2013 Lexus IS300h Owner's Manual

4998-1. Essential information
8
When trouble arises
IS300h_EE(OM53B95E)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed
as much as possible.
To stop the hybrid system, press
and hold the power switch for 2
consecutive seconds or more, or
press it briefly 3 times or more in
succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehi-
cle in the normal way, stop the vehicle using the following procedure:
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2
3
4
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Press and hold for 2 seconds or
more or press briefly 3 times or
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CAUTION
If the hybrid system has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the brake
pedal harder to depress and the steering wheel heavier to turn. Decelerate as
much as possible before turning off the hybrid system.
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500
IS300h_EE(OM53B95E)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing eyelet. This should only be
attempted on hard surfaced roads for
short distances at under 30 km/h (18
mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in good
condition.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
Before towing
Emergency towing

5018-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
Take out the towing eyelet. (P. 460)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the
vehicle body as shown in the illus-
tration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Installing towing eyelet
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2
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5028-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.Turn the power switch to ACCES-
SORY mode so that the steering
wheel is unlocked.

5038-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
If your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie downs
or the vehicle may be damaged.
Using a flat bed truck

5048-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Turn the power switch to ACCESSORY (hybrid system off) or ON (hybrid
system operating) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When transporting the vehicle
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress
on the emergency towing eyelets and the cables or chains. Always be cautious
of the surroundings and other vehicles while towing.
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
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Be sure to transport the vehicle with the
rear wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the rear wheels contacting the
ground, the drivetrain and related parts
may be damaged or the electric motor
(traction motor) may generate electricity. If
the motor generates electricity, depending
on the state of the damage or malfunction,
fi d t h t i it

5058-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53B95E)
NOTICE
To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the front with the rear wheels on the ground.
To prevent damage to the vehicle when towing using a wheel-lift type truck
Do not tow the vehicle from the rear with the power switch off. The steering
lock mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance,
the vehicle could be damaged while being towed from the rear.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle
Do not use the rear tie down hooks when your vehicle is towed.

5068-2. Steps to take in an emergency
IS300h_EE(OM53B95E)
Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge needle continually points higher
than normal.
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the hybrid system
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost touches the
floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Lexus dealer or
repairer, or another duly qualified and equipped professional as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms