2014 AUDI Q5 Owners Manual

service without delay. Do not wait until
the red oil pressure warning. starts
to flash before you respond to the low
oil level wa rning
l!I. By then, your en­
gine may already have suffered serious
damage.
~ .. Fill engine oil now
WARNING: Pleas e add oil immediately
If the . symbol lights up, then the oil has to
be replenished r ight now ¢
page 236 .
@-Steering malfunction
If there is a malfunction in the electronic
steering column lock, the steering cannot be
unlocked.
If the . symbol in the display blinks, there
i s a malfunction in the electronic steering col­
umn lock . A driver message appears as well to
explain the malfunction in mo re deta il. The
d river war ning goes out after abou t 5 sec­
onds, but it ca n be b roug ht up at a ny time by
pr ess ing the
ISE TI bu tton aga in .
Steering defective! Do not drive vehicle! .. Contact your nearest a uthorized Audi dea ler .
.. Do not tow your vehicle .
A WARNING
-
Your vehicle mus t not be t owed in the
eve nt of a malfun ct ion in the electron ic
steeri ng colu mn lock because it can not b e
s t eered due to the l ocked s tee ring. If i t is
t owed w ith the stee ring loc ke d , t here i s
t he risk of an accident.
© -Ignition lock malfunction
A malfunction in the ignition lo ck mus t be re­
paired immediately.
If th e . symbol in the d isp lay blinks, there
i s a ma lfunction in the electronic ignit io n l ock.
A dr iver message a ppears a s well to exp la in
t he m alfu nction in more det ail. Th e d rive r
warn ing goes ou t after abou t 5 seconds, bu t it
Driver information display 31
can be b rou ght up a t any time by p ress ing the
ISETI bu tton again .
Ignition lock defective. Contact dealer!
.. Do not turn t he e ngine off .
.. Dr ive immedia tely to a n author ized Audi
de aler to have t he mal fun ct io n co rrected.
If there is a malfunct ion in the elect ro ni c ig ni­
t ion loc k, the igni tion ca nnot b e tu rned o ff.
D rive imm ed iate ly to an au tho rized se rv ice fa­
cili ty to have the cause of the malfunc tion co r­
re cte d.
On vehicles wi th Conven ienc e key*, the eng ine
s h ould not b e switched off using t he S tart/
St op butt on bec au se th e e ngine canno t be
s ta rt ed ag ain afte r th e ign iti on ha s been
swi tc h ed off.
Yellow symbols
A yell ow sym bol means WAR NING .
Fig. 24 Display : Yellow wa rning symbo l
Yellow sym bols indicate a prior ity 2 mal func ­
tion - Wa rning!
W hen a yellow war ning symbol a ppe ars,
one
warning tone soun ds. A dr iver message ap ­
pears as well to exp lai n the ma lf un ction in
m ore detail. T he dr iver warning goes ou t after
about S seconds, but it ca n be broug ht up at
any time by p ress ing t he
ISE TI button again .
Check the function dis played as soo n as possi­
ble. The yellow symbol will not go out again
u nt il the reason fo r th e malfunction has been
cor rected.

32 Driver in formation d isplay
If several priority 2 malfunctions a re present,
the symbols appear in succession and remain
for about 2 seconds.
