2013 Acura TSX navigation system

214

Troubleshooting
Guidance, Routing
Troubleshooting
The vehicle position icon on the map “lags” a short distance behind, especially when I arrive at an intersection.
This is normal. The navigation system is unaware of the width of intersections. Large differences in vehicle position can indicate a temporary loss of the GPS signal. 2GPS System
P. 224
The screen is showing white dots as I drive along.
These dots are called “breadcrumbs.” These are displayed if
Off-road Tracking
is set
to ON
and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking
P. 61
How do I remove the white dots (“breadcrumbs”) from my screen?
Press the INFO/PHONE button. Select
Setup
> Other
> Vehicle
, and set
Off-road
Tracking
to
OFF
, then return
to the map.
2Off-road Tracking
P. 61
A road that I selected to avoid is being used when routing.
When you “draw” your area to avoid, make
sure to select sections of roads that
include at least one intersection. 2Avoiding Streets
P. 122
My elevation (shown when I display the current position) seems to fluctuate even though my elevation has not changed.
This is normal. The elevation can vary
±100 feet due to GPS calculation errors.
2GPS System
P. 224
My elevation is missing on the “current position” screen.
The elevation is only displayed if the GPS antenna can receive signals from at least four satellites. Try moving the vehicle into an open area. The elevation is also not displayed if the calculated elevation is zero or below sea level.
Problem
Solution
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215

Troubleshooting
Update DVD, Coverage, Map Errors
Update DVD, Coverage, Map ErrorsDisplay, AccessoriesRear Camera
Problem
Solution
My city is not part of a full
y verified deta
iled coverage
area.
The mapping database is constantly undergoing revision. You can access the most recent information on the internet. 2Map Coverage
P. 227
Does the navigation system work outside North America?
The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico. The navigation system will not work in Mexico or other countries. 2Map Coverage
P. 227
Can I play video DVDs in my navigation system?
No. The navigation system is designed only to read music discs and the update DVD provided with your vehicle. The navigation system cannot read other mapping databases or video DVDs. If you experience any problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?
Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors
P. 226
Problem
Solution
The display appears dim when starting the car in really cold weather.
This is normal. The display will become brighter after a few minutes.
Problem
Solution
When I shift gears, the rear camera image display is delayed.
This is normal. When shifting into or out of Reverse, you may experience a delay while the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t
oo dark or too bright. How
do I adjust the brightness?
While the camera image is disp
layed, rotate the Interface Di
al to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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Troubleshooting

216

Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by one hour.
The clock setting is automatically updated based on your GPS location. If you live and work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 58
The clock changes even when I am not driving near a time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending on the geography of the time zone boundary, the switch to a different zone can be erratic. 2Clock Adjustment
P. 58
My state does not observe daylight saving time. How do I turn off this feature?
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
OFF
.
2Clock Adjustment
P. 58
Daylight saving time has started, but the navigation system did not change time even though Auto Daylight is set to ON.
The automatic daylight saving time feat
ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automa
tic daylight time feature
is not switching the navigation system clock on the correct dates.
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
ON
. Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted. 2Clock Adjustment
P. 58
The navigation system clock switched by one hour for no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 58
My battery was disconnected or went dead, and the navigation system is asking for a code.
Your vehicle comes with a card that included the 5-digit security code and serial number. You should keep this card in a safe place outside your vehicle. If you cannot find it, see your dealer.
How do I change the interface language?
Press the INFO/PHONE button. Select
Setup
> Other
> Language
, and set the
language to
English
, Français
, or
Español
.
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217
Error MessagesNavigation System
Error Message
Solution
Display temp is too high. System will shut down until display cools down.
This message appears briefly when the display temperature is too high. The navigation system turns off unti
l the display cools do
wn. The system turns
back on automatically
when the display cools down.
HDD access error. System reset.
The navigation system has difficulty readi
ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display warms up.
Route has not been completed. Please try again from a different location.
This message appears when you are on a route to or from a new area that is not in the database. Try planning a different route to
or from a different lo
cation. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da
tabase version.
Please set
from map.
The destination was not found in the data
base. Try another destination nearby, or
select the destination from the map using the In
terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
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Troubleshooting

