received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-18 Keys, Doors, and Windows
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pushed in and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on When there is a
problem with arming or disarming
the theft-deterrent system.The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See
“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation on page 2-3. If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.

Black plate (22,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-22 Keys, Doors, and Windows
Express-Down/Up Windows
If equipped, this feature allows the
windows to be raised and lowered
all the way without holding the
switch.
Press or pull the switch fully and
release it to activate the express
feature.
The express mode can be canceled
by briefly pressing or pulling the
switch.
Express Window Anti-Pinch
Feature
If any object is in the path of the
window when the express-up is
active, the window will stop at the
obstruction and auto-reverse to a
preset factory position. Weather
conditions such as severe icing may
also cause the window to
auto-reverse. The window will return
to normal operation after the
obstruction or condition is removed.
Express Window Anti-Pinch
Override
{Warning
If express override is activated,
the window will not reverse
automatically. You or others could
be injured and the window could
be damaged. Before you use
express override, make sure that
all people and obstructions are
clear of the window path.
The anti-pinch feature can be
overridden. Hold the window switch
all the way up to the second
position. The window will rise for as
long as the switch is held. Once the
switch is released, the express
mode is reactivated.
In this mode, the window can close
on an object in its path. Use care
when using the override mode.
Programming the Power
Windows
If the vehicle battery has been
recharged or disconnected, or is not
working, the front power windows
will need to be reprogrammed for
the express-up feature to work.
Before reprogramming, replace or
recharge the vehicle's battery.
To program:
1. With the ignition in ON/RUN or ACC/ACCESSORY, or when
RAP is active, close all doors.
2. Press and hold the power window switch until the window
is fully open.
3. Pull the power window switch up until the window is fully closed.
4. Continue holding the switch up for approximately two seconds
after the window is completely
closed.
The window is now reprogrammed.
Repeat the process for the other
windows.