•
•
•
Ad B lue /9
Ad Blue./'
•
Electromechanical steering,
Dynamic steer ing*
q page 201
Worn brake pads
¢page 33
Battery voltage
¢page34
Defective light bulb
¢page 33
Fog lights
¢page 33
Rear fog lights
¢ page 33
Check engine oil leve l
¢page 34
Engine oil senso r malfunc­
tion
¢ page 34
Engine temperature*
¢page 223
Low fuel level
¢page 34
Refill Ad Blue*
¢page228
AdBlue malfunction*
¢page 228
Windsh ield washer flu id level
low
q page 33
Convenience key*
Key not in vehicle
¢ page 33
Light/rain sensor defective
¢ page 33
Dynamic headlight range
cont ro l defective
¢ page 35
•
m
c:bHYBRID
(D Tips
Battery in remote contro l key
¢ page 37
Electromechan ical park ing
brake
¢ page90
Engine speed limitation *
¢ page 34, ¢ page 99
Diese l partic ulate fi lter* clog­
ged
¢ page34
Adaptive light defective*
¢page35
Steer ing malfunction
¢ page 35
Ignition lock malfunction
¢page35
Adaptive dampers*
¢page35
W indshield wiper defective
¢page35
Tire pressure monitoring sys­
tem* Loss of tire pressure
¢ page266
Tire pressure monitoring sys­
tem*
System not avai lab le
¢ page266
Automat ic t ransm ission ma l­
f u nct ion
¢ page 128
Hybr id drive*
¢ page99
The speed warnings warn ing th res ho ld 1
lDl and warning thresho ld 7 [DJ ;ire also
yellow symbo ls in some models . The warn­
ing is always shown as a small symbo l in
the upper area of the disp lay¢
page 93.

-Ze Key not in vehicle
Applies to vehicles: with Convenience key
l!I Is the key in the vehicle?
This reminder appears along with the l!I sym­
bol if the master key is removed from the ve­
hicle with the engine running. It is intended
to remind you (e.g. when changing drivers)
not to continue the journey without the mas­
ter key.
If the master key is no longer in the vehicle,
you cannot switch off the ignition after stop­
p in g the engine and you also cannot start the
engine again . You also cannot lock the vehicle
from the outside.
@9 Light/rain sensor defective
El Automatic headlights / automatic wipers
defective
If the symbol illuminates, the light sensor has
failed. For safety reasons the low beams are
turned on permanently with the switch in
AU­
T O . However, you can continue to turn the
lights on and off using the lig ht switch. In the
case of a defect in the rain sensor, the w ind­
shield w iper lever functions are st ill available.
H ave the light/ra in sensor checked as soon as
possible by an autho rized Aud i deale r.
(0) Worn brake pads
li1 Brake pads!
If the warn ing light illuminates, immediately
contact your authorized Audi dealer or quali­
fied workshop to have all bra ke pads inspect­
ed. O n USA models the warning
light lil
comes on together with the warning light
1111. Both sets of brake pads on an axle
must always be replaced at the same time .
A WARNING
Driving with bad brakes can cause a colli­
sion and serious personal injury.
1) - : USA mod els only
-
Driver information display 33
-If the warning light li1 and the warning
light
llll1l with the message Brake
pads!
comes on in the instrument cluster
disp lay, immediately contact your au­
thorized Audi dealer or qualified work­
shop to have all brake pads checked or
replaced if necessary.
~!}010$ Defective light bulb warning
f:;:1-If the indicat or light turns on, a bulb has
fa iled. The message indicates the location of
the bulb.
II-If a front fog lamp has failed, the indica­
tor light tu rns on to indica te the locat ion on
the vehicle.
0 -If a rear fog lamp has failed, the indica­
tor light turns on to indicate the location on
the vehicl e.
Vehicle lights: System fault!
If the message appears, there is a malfunc­
tion in the headlights or light switch.
Drive to your authorized A udi dealer immedi­
ate ly to have the malfunction corrected.
A WARNING
- Light bulbs are press urized and could ex­
plode wh ile they are being changed caus­
ing serious personal injury.
- Work with due care when handling the
high-voltage section of gas discharge
(xenon) lights*. Failure to do so could re­
sult in death or serious injury .
(D Tips
Have the bu lb replaced or the connect ion
repaired by your authorized Audi Service
department .
c> Windshield washer fluid level too
low
- Please refill washer fluid

34 Driver information display
If the symbol illuminates, add windshield
washer f luid to the washer system and also to
the head light washer system¢
page 246.
Bo Fuel supply too low
When the (11 symbol illuminates, this means
there are about 2.6 gallons
(10 liters) of fuel
left in the fuel tank . Time to refuel!
¢page 225 .
If the symbol lights up, even when there is
ample fuel in the tank , and the text
Fuel tank
system malfunction! Contact dealer
appears
in the display, there is a fault in the system .
Contact an authorized Audi dealer to have the
fa ult rectified.
