ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•24-hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law shall deliver up
to 2.0 gallons (7.5L) of gasoline or 5.0
gallons (18.9L) of diesel fuel to a
disabled vehicle. Fuel delivery service
is limited to two no-charge occurrences
within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56 km)
from the disablement location, the
member shall be responsible for any
mileage costs in excess of 35 miles (56
km). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56 km). To obtain reimbursement
information, U.S. Ford vehicle customers
call 1-800-241-3673. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada, the
card is found in the Warranty Guide in the
glove box.
Canadian Roadside coverage and benefits
may differ from the U.S. coverage. Please
refer to your Warranty Guide or visit our
website at www.ford.ca for information on
Canadian services and benefits.
197
Roadside Emergencies
FUSE SPECIFICATION CHART
Pre-Fuse Box
Your vehicle is equipped with a pre-fuse
box located in the engine compartment
attached to the positive battery post. This
box contains several high current fuses. If
replacement of these high current fuses is
required, see your authorized dealer.
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
WARNINGS
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.
The power distribution box is located in
the engine compartment. It has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
If the battery has been disconnected and
reconnected, some features will need to
be reset. See Changing the Vehicle
Battery (page 226).
Lift the release lever at the rear of the cover
to remove it. The high-current fuses are coded as
follows:
208
Fuses
E129925
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
When the battery is disconnected or a new
battery installed, the automatic
transmission must relearn its adaptive
strategy. As a result of this, the
transmission may shift firmly when first
driven. This operation is considered normal
and will fully update transmission
operation to its optimum shift feel.
If the battery has been disconnected or a
new battery has been installed, the clock
and the preset radio stations must be reset
once the battery is reconnected.
Note:Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth. CHANGING THE WIPER
BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades.
1. Pull the wiper blade and arm away
from the glass.
2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
To change the rear blades, do the
following:
227
Maintenance
E142463
E129990
1
1 2
SERVICE PLANS (U.S. only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle
Components
There are four, new-vehicle Extended
Service Plans with different levels of
coverage. Ask your dealer for details.
1. PremiumCare - Our mostcomprehensive coverage. With over
500 covered components, this plan is
so complete that we generally only
discuss what’ s not covered!
2. ExtraCare - Covers 113 components, and includes many high-tech items.
3. BaseCare - Covers 84 components.
4. PowertrainCare - Covers 29 critical components.
Ford Extended Service Plan is honored by
all Ford and Lincoln Dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
• Reliable, quality service anywhere you
go.
• Factory-trained technicians.
• Ford Authorized Parts used with every
covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper-to-Bumper
warranty repairs, or manufacturer ’s recalls. Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you’re ready
to sell your car, prospective buyers may
feel better about taking a risk on your used
vehicle. Ford Extended Service Plan may
add resale value!
Plus, exclusive 24/7 roadside assistance,
including:
•
Towing, flat-tire change and battery
jump starts.
• Out-of-fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Ford Extended Service Plan Can
Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan Service
Contract. With a Ford Extend Service Plan,
you minimize your risk for unexpected
repair bills and rising repair costs.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers
items that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of items that require periodic
attention for normal wear:
• Wiper blades
• Spark plugs (except California)
• Clutch disc
276
Ford Extended Service Plan (ESP)
Power Door LocksSee: Locking and Unlocking............................. 54
Power Liftgate..................................................57 Obstacle Detection............................................. 59
Opening and Closing the Liftgate..................58
Setting the Liftgate Open Height................... 59
Power Seats....................................................124 Power Lumbar...................................................... 125
Power Steering Fluid Check.....................225
Power Windows..............................................74 Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 74
R
Rear Seat Armrest.........................................127
Rear Seats.......................................................126 Folding the Seatback........................................ 126
Recline Adjustment........................................... 126
Unfolding the Seatback................................... 126
Rear Under Floor Storage...........................177 Adjustable Load Floor........................................ 177
Cargo Management System........................... 177
Passenger Compartment Floor...................... 177
Rear View Camera........................................167 Using the Rear View Camera System.........167
Rear View Camera See: Rear View Camera.................................... 167
Rear Window Wiper and Washers..........69 Rear Window Washer......................................... 69
Rear Window Wiper............................................ 69
Recommended Towing Weights............188
Refueling..........................................................142 Easy Fuel® No Cap Fuel System..................143
Remote Control..............................................44 Car Finder................................................................ 46
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start ......................................................... 47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start...................................................119 Automatic Settings............................................ 120
Heated and Cooled Devices........................... 120
Last Settings........................................................ 120Removing a Headlamp...............................231
Repairing Minor Paint Damage...............237
Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only)..............................................................205
Roadside Assistance...................................197 Vehicles Sold In Canada : Getting Roadside
Assistance........................................................ 197
Vehicles Sold In Canada : Using Roadside Assistance........................................................ 197
Vehicles Sold In The U.S.: Getting Roadside Assistance........................................................ 197
Vehicles Sold In The U.S. : Using Roadside Assistance........................................................ 197
Roadside Emergencies...............................197
Roof Racks and Load Carriers..................178 Adjusting the Crossbar..................................... 178
Running Out of Fuel......................................141 Refilling With a Portable Fuel
Container........................................................... 141
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy®..............................................41
Safety Precautions......................................140
Satellite Radio................................................110 Satellite Radio Electronic Serial Number
(ESN).................................................................... 111
Satellite Radio Reception Factors..................111
SIRIUS® Satellite Radio Service..................... 111
Troubleshooting................................................... 112
419
Index