221
Reference Information
System Initialization
..............................222
Entering the Security Code ....................
222
Acquiring GPS Information ....................
222
Startup Confirmation Screen .................
223
Map Matching ......................................
223
System Limitations
................................224
GPS System...........................................
224
Address Calculation ..............................
224
Database ..............................................
224
Client Assistance
....................................226
Resolving Problems ...............................
226
Reporting Errors ....................................
226
Acura Client Services Contact Information...
226
Visiting Your Dealer .............................
226
Map Coverage .....................................
227
Obtaining a Navigation Update DVD ....
227
Traffic Information ...............................
228
Operation in Alaska, Hawaii, Canada, Shipping a Vehicle to the U.S. Mainland
228
Legal Information
................................. 229
Copyrights ...........................................
229
User Agreements .................................
229
As required by the FCC ........................
234
and Puerto Rico..................................
228
QRG 2013 TSX

222Reference Information
System InitializationThe navigation system must be initialized if power to the navigation system is interrupted for any reason (e.g., the battery was disconnected).Entering the Security CodeWhen you purchased the vehicle, you should have received a card with the navigation system security code and serial number. Keep this card in a safe place. If you lose the card, you must obtain the security code from your dealer. 1.Press the VOLUME button to activate the audio system.2.Enter the 5-digit security code
when
prompted using the radio
preset buttons.
Acquiring GPS InformationDepending on the length of time the power was interrupted, your system may require GPS initialization. If initialization is not necessary, the system proceeds directly to the Startup Confirmation screen. If the system fails to locate a sufficient number of satellites to locate your
position
within 10 minutes, the following
screen is displayed.
If you are experiencing GPS
reception problems:
2GPS System
P. 224
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224Reference Information
System LimitationsGPS SystemThe signals received from the GPS
satellites
are extremely weak (less than a
millionth of the strength of a local FM
station) and require an unobstructed view of sky. The GPS antenna is located in the dashboard.
The signal reception can
easily be
interrupted or interfered with by
the following:
•Metallic window tint on the front or side windows•Cell phones, PDAs, or other electronic devices docked in a cradle or lying loose on the dashboard•Remote starters or “hidden” vehicle tracking systems mounted near the navigation unit•Audio electronic devices mounted near the navigation unit•Trees, tall buildings, freeway overpasses, tunnels, or overhead electrical power wiresThe GPS is operated by the U.S. Department of Defense. For security reasons, there are certain inaccuracies built into the GPS for wh
ich the navigation
system must constantly compensate. This
can cause occasional positioning errors of up to several hundred feet.Address CalculationThe destination icon shows only the approximate location of a destination address. This occurs if the number of possible addresses is different from the number of actual addresses on a block. e.g., the address 1425 on a 1400 block with 100 possible addresses (because it is followed by the 1500 block) will be
shown
a quarter of the way down the
block by
the system. If there are only 25
actual addresses on the block, the actual
location of address 1425 would be at the end of the block.
DatabaseThe digitized map database reflects conditions as they existed at various points in time before production. Accordingly, your database may contain inaccurate or incomplete data or information due to the passage of time, road construction, changing conditions, or other causes. For example, some places/landmarks may be missing when you search the database because the name was misspelled, the place was improperly categorized, or a place/landmark is not yet in the database. This is also true for police stations, hospitals, and other public institutions.
Do
not rely on the navigation system if
you
need law enforcement or hospital
services.
Always check with local
information sources.
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225

System Limitations
Database
In addition, the map database contains verified and unverified areas. Unverified streets may be missing from the map, in the wrong location, or have an incorrect name or address range. A message will warn you if your route includes unverified streets. Exercise addi
tional caution when
driving in unve
rified areas.
The database does not
include, analyze,
process, consider, or reflect any of the following categories of information: •Neighborhood quality or safety•Population density•Availability or proximity of
law
enforcement•Em ergency, rescue, m edical, or
other assistance
•Construction work,
zones, or hazards
•Road and lane closures•Legal restrictions (such as vehicular
type, weight, load, height, and
speed
restrictions)•Road slope or grade•Bridge height, width, weight, or
other limits
•Traffic facilities safety•Special events
•Pavement characteristics or conditionsEvery effort has been made to verify that the database is accurate. The number of inaccuracies you experience increases the longer you go without obtaining an updated map database. 2Obtaining a Navigation Update DVD P. 227 We assume no liability for any incident that may result from an error in the program, or from changed conditions not noted above.
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Reference Information