2013 MERCEDES-BENZ CLA-CLASS door lock

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the key.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 302).
or
XJump-start the vehicle ( Y page 306).
or
XConsult a qualified specialist workshop.The engine cannot be
started using the key.The steering lock is mechanically blocked.XRemove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions.Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R shift the manual transmission into neutral.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children or animals unattended in the vehicle.
Always keep the key out of reach of children.
GWARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there
is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Stow luggage or loads preferably in the boot.
Observe the loading guidelines
( Y page 268).
United Kingdom only:
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
then the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
Doors81Opening and closingZProCarManuals.com

tivate the double lock function by deactivat-
ing the interior motion sensor ( Y page 72).
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks ( Y page 63). The anti-
theft alarm system is triggered if the door is
opened from the inside. Switch off the alarm
( Y page 71).
Unlocking and opening the doors
from the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again.
! The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with
the key, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm ( Y page 71).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks ( Y page 63).
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. You can deactivate the double lock
function by deactivating the interior motion
sensor ( Y page 72). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. You can open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y page 63). The anti-theft alarm system is
triggered if the door is opened from the
inside. Switch off the alarm ( Y page 71).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example.
XTo unlock: press button :.XTo lock: press button ;.
If all the doors and the boot lid are closed,
the vehicle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key.
82DoorsOpening and closing
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For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with
the key, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm ( Y page 71).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks ( Y page 63).
If the vehicle has been locked using the lock-
ing button for the central locking, or has been
locked automatically, and a door is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. You can deactivate the double lock
function by deactivating the interior motion
sensor ( Y page 72). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. You can open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y page 63). The anti-theft alarm system is
triggered if the door is opened from the
inside. Switch off the alarm ( Y page 71).
If the vehicle has been locked using the lock-
ing button for the central locking, or has been
locked automatically, and a door is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlockedAutomatic locking featureXTo deactivate: press and hold button :
for about five seconds until a tone sounds.XTo activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y page 223).
Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
( Y page 71).
Doors83Opening and closingZProCarManuals.com

XTake the emergency key element out of the
key ( Y page 77).XInsert the emergency key element into the
lock of the driver's door as far as it will go.XTurn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
XTurn the emergency key element back and
remove it.XInsert the emergency key element into the
key.
Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
XOpen the driver's door.XClose the front-passenger door, the rear
doors and the boot lid.XPress the locking button ( Y page 82).XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Y page 82).XClose the driver's door.XTake the emergency key element out of the
key ( Y page 77).XInsert the emergency key element into the
lock of the driver's door as far as it will go.XTurn the emergency key element clockwise
as far as it will go to position 1.
i
On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
XTurn the emergency key element back and
remove it.XMake sure that the doors and the boot lid
are locked.XInsert the emergency key element into the
key.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed.
Boot
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open.
GWARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there
is a risk of serious or even fatal injuries. Never
84BootOpening and closing
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Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. The automatic reversing fea-
ture is however only an aid and is no substi-
tute for your attention when closing a side
window.GWARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence.
:Front left;Front right=Rear right?Rear left
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 63).
XTurn the key to position 1 or 2 in the ignition
lock.XTo open: press the corresponding switch.XTo open fully: press the corresponding
switch beyond the point of resistance.
Automatic closing is started.XTo close: pull the corresponding switch.XTo close fully: pull the corresponding
switch beyond the pressure point. Auto-
matic closing is started.XTo interrupt the automatic opening/
closing: press/pull the corresponding
switch again.
i If you press the switch beyond the point
of resistance, an automatic opening/clos-
ing process is started in the corresponding
direction. You can stop automatic opera-
tion by pressing again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened.
Side windows87Opening and closingZProCarManuals.com

Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblinds
i The convenience opening feature can
only be operated using the key. The key
must be close to the driver's door handle.XPoint the tip of the key at the driver's door
handle.XPress and hold the % button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblinds of the panorama slid-
ing sunroof are closed, the roller sunblinds
are opened first.XPress and hold the % button again until
the panorama sliding sunroof is in the
desired position.XTo interrupt convenience opening:
release the % button.
Convenience closing feature
GWARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts
of the body are in the closing area.
When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof,
you can then close the roller sunblinds.
i The key must be close to the driver's door
handle.XPoint the tip of the key at the driver's door
handle.XPress and hold the & button until the
side windows and the panorama sliding
sunroof are fully closed.XMake sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof:
XPress and hold the & button again until
the roller sunblinds of the panorama sliding
sunroof close.XTo interrupt convenience closing:
release the & button.
Resetting the side windows
You must reset each side window if:
R the side window opens again slightly after
being closed fully.
R the side window can no longer be fully
opened or closed.
XClose all doors.XTurn the key to position 1 or 2 in the ignition
lock.XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y page 87).XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed ( Y page 87).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.88Side windowsOpening and closing
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pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the sliding sunroof during the closing
process, the sliding sunroof opens again
automatically. The automatic reversing fea-
ture is however only an aid and is no substi-
tute for your attention when closing the slid-
ing roof.
GWARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing function cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
Overhead control panel
:To raise;To open=To close/lowerXTurn the key to position 1 or 2 in the ignition
lock.XPress or pull the 3 switch in the corre-
sponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing again.
i After opening the sliding sunroof, the
roller sunblind closes slightly automati-
cally. This reduces drafts in the vehicle inte-
rior.
i If the sliding sunroof is raised at the rear,
it lowers slightly automatically at higher
speeds. The noise level in the vehicle inte-
rior is reduced as a result.
At low speeds it raises again automatically.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the key. This function remains
active for five minutes or until you open a
front door.
i The sliding sunroof cannot be opened if a
roof carrier is fitted. In order to allow ven-
90Panorama sliding sunroofOpening and closing
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iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 47 km/h, you
can no longer fold in the exterior mirrors.
Setting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer ( Y page 225).
XTurn the key to position 1 in the ignition
lock ( Y page 145).XBriefly press button :.
Folding the exterior mirrors in/out
automatically
If the "Fold in mirrors when locking" function
is activated in the on-board computer
( Y page 225):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows.
XVehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.XVehicles with electrically folding exte-
rior mirrors: press and hold mirror-foldingbutton (Y page 101) until you hear a click
and then the mirror engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 101).
Automatic anti-dazzle mirrors
The "Automatic anti-dazzle mirrors" function
is only available if the vehicle is equipped with
the "Mirror package".
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
dazzle mode if:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror
The mirrors do not go into anti-dazzle mode if
reverse gear is engaged or if the interior light-
ing is switched on.
Parking position of the exterior mirror
on the front-passenger side
General notes
The "Parking position for the exterior mirror
on the front-passenger side" function is only
available if the vehicle is equipped with the
"Memory package".
Setting and storing the parking position
Using reverse gear
You can set the front-passenger side exterior
mirror so that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
102MirrorsSeats, steering wheel and mirrors
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