2013 TOYOTA VERSO S Owners Manual

5
425
5-1. Essential information
When trouble arises
VERSO-S_EE
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional before towing.
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.

426 5-1. Essential information
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Emergency towing
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet(s).
This should only be attempted
on hard surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
For vehicles with a Multidrive,
only the front towing eyelet may
be used.

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427 5-1. Essential information
When trouble arises
VERSO-S_EE
Installing towing eyelet
Press and hold the left side of
the eyelet cover while removing
the cover with a flathead screw-
driver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

428 5-1. Essential information
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Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truck
From the front
Release the parking brake.

5
429 5-1. Essential information
When trouble arises
VERSO-S_EEFrom the rear
Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Except vehicles with a Multidrive:
We recommend using a towing
dolly under the front wheels.
Vehicles without a smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ON” position (vehi-
cles with a multi-mode manual
transmission) or the “ACC” posi-
tion (vehicles with a manual
transmission) and shift the shift
lever to N.
Vehicles with a smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to IGNITION ON
mode (vehicles with a multi-mode
manual transmission) or ACCES-
SORY mode (vehicles with a
manual transmission) and shift
the shift lever to N.

430 5-1. Essential information
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Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart entry & start system: Turn the engine
switch to the “ACC” (engine off) or “ON” (engine running) position.
Vehicles with a smart entry & start system: Turn the “ENGINE
START STOP” switch to ACCESSORY (engine off) or IGNITION
ON (engine running) mode.
Emergency towing eyelet location
The emergency towing eyelet is in the tool tray (vehicles with a spare tire) or
the tool box (vehicles with an emergency tire puncture repair kit).
(P. 448, 461)
STEP1
STEP2
STEP3

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431 5-1. Essential information
When trouble arises
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CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Vehicles with a smart entry & start system: Do not turn the “ENGINE
START STOP” switch off.
Doing so will lock the steering wheel and prevent operation, possibly caus-
ing an accident and resulting in death or serious injury.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

432 5-1. Essential information
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NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck, or
lift up front or rear of the vehicle by using a wheel-lift type truck.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (vehicles with a Multidrive)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (except vehicles with a Multidrive)
Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the “ENGINE START STOP” switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent causing serious damage to the transmission in emergency
towing
Vehicles with a Multidrive, never tow a vehicle from the rear with four wheels
on the ground. This may cause serious damage to the transmission.