Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Lighting control
Low tire pressure warning
Maintain correct fluid level
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Stability control
8
Introduction
E91392
E139213
Information (If Equipped)
It will illuminate when a new
message is stored in the
information display. It will be red
or amber in color depending on the severity
of the message and will remain on until the
cause of the message has been rectified.
See Information Messages (page 87).
Low Fuel Level
It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning
It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Parking Lamps
It will illuminate when you switch
the parking lamps on. Service Engine Soon
If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 143).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See Emission Control
System (page 143).
82
Instrument Cluster
Tire Pressure Monitoring System
Action
Message
Indicator
Message
Displays when one or more tires on your vehiclehave low tire pressure. See Tire Pressure Monitoring System (page 257).
Amber
Low Tire Pressure
Displays when the tire pressure monitoring
system is malfunctioning. If the warning stays on or continues to come on, contact your
authorized dealer. See Tire Pressure Monit- oring System (page 257).
Amber
Tire Pressure Monitor
Fault
Displayed when a tire pressure sensor is
malfunctioning, or your spare tire is in use. For
more information on how the system operates
under these conditions, see See Tire Pressure
Monitoring System (page 257). If the warning
stays on or continues to come on, contact your authorized dealer as soon as possible.
Amber
Tire Pressure Sensor
Fault
Traction Control
Action
Message
Indicator
Message
Displays when the traction control system hasbeen switched off. See Using Traction Control (page 158).
-
Traction control off
96
Information Displays
for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there will be a change in the
way the vehicle responds to a
maneuver (steering, acceleration or
braking). Again, avoid these abrupt
inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Do not drive your 4WD vehicle in deep sand
for an extended period of time. This will
cause the 4WD system to overheat. The
instrument cluster will display the message
4WD temporarily disabled. To resume
normal 4WD operation, turn off the vehicle
and allow the 4WD system to cool down
for a minimum of 15 minutes. After the
system has cooled down, normal 4WD
function will return and the instrument
cluster will briefly display 4WD restored.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation
will maximize the engine and transmission
cooling capability. Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even 4WD vehicles can lose traction
in slick mud. If the vehicle does slide, steer
in the direction of the slide until you regain
control of the vehicle.
153
Four-Wheel Drive (If Equipped)
E142667
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. There are also some things you may not
want to do because they may reduce your
fuel economy:
•
Sudden accelerations or hard
accelerations.
• Rev the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kg] of weight
carried).
• Add particular accessories to your
vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Drive with the wheels out of alignment.
DRIVING THROUGH WATER
Note: Driving through deep water above
the recommended levels can cause vehicle
damage.
Note: Once through the water, always dry
the brakes by moving your vehicle slowly
while applying light pressure on the brake
pedal. Wet brakes do not stop the vehicle
as quickly as dry brakes.
194
Driving Hints
Body
•Wash vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housing and
underside of front fenders.
• Periodically wash vehicles stored in
exposed locations.
• Touch-up raw or primed metal to
prevent rust
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when the vehicle is washed.
• Lubricate all hood, door and trunk lid
hinges, and latches with a light grade
oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• The engine oil and filter should be
changed prior to storage, as used
engine oil contain contaminates that
may cause engine damage.
• Start the engine every 15 days. Run at
fast idle until it reaches normal
operating temperature
• With your foot on the brake, shift
through all the gears while the engine
is running.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle. Note:
During extended periods of vehicle
storage (30 days or more), fuel may
deteriorate due to oxidation. Add a quality
gas stabilizer product to the vehicle fuel
system whenever actual or expected
storage periods exceed 30 days. Follow the
instructions on the additive label. The
vehicle should then be operated at idle
speed to circulate the additive throughout
the fuel system.
Cooling system
• Protect against freezing temperatures.
• When removing vehicle from storage,
check coolant fluid level. Confirm there
are no cooling system leaks, and fluid
is at the recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, it
may be advisable to disconnect the
battery cables to ensure battery charge
is maintained for quick starting.
Note: If battery cables are disconnected, it
will be necessary to reset memory features.
Brakes
• Make sure brakes and parking brake
are fully released.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 feet (8
meters) every 15 days to lubricate
working parts and prevent corrosion.
241
Vehicle Care
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
•Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage (mice/squirrel nests).
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive the
vehicle 15 feet (4.5 meters) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If the battery was removed, clean the
battery cable ends and inspect.
Contact your authorized dealer if you have
any concerns or issues.
242
Vehicle Care