Insert the ends of the cargo shade into the
mounting features located behind the rear
seat on the rear trim panels to install the
shade.
To operate the shade:
1. Pull the rear edge of the cargo shaderearward.
2. Secure both ends of the support rod into the retention slots located on the
rear quarter trim panels.
ROOF RACKS AND LOAD
CARRIERS
WARNING
When loading the roof rail crossbars,
it is recommended to evenly
distribute the load, as well as
maintain a low center of gravity. Loaded
vehicles, with higher centers of gravity, may
handle differently than unloaded vehicles.
Extra precautions, such as slower speeds
and increased stopping distance, should
be taken when driving a heavily loaded
vehicle.
The maximum recommended load, evenly
distributed on the crossbars, is:
• 100 pounds (45 kilograms) for vehicles
without a moonroof
• 45 pounds (20 kilograms) for vehicles
with a moonroof.
Note: Loads should never be placed directly
on the roof panel. The roof panel is not
designed to directly carry a load.
For proper function of the roof rack system,
loads must be placed directly on crossbars
affixed to the roof rack side rails. Your
vehicle may be equipped with
factory-installed crossbars. Ford Genuine
Accessory crossbars, designed specifically
for your vehicle, are also recommended for
use with your roof rack system.
Make sure that the load is securely
fastened. Check the tightness of the load
before driving and at each fuel stop.
Adjusting the Crossbar (If Equipped)
Note: Wind noise can be minimized by
either removing or repositioning the crossbar
when not is use. Position the front crossbar
in the rearward position to minimize wind
noise. The front crossbar can be adjusted
or removed using the steps below. The rear
crossbar fasteners can be removed by
unscrewing the assembly.
178
Load Carrying
E142447
E142448
1.Remove the crossbar thumbwheels at
both sides of the front crossbar by
turning them counterclockwise.
Note: A small screwdriver or similar tool
can be used to loosen the thumbwheel.
Apply to the fastener head on the top of the
thumbwheel or insert the shaft between the
two paddles of the thumbwheel and rotate
it loose.
2. Remove the crossbar by sliding the ends off of the shoulder bolts in the
side rails.
3. Move the crossbar to the new side rail position and slide the crossbar onto
the shoulder bolt at that position.
4. Replace and tighten the thumbwheels
at both sides of the crossbar by turning
them clockwise until tight. A small
screwdriver or similar tool can be used
to tighten if necessary.
Make sure to check that the thumbwheels
are tight each time load is added or
removed from the roof rack, and
periodically while traveling. Make sure that
the load is secure before traveling. LOAD LIMIT
Vehicle loading - with and without
a trailer
This section will guide you in the proper
loading of your vehicle, trailer or both, to
keep your loaded vehicle weight within its
design rating capability, with or without a
trailer. Properly loading your vehicle will
provide maximum return of vehicle design
performance. Before loading your vehicle,
familiarize yourself with the following
terms for determining your vehicle
’s weight
ratings, with or without a trailer, from the
vehicle ’s Tire Label or Safety Compliance
Certification Label:
Base Curb Weight - is the weight of the
vehicle including a full tank of fuel and all
standard equipment. It does not include
passengers, cargo, or optional equipment.
Vehicle Curb Weight - is the weight of
your new vehicle when you picked it up
from your authorized dealer plus any
aftermarket equipment.
179
Load Carrying
E142513
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
203
Customer Assistance
Protected Components
Fuse Amp Rating
Fuse/Relay Number
Radio, Navigation DVD player, Touch
screen, Hazard light switch, Door lock
switch
15A
79
Moonroof supply
20A
80
Radio frequency receiver
5A
81
Windshield washer relay
20A
82
Central locking
20A
83
Drive door unlock supply, Double lock
20A
84
Electronic 15 feed
7.5A
85
Air bag module, Occupant classification
system, Passenger air bag deactivation
indicator
10A
86
Not used
-
87
Not used
-
88
Not used
-
89
Luggage Compartment Fuse Panel
The fuse panel is located in the luggage
compartment behind the passenger's side
wheel well. Remove the fuse panel cover
to gain access to the fuses.
