Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
Tire Pressure Monitoring System
Action
Message
Indicator
Message
Displays when one or more tires on your vehiclehave low tire pressure. See Tire Pressure Monitoring System (page 257).
Amber
Low Tire Pressure
Displays when the tire pressure monitoring
system is malfunctioning. If the warning stays on or continues to come on, contact your
authorized dealer. See Tire Pressure Monit- oring System (page 257).
Amber
Tire Pressure Monitor
Fault
Displayed when a tire pressure sensor is
malfunctioning, or your spare tire is in use. For
more information on how the system operates
under these conditions, see See Tire Pressure
Monitoring System (page 257). If the warning
stays on or continues to come on, contact your authorized dealer as soon as possible.
Amber
Tire Pressure Sensor
Fault
Traction Control
Action
Message
Indicator
Message
Displays when the traction control system hasbeen switched off. See Using Traction Control (page 158).
-
Traction control off
96
Information Displays
3. Locate the white lever located on theleft side of the shifter.
4. Using the tool move the white lever towards the rear of the shifter.
5. While holding the white lever in the rear
position, move the shifter from the park
position.
6. Press the shifter bezel back into the top
finish panel until it snaps back into
position.
7. Apply the brake pedal, start the vehicle
and release the parking brake.
Note: See your authorized dealer as soon
as possible if this procedure is used.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
HILL START ASSIST
WARNINGS
The hill start assist feature does not
replace the parking brake. When you
leave the vehicle, always apply the
parking brake and shift the transmission
into P (Park).
You must remain in the vehicle once
you have activated the hill start
assist feature.
WARNINGS
During all times, you are responsible
for controlling the vehicle,
supervising the hill start assist
system and intervening, if required.
If the engine is revved excessively, or
if a malfunction is detected when the
hill start assist feature is active, the
hill start assist feature will be deactivated.
This feature makes it easier to pull away
when the vehicle is on a slope without the
need to use the parking brake.
When this feature is active, the vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows you time to move your
foot from the brake to the accelerator
pedal. The brakes are released
automatically once the engine has
developed sufficient drive to prevent the
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, (for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space).
This feature is activated automatically on
any slope that can result in significant
vehicle rollback. This feature will not
operate if the parking brake is activated.
Using Hill Start Assist
1. Press the brake pedal to bring the vehicle to a complete standstill. Keep
the brake pedal pressed.
2. If the sensors detect that the vehicle is
on a slope, the hill start assist feature
will be activated automatically.
3. When you remove your foot from the brake pedal, the vehicle will remain on
the slope without rolling away for
approximately two or three seconds.
This hold time will automatically be
extended if you are in the process of
driving off.
149
Transmission
for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there will be a change in the
way the vehicle responds to a
maneuver (steering, acceleration or
braking). Again, avoid these abrupt
inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Do not drive your 4WD vehicle in deep sand
for an extended period of time. This will
cause the 4WD system to overheat. The
instrument cluster will display the message
4WD temporarily disabled. To resume
normal 4WD operation, turn off the vehicle
and allow the 4WD system to cool down
for a minimum of 15 minutes. After the
system has cooled down, normal 4WD
function will return and the instrument
cluster will briefly display 4WD restored.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation
will maximize the engine and transmission
cooling capability. Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even 4WD vehicles can lose traction
in slick mud. If the vehicle does slide, steer
in the direction of the slide until you regain
control of the vehicle.
153
Four-Wheel Drive (If Equipped)
E142667
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
Note:Driving through deep water may
damage the transmission. If the front or rear
axle is submerged in water, the axle
lubricant and power transfer unit lubricant
should be checked and changed if
necessary.
“Tread Lightly ” is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
the Bureau of Land Management in
encouraging you to help preserve our
national forest and other public and private
lands by “treading lightly ”.
Driving on hilly or sloping terrain
Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
Note: Note: Avoid driving crosswise or
turning on steep slopes or hills. A danger lies
in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a
hill, determine beforehand the route you will
use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling. If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on snow and ice
WARNING
If you are driving in slippery
conditions that require tire chains or
cables, then it is critical that you drive
cautiously. Keep speeds down, allow for
longer stopping distances and avoid
aggressive steering to reduce the chances
of a loss of vehicle control which can lead
to serious injury or death. If the rear end of
the vehicle slides while cornering, steer in
the direction of the slide until you regain
control of the vehicle.
