2013 MERCEDES-BENZ R-CLASS FAMILY TOURER Owners Manual

You can restrict or derestrict the shift range
by using the steering wheel paddle shifters.
Automatic drive program
Drive program Eis characterized by the
following:
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
drive natl ower engine speeds and the
wheels being less likely to spin
Drive program Sis characterized by the
following:
R sporty engine settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points Shift ranges
Introduction When the automatic transmission is in
position
D, it is possible to restrict or
derestric tthe shift range (Y page 158).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear. Shift range =
You can use the engine's braking
effect.
5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
X
Pull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
Derestricting the shift range X
Pull the right-hand steering wheel paddle
shifter.
The shift range is derestricted. 158
Automatic transmissionDriving and parking

Clearing the shif
trange restriction X
Pull and hold the right-hand steering wheel
paddle shifte runtil Dis shown agai ninthe
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Automatic transmission
159Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will
otherwise automatically intervene. The test
must last a maximum of 10 seconds. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
The vehicle has permanent 4-wheel drive
(4MATIC). Power is always transmitted to
both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel 160
RefuelingDriving and parking

pump nozzle, which could cause personal
injury.
G
WARNING
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 351). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Fuel type to be used
? Tire pressure table
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
nex tto the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;. Refueling
161Driving and parking Z

X
Completely insert the fille rneck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler necka nd turn
clockwise until it engages audibly.
X Close the fuel fille rflap.
i If you drive with the fuel filler cap open,
the reserve fuel warning lamp flashes .In
addition, the !Check Engine warning
lamp (US Aonly) or ;(Canada only) may
light up .Amessage appears in the
multifunction display (Y page 227).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 245).
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing. Fuel filler flap emergency release
X Open the tailgate. X
Open the right-hand side trim panel
(Y page 129).
X Pull emergency release :in the direction
of the arrow.
The fuel filler flap is unlocked.
X Open the fuel filler flap. 162
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the SmartKey to position 0in the ignition lock immediately
and remove it (Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key (Y page 78).
X Open the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 162). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Refueling
163Driving and parking Z

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaus
tgas
aftertreatment must be operated with the
reducing agen tDEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almos tused up,
the Check Additive See Operator's Manual message is shown in the
multifunction display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not added, it will then not be possible to
restart the engine. Refill the DEF tank with
approximately 1gal(3.8 l)of DEForh ave the
DE Ftank refilled at a qualified specialist
workshop.
Use the special DE Frefill bottle when filling
between maintenance intervals. Contact a
qualified specialist workshop with any
questions or, if necessary, contact Roadside
Assistance (Y page 22).
If the outside temperature is lower than
12 ‡ (Ò11) †, damage may occur when
adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEFh as
become fluid again .Itwill the nbe possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatmen tand DEF is available at any
authorized Mercedes-Benz Center. Important notes on topping up G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
see km edical help.
R Clean affected skin immediately with plenty
of water.
R If DEFw as swallowed, rinse mouth
immediately with plenty of wate rand drink
plenty of water. Consult a physician. G
WARNING
If you open the DEF tank cap, small amounts
of ammonia vapor may be released .This
depends in particular upon the age of the DEF.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Fill the DEF tank only in well-
ventilated areas.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF 164
RefuelingDriving and parking

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo
compartment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 298). X
Remove lug wrench ;and ratchet wrench
=, if present.
X Turn DEF cap :counter-clockwise and
remove it. X
Turn DEF filler cap ?counter-clockwise
and open it.
Filler cap ?is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle A.
X Position DEF refill bottle Aas show non
the filler neck and screw it on hand-tight.
X Press DEF refill bottle Adownwards.
The DEF tank is filled .This may take up to
one minute.
i To add between service intervals, fill the
DEF tank with approximately 1gal (3. 8l) of
DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2DEF refill bottles. Then
have the DEF supply checked at a qualified
specialis tworkshop and completely refilled
if necessary.
X Release DEFr efill bottleA.
When DEFr efill bottleAis no longer
pressed down, filling stops. DEFr efill bottle
A can be removed when it has been only
partially emptied.
X Turn DEFr efill bottle Acounter-clockwise
and remove it.
X Place DEFf iller cap?on the filler necka nd
turn it clockwise. Refueling
165Driving and parking Z