2013 MERCEDES-BENZ R-CLASS FAMILY TOURER Owners Manual

Cleaning the trailer tow hitch
H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Do no tclean the ball coupling with a
power washer. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. :
Ball coupling
; Locking balls
= Guide pin
? Guide faces
A Release lever
B Cover cap
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust, e.g. with a wire brush.
X Remove dirt with a clean ,lint-free cloth or
a brush.
X Lightly oil or grease positions :toB and
the ball coupling recess of the vehicle after
cleaning.
X Treat the lock under protective cap Bwith
an acid-free and resin-free oil.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim .This maintains the high-quality
look of the surfaces. 294
CareMaintenance and care

X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth,e .g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the covers dow
nwith a dry cloth. Make sure
that the leathe rdoes not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
DINAMICA covers. If used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfor tof
the covers is retained ove rtime.
Cleaning the seat belts G
WARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing the mindirectsunlight.
X Use clean, lukewarm wate rand soap
solution. Care
295Maintenance and care Z

Cleaning the headliner and carpets
X
Headliner: if it is very dirty, use a sof tbrush
or dry shampoo.
X Carpets: use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz. 296
CareMaintenance and care

Useful information
............................298
Where will I find...? ...........................298
Flat tire .............................................. 299
Battery( vehicle)................................ 301
Jump-starting .................................... 304
Towing and tow-starting ..................306
Fuses .................................................. 308 297Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Where will I find...?
First-aid kit
Example: vehicles with BlueTEC
The first-aid kit can be found under the cargo
compartment floor in the vehicle tool kit
stowage tray. Depending on the vehicle's
equipment, the location of the first-aid kit
may differ slightly from that shown in the
example illustration.
X
Open the tailgate.
X Lift the cargo compartment floor up
(Y page 298).
X Remove first-aid kit :.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
i
Apart from certain country-specific
variations, vehicles are not equipped with
a tire-change tool kit. Some tools for
changing a wheel are specific to the
vehicle. For more information on which
tools are required to perfor mawheel
change on your vehicle, consult a qualified
specialist workshop.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Lug wrench
R Ratchet wrench
R Alignment bolt
Lifting up the cargo compartment floor X
Press release handle ;in the direction of
the arrow.
X Lift cargo compartment floor :up by
release handle ;.298
Where will I find...?Breakdown assistance

X
Fold ou thook =on the underside of the
cargo compartment floor. X
Attach hook =to the cargo
compartment's upper seal ?.
Vehicles with aTIREFIT kit :
Lug wrench
; Towing eye
= Alignmen tbolt
? Jack
A Folding wheel chock B
Fuse allocation chart
C Ratchet wrench
X Lift the cargo compartment floor up
(Y page 298).
Vehicles with acollapsible spare wheel :
Lug wrench
; Tire inflatio ncompressor
= Instructions on the installation position of
the vehicle tool kit holder
? Fuse allocation chart
A Alignmen tbolt
B Folding wheel chock
C Towing eye
D Wheel bolts
E Stowage well
F Ratchet wrench
G Jack
X Lift the cargo compartment floor up
(Y page 298). Flat tire
Preparing the vehicle
Information on changing/mounting a wheel
(Y page 334).
Vehicle preparation is not necessary on
vehicles with MOExtended tires. Flat tire
299Breakdown assistance

Your vehicle may be equipped with:
R
MOExtended tires (tires with run-flat
characteristics) (Y page 300)
R an emergency spare wheel(Y page 342)
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the parking brake firmly.
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to position
P.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 183).
X Switch off the engine.
X Vehicles withou tKEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 149).
X All occupants must get out of the vehicle.
Make sure that they are note ndangered as
they do so.
X Make sure tha tno one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
i Only operate the tire inflation compressor
using the socket in the footwell of the
second row of seats (Y page 270), even if
the ignition is turned off.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
MOExtended tires (tires with run-flat
properties)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden, and approximately
18 miles (30 km) when the vehicle is fully
laden. 300
Flat tireBreakdown assistance

In addition to the vehicle load, the driving
distance possible depends upon:
R
Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When changing or replacing one or all of
the tires, note the label "MOExtended".
Take note also of the size specified for the
vehicle.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip yourv ehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a
qualified specialist workshop. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). R
If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Comply with safety precautions and take
protective measures when handling batteries. Risk of explosion
Fire, open flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Operator's
Manual. Battery (vehicle)
301Breakdown assistance Z