The fuses are coded as follows:
214
Fuses
E129927
Protected Components
Fuse Amp Rating
Fuse/Relay Number
Not used
-
F27
Not used
-
F28
Blind spot detection system, Rear view
camera with park assist
5A
F29
Parking aid module
5A
F30
Not used
-
F31
DC/AC power converter
5A
F32
Not used
-
F33
Driver seat heater
20A
F34
Passenger seat heater
20A
F35
Not used
-
F36
Moonroof
5A
F37
Not used
-
F38
Not used
-
F39
Not used
-
F40
Not used
-
F41
Not used
-
F42
Not used
-
F43
Not used
-
F44
Not used
-
F45
Not used
-
F46
Rear 15 relay
Power relay
R1
Not used
-
R2
Not used
-
R3
Not used
-
R4
Not used
-
R5
Not used
-
R6
216
Fuses
•Wash the vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail
Wash.
• Use Motorcraft® Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces for a
period of time exceeding that which is
recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft®
Detail Wash.
• If tar or grease spots are present, use
Motorcraft® Bug and Tar Remover.
REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle ’s color. Take your
color code (printed on a sticker in the
driver ’s door jamb) to your authorized
dealer to ensure you get the correct color. •
Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
WAXING
• Wash the vehicle first.
• Use a quality wax that does not contain
abrasives.
• Do not allow paint sealant to come in
contact with any non-body (low-gloss
black) colored trim, such as grained
door handles, roof racks, bumpers, side
moldings, mirror housings or the
windshield cowl area. The paint sealant
will “gray ” or stain the parts over time.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft® Engine Shampoo
and Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft® Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
237
Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact your dealer or visit our online store
at: Accessories.Ford.com (U.S. only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada dealer. Ford Motor Company
will repair or replace any properly
dealer-installed Ford Custom Accessories
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories. The
accessories will be warranted for
whichever provides you the greatest
benefit:
•12 months or 12,000 miles (20,000
km) (whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your dealer for details and a copy
of the warranty.
Exterior style
• Asterisk hood deflectors
• Side window deflectors
• Splash guards
• Custom graphics*
Interior style
• Floor mats
Lifestyle
• Ash cup / smoker's packages
• Soft cargo organizers
• Cargo net*
• Roof racks and carriers*
Peace of mind
• Keyless entry keypad
• Remote start •
Vehicle security systems
• Wheel locks
• Bumper mounted parking assist
system*
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your Ford dealer for
details regarding the manufacturer's
limited warranty and a copy of the FLA
product limited warranty offered by the
accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms - that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with FCC or CRTC
regulations and should be installed
only by a qualified service technician.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
274
Accessories
Information Messages..................................87Airbag........................................................................\
87
Alarm........................................................................\
88
Battery and Charging System......................... 88
Blind Spot Information and Cross Traffic Alert System..................................................... 88
Doors........................................................................\
89
Engine...................................................................... 90
Hill Start Assist..................................................... 90
Keyless Vehicle..................................................... 90
Lighting..................................................................... 91
Maintenance.......................................................... 92
Message indicator................................................ 87
MyKey....................................................................... 92
Park Aid.................................................................... 93
Park Brake............................................................... 93
Power Steering...................................................... 94
Starting System ................................................... 94
Tire Pressure Monitoring System................... 96
Traction Control................................................... 96
Transmission and Four-Wheel Drive............94
Installing Child Seats.....................................19 Using LAP AND SHOULDER BELTS...............19
Using Lower Anchors AND Tethers FOR
CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster.........................................79
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps................71
Interior Lamps..................................................72 Front Interior Lamp.............................................. 72
Rear Interior Lamp................................................ 73
Interior Mirror....................................................76 Auto-Dimming Mirror.......................................... 76
Introduction.........................................................7
J
Jump-Starting the Vehicle........................198 Connecting the Jumper Cables..................... 199
Jump Starting...................................................... 199
Preparing Your Vehicle..................................... 198
Removing the Jumper Cables........................ 199K
Keyless Entry...................................................60
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 60
Keyless Starting.............................................135 Fast Restart........................................................... 137
Stopping the Engine When Your Vehicle is Moving................................................................ 137
Stopping the Engine When Your Vehicle is Stationary......................................................... 136
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
Knee Airbag.......................................................37
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carriers See: Roof Racks and Load Carriers..............178
Load Carrying..................................................177
Load Limit........................................................179 Vehicle loading - with and without a
trailer................................................................... 179
Locking and Unlocking.................................54 Activating Intelligent Access ........................... 55
Autolock and Autounlock ................................ 56
Battery Saver......................................................... 56
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 55
Locks...................................................................54
Luggage Covers..............................................177
M
Maintenance...................................................217 General Information........................................... 217
Manual Climate Control..............................113
Manual Liftgate...............................................57
417
Index