0 Battery voltage
If battery power drops into the range where it
can limit the ability of the engine to start, this
the symbol (•) appears in the instrument
cluster display with the following driver mes­
sage
Low battery: Battery will be charged
while driving .
While this driver notification is displayed, yo u
have to be prepared for lim ited starting capa­
b ili ty.
Driver message appears and goes out
again
If this driver message appears after the igni­
tion is turned on or while driving and it goes
out again after a while, the battery has been
adequately recharged.
Driver message appears and does not go
out again
If th is driver notification appears after the ig­
n ition is turned on or while driv ing and does
not go out again, the battery's state of charge
i s not in the optimal range. Starting capability
is restricted . Have the battery checked at an
authorized Audi dealer or other qualified
workshop as soon as possible .
~ Check engine oil
El Add oil, max x qt (l). You may cont. driv.
When the II symbo l and driver message ap­
pear, add the amount of oil appearing in t he
display at the next opportunity ¢
page 236.
Ill Oil level! Sensor defective
If the symbol illuminates, contact your au ­
thorized Audi dea ler and have the oil sensor
in spected. Until you have this done, check the
oil level each time you refuel just to be on the
safe side
¢ page 236.
!?) Engine speed limitation
Appl ies to vehicles : wi th engine speed limitatio n
II! Do not exceed max. engine speed of
XXXX rpm
T he Ill symbol illuminates when there is an
engine contro l malfunct ion. The indicator
light~ in the instrument cluster also illumi ­
nates . The engine speed is limited to the
speed displayed in the driver information sys­
tem. Keep in mind that the engine speed w ill
not exceed the value displayed in the driver in­
formation system, for example when down ­
shifting.
Please go to an authorized Audi dealer or oth­
er qualified workshop to have the malfunct ion
repaired.
~ Diesel particulate filter clogged
App lies to vehicles: wit h diese l eng ine a nd diese l particu ­
late filte r
B Particulate filter See owner's manual
When the Ill symbo l illum inates, you can al­
ter your driving style to assist the filter se lf­
cleaning process. Drive for approximately 15
minutes with the se lector lever in the S posi­
t ion at a minimum speed of 37 mph
(60 km/
h) and an engine speed of approximately
2,000 RPM. The temperature increase that
will result from this ca n burn off the soot in
IJJ,,,

the filter . T he symbol wi ll switch off when the
cleaning is successfu l. After a succ essful
clean ing, there is no need to br ing the car to
an author iz ed deale r or qualif ied workshop
because this is par t of normal vehicle opera­
tion .
If the symbo l
II does not switch off, see
your author iz ed dealer or other qualif ied
workshop to have the prob lem corrected.
F or mo re information on the diesel particu­
l ate filter, refer to
¢ page 206.
A WARNING
Always adapt yo ur speed to the current
weather, road and traffic condit ions. You
should never disobey traffic laws in order
t o follow driv ing recommendations .
(0 Headlight range control defective
II Headlight range control d efective!
-
If the symbol II illum inates, the dynam ic
h eadlight range control is no longer working
properly . Have the system checked and re ­
pa ired at your author ized Audi dealer .
§0 Adaptive light defective
Applies to vehicles: with adaptive light
rJII Audi adaptive light: defective
When t his symbo l rJII illuminates, it means
that adaptive light is defective . Go to a n au­
thor ized Audi deal er to have the headlights o r
the cont rol uni t fo r the adapt ive lig ht re ­
pair ed.
@-Steering malfunction
Ila Steering lock: Contact dealer!
If the l!Jla symbol in the display comes on,
the re is an electron ic s teeri ng col umn loc k
mal funct ion.
D rive to you r autho rized Aud i dea le r immedi­
ately to have t he mal function cor re cted.
Dri ver information di spla y 35
A WARNING
-
Your veh icle must not be towed in the
event of a malfunction in the electronic
st eering column lock because it cannot be
steered due to the loc ked steeri ng. If it is
towed wit h the steering lo cke d, there is
the r is k of an accident.