154
Four-Wheel Drive (If Equipped)
E143950
E143949
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of the vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
Remember that even advanced
technology cannot defy the laws of
physics. It’ s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN.
The AdvanceTrac with Roll Stability
Control system helps you keep control of
your vehicle when on a slippery surface.
The electronic stability control portion of
the system helps avoid skids and lateral
slides and roll stability control helps avoid
a vehicle rollover. The traction control
system helps avoid drive wheel spin and
loss of traction. See Using Traction
Control (page 158).
Vehicle without AdvanceTrac
with RSC skidding off its
intended route.
A
Vehicle with AdvanceTrac with
RSC maintaining control on a
slippery surface.
B
159
Stability Control
E72903
AAA
B
BB
B
The system does not position the vehicle where I want in the space
The tires may not be installed or maintained correctly (i.e. not inflated correctly, improper
size, or of different sizes)
A repair or alteration has changed detection capabilities
A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed,
etc.)
The parking space length or position of parked objects changed after your vehicle passed
The temperature around your vehicle changes quickly (i.e. driving from a heated garage
into the cold, or after leaving a car wash)
REAR VIEW CAMERA (IF EQUIPPED)
WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage.
Objects that are close to either
corner of the bumper or under the
bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
Back up as slow as possible since
higher speeds might limit your
reaction time to stop the vehicle.
Use caution when using the rear
video camera and the liftgate is ajar.
If the liftgate is ajar, the camera will
be out of position and the video image may
be incorrect. All guidelines (if enabled)
have been removed when the liftgate is
ajar.
Use caution when turning camera
features on or off while in R
(Reverse). Make sure the vehicle is
not moving.
The rear view camera system provides a
video image of the area behind the vehicle.
During operation, lines appear in the
display which represent your vehicle ’s path
and proximity to objects behind the vehicle.
The camera is located on the liftgate.
Using the Rear View Camera
System
The rear view camera system displays
what is behind your vehicle when you place
the transmission in R (Reverse).
167
Parking Aids
E142435
WARNING
Exceeding the Safety Compliance
Certification Label vehicle weight
rating limits could result in
substandard vehicle handling or
performance, engine, transmission and/or
structural damage, serious damage to the
vehicle, loss of control and personal injury.
GCW (Gross Combined Weight) - is the
weight of the loaded vehicle (GVW) plus
the weight of the fully loaded trailer
GCWR (Gross Combined Weight
Rating) -is the maximum allowable
weight of the vehicle and the loaded trailer
-including all cargo and passengers - that
the vehicle can handle without risking
damage. (Important: The towing vehicle ’s
braking system is rated for operation at
GVWR, not at GCWR.) Separate functional
brakes should be used for safe control of
towed vehicles and for trailers where the
GCW of the towing vehicle plus the trailer
exceed the GVWR of the towing vehicle.
The GCW must never exceed the GCWR.
Maximum Loaded Trailer Weight - is the
highest possible weight of a fully loaded
trailer the vehicle can tow. It assumes a
vehicle with only mandatory options, no
cargo (internal or external), a tongue load
of 10– 15% (conventional trailer) or king
pin weight of 15– 25% (fifth wheel trailer),
and driver only (150 lb. [68 kg]). Consult
your authorized dealer (or the RV and
Trailer Towing Guide provided by your
authorized dealer) for more detailed
information. Tongue Load or Fifth Wheel King Pin
Weight - refers to the amount of the
weight that a trailer pushes down on a
trailer hitch.
Examples: For a 5000 lb. (2268 kg)
conventional trailer, multiply 5000 by 0.10
and 0.15 to obtain a proper tongue load
range of 500 to 750 lb. (227 to 340 kg).
For an 11500 lb. (5216 kg) fifth wheel
trailer, multiply by 0.15 and 0.25 to obtain
a proper king pin load range of 1725 to 2875
lb. (782 to 1304 kg).
WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification Label.
Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower the vehicle ’s GVWR and GAWR
limitations. Replacement tires with a higher
limit than the original tires do not increase
the GVWR and GAWR limitations.
Exceeding any vehicle weight rating
limitation could result in serious
damage to the vehicle and/or
personal injury.
184
Load Carrying
E142526