2013 VOLKSWAGEN EOS Owners Manual

Steering

Lights
up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short
distance. If the yellow warning light does not
come on again, you do not need to have the
steering system checked.
Otherwise, have the steering checked
immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service
Facility.
Vehicle battery was disconnected and
has been reconnected.
Drive a short distance at about 10–12 mph
(15–20 km/h).


Flashes Possible cause Proper response
D Electronic steering column lock
malfunction.

To help make it more difficult to steal your vehicle, you should always make sure the steering column
is locked before leaving the vehicle.
Electronic steering column lock
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the
ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an
automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is
activated only after the vehicle has been locked with the vehicle key or via the sensor in the door
handle.
Mechanical steering column lock
Vehicles without Keyless Access: The steering column is locked if the vehicle is stationary and the
vehicle key is removed from the ignition switch.

Engaging the steering column
lock
Disengaging the steering column
lock
Parking the vehicle Turn the steering wheel slightly to
take pressure off the steering
column lock.
Remove the vehicle key. Insert the vehicle key into the
ignition switch.
Turn the steering wheel slightly until
you hear the steering column lock
engage.
Hold the steering wheel in this
position and turn the ignition switch.

Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the
wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier
for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a
surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult
situations. The driver must still control the vehicle. The vehicle does not steer by itself with
this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered.
For this reason, you must leave the ignition on when going through an automatic car wash, for
example, so that the wheels will still steer.

Starting assistance systems

Sport Drive (S), or Reverse (R) and you must use the foot brake to hold the vehicle before starting to
move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the
vehicle from moving. This gives you time to take your foot off the brake and gently depress the
accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the
vehicle moving again within this time, the brakes will release and the vehicle will roll downhill.
Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped,
Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when the following conditions are all met at the same
time.

Points 1 to 3 must all be met at the same time:
Step Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S)
and the foot brake must be depressed to keep the vehicle from moving.
4. To drive off, take your foot off the brake pedal and gently depress the accelerator within
2 seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met (see 213, Hill Hold is activated
automatically when the following conditions are all met at the same time.).
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x If the transmission is in Neutral (N).
x If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the
increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the
surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that,
the brakes will be released and the vehicle can roll down the hill.

Park Distance Control

WARNING
x Opening and closing the luggage compartment lid and the CSC roof can cause serious
injuries if someone gets in the way of moving parts. The rear lid assist system is no
substitute for careful and attentive driving. It is the driver's responsibility to make sure that
nobody is in the way when opening or closing the luggage compartment lid, particularly
when putting the CSC roof up or down.
x If the opening or closing process is interrupted or the hydraulic pump overheats, the CSC
roof will automatically lower itself into a balanced position after a while (may take up to
8 minutes).
NOTICE
x Things like trailer draw bars, thin rods, fences, trees, narrow painted vertical poles, posts,
or a luggage compartment lid that is opening may not be detected by the Park Distance Control
sensors and could damage the vehicle.
x If you continue driving closer to an object that the Park Distance Control has already
detected and reported, the object may disappear from the sensor range and may no longer be
detected. This is especially true for low or high objects. The system will no longer sound
warnings about these objects. Ignoring signals from the Park Distance Control system could
result in serious damage to the vehicle.
x The sensors in the bumper can be damaged or become misaligned in low speed impacts
and parking maneuvers. Damaged or misaligned sensors cannot accurately detect or report
objects that might be within range of the PDC system.
x To help make sure that the system works properly, always keep the sensors in the bumpers
clean and free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors
directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from
the sensors.
x Noise from rough roads, cobblestones, other vehicles and the surrounding area, for
example, can prevent the Park Distance Control system from accurately detecting and
reporting people and objects that may be within range of the system sensors.
NOTICE
x Rear lid assist does not detect obstacles above the rear bumper. For this reason, always
check to make sure there is enough room behind the vehicle before opening or closing the
CSC roof.
x When the CSC roof is opening or closing, the luggage compartment lid lowers and covers
the Park Distance Control sensors. The sensors cannot detect people or things that are moving
behind the vehicle within range of the luggage compartment lid or that were not there before
the lid began to descend.
x Rear lid assist only checks the area behind the vehicle for obstacles at the start of CSC roof
operation, when the roof is still completely closed or open. If roof operation is interrupted, the
area behind the vehicle will not be checked a second time when roof operation starts again.
x You can damage the vehicle if rear lid assist detects an obstacle and stops CSC roof
operation, and you continue to operate the switch to open or close the roof.
Volkswagen recommends practicing with the Park Distance Control system in a location or
parking space with no traffic in order to become familiar with the system and how it works.

Park Distance Control (PDC) with rear lid assist

Fig. 130 In the center console: Button to turn Park Distance Control on and off.

Fig. 131 Park Distance Control sensors.