~ Ignition lock malfunction
II! Ig nition lo ck defe ctive
If the m symbo l in the d isplay comes on,
t h ere is a ma lfunction in the e lectronic igni­
ti on loc k. P lease go to a n author ized A udi
dealer or o ther qualified workshop to have the
malfunction repaired .
g Adaptive dampers
Applies to vehicles: with Audi drive select
B Suspension: System fault!
If the B symbol in the disp lay comes on, there
is a ma lfunction in the adaptive dampe rs.
Please go to an authorized A udi dealer or ot h­
er qualified wo rkshop to have the malfunctio n
repaired.
~ Windshield wipers faulty
£-..$ 111/indshield wipers defective
When this symbol £!I ill uminates, it means
that the electronics for th e windsh ie ld wipers
are defective . Please go to an authorized A udi
dealer or qualified wo rkshop to have the
winds hield wiper system repaired .

36 Opening and closing
Opening and closing
Keys
Key set
Fig. 25 Key set
@ Master key with remote control and
integrated mechanical key
You can centrally lock and unlock your vehicle
and start the engine with the master key with remote control. A mechanical key is integrat­
ed in the master key
c::;, page 3 7.
@ Emergency key
The emergency key is not intended for con­
stant use.
It should only be used in an emer­
gency. Keep it in a safe place and do not carry
it on your key ring.
Key replacement
If you lose a key, contact your authorized Audi
dealer immediately to have the
lost key disa­
bled. Be sure to bring all your keys with you.
Number of keys
You can inquire about the number of assigned
keys to your vehicle
c::;, page 11. This allows
you to make sure you have received all of the
keys when you purchase a used vehicle. De­
pending on the vehicle equ ipment level, this
function may also be performed in the MM!* .
To do this, select:
ICARI funct ion button> Car
systems * control button > Servicing & checks
> Programmed keys .
Data in the master key
During driving, serv ice and maintenance-rele­
vant data is continuously stored on your mas ­
ter key. Your Audi serv ice adv iser can read out this data and
tell you about the work your ve­
hicle needs . This applies also to vehicles with
Convenience key *.
Personal comfort settings
If two people use one vehicle, it is recom­
mended that each person always uses "their
own" master key. When the ignition is turned
off or when the vehicle is locked, personal
convenience settings for the following sys­
tems are stored and assigned to the remote
master key.
- Climate control
- Central locking system
- Sea t memory*
- Parking system*
- Adaptive cruise control*
- Audi side assist*
-Audi drive select*
T he stored settings are automatically recalled
when you unlock the vehicle, when yo u open
the doors or when you turn on the ignit ion .
A WARNING ......... -
- Do not leave your vehicle unattended
wit h the key in the ignition lock. Entry by
unauthorized persons could endanger
you or result in theft or damage the vehi­
cle. A lways lock all doors and take the
key.
- Do not leave children unattended in the
veh icle, especially with access to vehicle
keys. Unguarded access to the keys pro­
vides children the opportunity to start
the engine and/or activate vehicle sys­
tems such as the power windows etc. Un­
supervised operation of any vehicle sys­
tem by children can result in serious in­
jury.
- Do not remove the key from the ignition
lock until the veh icle has come to a com­
plete stop. Otherwise the steering col­
umn lock could suddenly engage -caus­
ing the r isk of an accident.

@ Tips
-The operation of the remote contro l key
can be temporarily disrupted by interfer­
ence from transmitters in the vicinity of
the veh icle work ing in the same frequen­
cy range (e .g . a cell phone, radio equip ­
ment) .
- If you open the dr iver's door with the key
left in the ign ition lock, a chime will
sound . This is your reminder to remove
the key and lock the door .
- For security reasons , replacement keys
are only available from Aud i dea lers .
- For Decla rat ion of Compliance to United
States FCC and Industry Canada regula­
tions
c::;, page 296 .
Check light and battery in the master
key
Fig. 26 Remote master key
Check light in the m aster ke y
"' 0 N ,;, (0 a:,
The check light@¢ fig. 26 in the master key
prov ides informat ion about d ifferent cond i­
tions.
.. The check light comes on briefly once when
a button is pressed, and during an "inquiry"
by the conven ience key system .
