Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Lighting control
Low tire pressure warning
Maintain correct fluid level
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Stability control
8
Introduction
E91392
E139213
STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation. When a system
error is detected a steering message will
appear in the information display.
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the electronic
system. When an electronic error is
detected, a message will be displayed in
the information display. If this happens,
stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds,
reset the system by restarting the engine,
and watch the information display for a
steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked.
Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control.
Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill. If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering
system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
176
Driving Aids
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safelypossible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 396). Your
transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
(i.e., if the transmission slips or shifts
slowly) or if you notice some sign of fluid
leakage. Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident.
Note: The front and rear washer systems
are supplied from the same reservoir.
225
Maintenance
4
4WDSee: Four-Wheel Drive....................................... 151
A
A/C See: Climate Control.......................................... 113
About This Manual...........................................7 Protecting the Environment................................ 7
ABS See: Brakes........................................................... 156
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories.....................................................274 Exterior style......................................................... 274
Interior style.......................................................... 274
Lifestyle.................................................................. 274
Peace of mind...................................................... 274
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps.........................229 Horizontal Aim Adjustment............................ 231
Vertical Aim Adjustment................................. 229
Adjusting the Steering Wheel...................64
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 113
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................73
Anti-Theft Alarm............................................63 Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................380
Audible Warnings and Indicators.............83 Headlamps On Warning Chime...................... 83
Key in Ignition Warning Chime........................ 83
Parking Brake On Warning Chime..................83 Audio Control..................................................64
Type 1........................................................................\
64
Type 2....................................................................... 65
Type 3....................................................................... 65
Audio System...................................................97 General Information............................................ 97
Audio unit - Vehicles With: AM/FM/CD/Satellite
Radio/SYNC................................................102
Audio unit - Vehicles With: AM/FM/CD/SYNC....................................100
Audio unit - Vehicles With: AM/FM/CD....................................................98
Audio unit - Vehicles With: Premium AM/FM/CD..................................................105
Audio unit - Vehicles With: Sony AM/FM/CD..................................................106
Menu Structure.................................................... 107
Autolamps........................................................70
Automatic Climate Control........................114 Mono Mode............................................................ 115
Switching Mono Mode Back On..................... 115
Switching Mono Mode Off............................... 115
Temperature Control.......................................... 115
Automatic Transmission............................147 Brake-Shift Interlock......................................... 148
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 149
SelectShift Automatic® Transmission................................................... 148
Understanding the Positions of Your Automatic Transmission............................. 147
Automatic Transmission Fluid Check.............................................................225
Autowipers........................................................67
Auxiliary Input Jack......................................109
Auxiliary Power Points................................132 110 Volt AC Power Point.................................... 132
Locations................................................................ 132
B
Blind Spot Monitor.........................................171 Blind Spot Information System (BLIS®)
with Cross Traffic Alert.................................. 171
Booster Seats....................................................17 Types of Booster Seats....................................... 18
Brake Fluid Check........................................225
413
Index
Power Door LocksSee: Locking and Unlocking............................. 54
Power Liftgate..................................................57 Obstacle Detection............................................. 59
Opening and Closing the Liftgate..................58
Setting the Liftgate Open Height................... 59
Power Seats....................................................124 Power Lumbar...................................................... 125
Power Steering Fluid Check.....................225
Power Windows..............................................74 Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 74
R
Rear Seat Armrest.........................................127
Rear Seats.......................................................126 Folding the Seatback........................................ 126
Recline Adjustment........................................... 126
Unfolding the Seatback................................... 126
Rear Under Floor Storage...........................177 Adjustable Load Floor........................................ 177
Cargo Management System........................... 177
Passenger Compartment Floor...................... 177
Rear View Camera........................................167 Using the Rear View Camera System.........167
Rear View Camera See: Rear View Camera.................................... 167
Rear Window Wiper and Washers..........69 Rear Window Washer......................................... 69
Rear Window Wiper............................................ 69
Recommended Towing Weights............188
Refueling..........................................................142 Easy Fuel® No Cap Fuel System..................143
Remote Control..............................................44 Car Finder................................................................ 46
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start ......................................................... 47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start...................................................119 Automatic Settings............................................ 120
Heated and Cooled Devices........................... 120
Last Settings........................................................ 120Removing a Headlamp...............................231
Repairing Minor Paint Damage...............237
Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only)..............................................................205
Roadside Assistance...................................197 Vehicles Sold In Canada : Getting Roadside
Assistance........................................................ 197
Vehicles Sold In Canada : Using Roadside Assistance........................................................ 197
Vehicles Sold In The U.S.: Getting Roadside Assistance........................................................ 197
Vehicles Sold In The U.S. : Using Roadside Assistance........................................................ 197
Roadside Emergencies...............................197
Roof Racks and Load Carriers..................178 Adjusting the Crossbar..................................... 178
Running Out of Fuel......................................141 Refilling With a Portable Fuel
Container........................................................... 141
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy®..............................................41
Safety Precautions......................................140
Satellite Radio................................................110 Satellite Radio Electronic Serial Number
(ESN).................................................................... 111
Satellite Radio Reception Factors..................111
SIRIUS® Satellite Radio Service..................... 111
Troubleshooting................................................... 112
419
Index