.. If the check light does not come on, the bat­
tery is dead and has to be replaced. I n add i­
t ion, when the battery is dead the
I!! sym­
bol appears in the instrument cluster dis­
play as well as the message:
Ple ase c ha ng e
ke y batt ery.
M aster key batt ery repla cement
.. Pull the mechan ica l key out of the master
key
c::;, page 37. Op
enin g an d clos ing 3 7
.. Press the release button ® c::;, fig. 26 on the
battery ho lder and at the same time pull the
battery ho lder out of the master key in the
direction of the arrow.
.. Install the new battery CR 2032 with the
"+" sign facing down.
.. Push the battery holder carefully into the
master key .
.. Insta ll the mechan ical key.
@) For the sake of the environment
D ispose of dead batteries prope rly so as
not to pollute the environment.
(j) Tips
The replacement battery must be the
same specification as the origina l.
Removing the mechanical key
Fig. 27 Remote maste r key : Remov ing the mec hanic al
key
.. Press the release button @¢ fig. 27.
.. Pull the mechanical key ® out of the master
key.
Using the mechanical key, you can :
- Lock and unlock the glove compartment
c::;, page 76 .
-Lock and unlock the vehicle manually
c::;, page 41 if this should not be possible
w it h the master key .

38 Openin g and clo sing
Emergency unlocking of the ignition key
In the event of malfunc tions in the electrical
system, it may happen that you cannot re­
move the ignition key.
Fi g. 28 Ig nit io n swi tc h with igni tio n key
If you are unable to remove the ignit ion key,
for example because the vehicle battery is dis­
charg ed, proceed as follows :
• Press the release button
@ c::> fig. 28 and
pull the mechanical key ® out of the master
key .
• Lock the vehicle using the mechanical key
c::> page 41.
• Have the ele ctrical system inspected by a n
au thor ized Audi dealership .
Electronic immobilizer
The immobilizer helps to prevent unauthor­
ized use of your vehicle.
Inside th e key th ere is a compute r chip . This
chip automatically deactiv ates the elect roni c
immobili zer when you insert the key in the ig­
n ition lock. When you remove the key from
the ign ition lock, the e lectronic immob ilizer is
automatically activated once again .
@ Tips
-The vehicle cannot be started if an unau­
thorized key is used . The vehicle may not
start if another radio device such as a key
fo r another vehicle o r a tra nsponder is
l oca ted on the key ring .
- For Decla rat ion of Compliance to United
States FCC and Indus try Canada regula­
tions
c::> page 296.
Power locking system
General description
The power locking system locks or unlocks all
doors and the rear lid simultaneously .
You can lock and unlock the vehicle cen trally .
You have the following choices :
- Remote master key
c::> page 40
-Door hand les with Convenience key *
c::>page40,
- Lock cylinder at the driver 's doo r
c::> page 41, or
- Powe r locking switch inside
c::>page42.
Selective unlocking
When you lock the vehicle, the power locki ng
system will lock the doo rs and the rear l id .
When unloc king, you can set in the radio or in
t h e MMI* whethe r
only the dr iver's door or
t h e enti re veh icle should be unlocked
c::> page 3 9.
Automatic lock ing
The automatic lock ing feature locks a ll the ve­
hicle doors and the rear li d w hen you dr ive
f as ter than 9 mph (15 km/ h).
The car is unlocked again once the ign ition key
is removed . In add ition, the vehicle ca n be un­
locked if the open ing fun ct ion in the power
locki ng sy stem switch or at one of the door
levers is actua ted .
Additionally , in the event of a crash with air­
bag deployment the doo rs a re automatically
u nlocked to allow access to the vehicle.
Anti-theft alarm warning system
If the anti -theft ala rm warn ing system de ­
tects a b reak-in in to the vehicle, acoustic and
visual war ning s ignals are tr iggered .
The anti-theft warning system is activated au­
tomat ically when you lock t he vehicle . It is de ­
activated when unlocki ng usi ng the
remote
key ,
with the mechanical key , and when you
swit ch on the ignition .
IJII,