Page 197 of 252

196
AcuraLink® Messages
Message Options
AcuraLink® Messages
•Diagnostic Info
: Provides information about the ca
use for a warning indicator or
multi-information message. Rotate
i
to select
Check Later
or
Check Now
. If
you choose to check the information now,
AcuraLink lets you know whether you
should see your dealer immediately or
later in accordance
with the level of
severity. Call your dealer or find the near
est dealer. (If your navigation system is
still at the start-up disclaimer screen, select
OK
before checking the information.)
•Maintenance Minder
: Tells you exactly which main
tenance item is due along
with the multi-information message.•Recalls/Campaigns
: Reminds you of a recall or important safety information. You
should also be notified by mail.Message OptionsWhen a message is displayed, you may select some of the following options: The following options are available: •Voice
: Reads the message aloud. Select
Stop Reading
to stop.
•Delete
: Display the message you want to delete before rotating
i
to select this
option. Press
u
to complete the deletion.
•Call
: Dials a number displayed in the message via HFL.
1Message OptionsThe options available
vary depending on the
category of the message. You can delete all me
ssages in a category
simultaneously. 2AcuraLink/Messages
P. 63
Only your dealer can delete Diagnostic Info and Recall/Campaign messages.
QRG
Page 200 of 252
199
Other Features
This section describes the useful functions incorporated into the
navigation system to help make your
journey easier and more enjoyable.Calendar
................................................ 200
Calculator
.............................................. 202
Unit Conversion ..................................
. 202
Information Functions
.......................... 204
Scenic Road Information ......................
204
System/Device Information ...................
204
Map Data Update Status ......................
205
Roadside Assistance .............................
205
Key to ZAGAT Ratings ..........................
206
Show Wallpaper...................................
207
Rearview Camera
.................................. 208
QRG2013 TSX
Page 205 of 252
204Other Features
Information FunctionsScenic Road InformationHINFO/PHONE button
Other
Scenic Road Information
View a list of scenic road
s for each state (U.S. only).
1.Rotate
i
to select a state.
2.Rotate
i
to select a scenic road.
Press
u
.
3.Rotate
i
to set the place as a
destination or add to the destination list. Press
u
.
System/Device InformationHINFO/PHONE button
Other
System/Device Information
View database, software, device, an
d vehicle identification information.
1Scenic Road InformationIf you select a scenic
road that runs through
multiple states, only the portion of the road in the selected state is displayed. You can also set the scenic road as a destination or waypoint. 1System/Device InformationYou will need this information when ordering an update DVD. 2Obtaining a Navigation Update DVD P. 227
QRG
Press
u
.
Page 210 of 252
209
Troubleshooting
Troubleshooting
................................... 210
Map, Voice, Entering Destinations ........
210
Traffic ..................................................
212
Guidance, Routing ...............................
213
Update DVD, Coverage, Map Errors .....
215
Display, Accessories..............................
215
Rear Camera ........................................
215
Miscellaneous Questions ......................
216
Error Messages
...................................... 217
Navigation System ................................
217
Disc Player............................................
218
iPod® ..................................................
219
USB Flash Drive ....................................
220
QRG2013 TSX
Page 211 of 252

210Troubleshooting
TroubleshootingMap, Voice, Entering Destinations
Problem
Solution
The Startup Confirmation screen is displayed every time I start the car.
This is normal. The Startup Confirmation scr
een reminds you and your guest drivers to
always operate the navigation system in a
safe manner. If you do not select "OK" at
startup, voice commands will not work.
The navigation system reboots by itself (returns to the opening screen).
A reboot can be caused by extreme temper
atures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see your dealer.
How do I specify a destination when an entered city or street could not be found?
• Try entering the street first.
Some cities are lumped in with a major metro area. In
rural “unverified” areas or new subdivisions,
streets may be missing or only partially
numbered.• Try selecting the destinati
on directly from the map.
2Map Input
P. 88
Why do some letters become grayed out when I enter an address?
As you enter each letter in an address or a place/landmark, the navigation system looks in the database to see what letters are possible and grays out letters that do not apply.
How do I delete Personal Addresses, Previous Destinations, or the Home Address?
1.Press the INFO/PHONE button. Select
Setup
> Personal Information
to display the
types of information.2.Select the type of address to delete.3.Select
Delete
.
I cannot hear the navigation system voice.
1.Press the INFO/PHONE button. Select
Setup
and check that
Volume
is not set to
OFF
.
2Display and Volume Settings
P. 24
2.Select
Other
> Basic Settings
and set
Voice Recognition Tutor
to
ON
.
2Basic Settings
P. 26
The voice control system is having difficulty recognizing my voice commands.
• Check that the vents are not blowing air onto the microphone on the ceiling, the vehicle is as quiet as possible, and you are using the correct command when speaking. 2Voice Recognition
P. 23
•Say
d
“Help”
on any screen to see a list of the applicable voice commands.
QRG
Page 212 of 252

211
Troubleshooting
Map, Voice, Ente
ring Destinations
The navigation system pronunciation of street names in the guidance command or destination address sounds strange.
The basic guidance phrases use a studio-
recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be mispronounced or sound strange at times.
The screen is bright when I drive at night.
1.Check that the nighttime dashboard brig
htness control is not set to maximum.
2.Press the INFO/PHONE button. Select
Setup
> Other
> Color
> Map Color
. Set the
Night color to Black fo
r the best contrast.
2Switching Display Mode Manually
P. 29
The screen is dark when I drive during the day.
Press the INFO/PHONE button. Select
Setup
> Other
> Color
> Map Color
. Set the
Day color to White for the best contrast. 2Switching Display Mode Manually
P. 29
How do I change or remove my PIN?
1.Press the INFO/PHONE button. Select
Setup
> Personal Information
> PIN Numer
> GO Home 1 PIN
or
GO Home 2 PIN
or
Address Book PIN
.
2.Enter your existing PIN. Yo
u then have the choice to change or remove the PIN.
2PIN Numbers
P. 42
I have forgotten my PIN.
How do I reset the PIN for
Home or the PIN for personal addresses (DRIVER 1 or DRIVER 2)?
Your dealer must reset the PIN for you.
Why is CALL grayed out on the Calculate Route screen?
Your phone is not paired to
Bluetooth
® HandsFreeLink® or, if paired, your phone is in
use.
Problem
Solution
QRG
Troubleshooting
Page 213 of 252

212
Troubleshooting
Traffic
Troubleshooting
Traffic
Problem
Solution
AcuraLink Real-Time Traffic™ information could not be received or is not displayed properly.
• Check the traffic icon is displayed and enabled on the icon bar.• Your XM traffic subscription may have expire
d. Check your subscription. Call XM at
(800) 852-9696 and verify your account status
. If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account status, leave the vehicle running outside for
30 minutes to receive the refresh.
2Traffic and Weather Status
P. 64
• There may be a temporary technical problem in your metropolitan area. Call Acura Client Services to see if there is an outage. 2Acura Client Services Contact Information
P. 226
• If the situation persists, see your Acura dealer for assistance.• AcuraLink relies on a satellite signal and is not available in Alaska, Hawaii, Canada, and Puerto Rico.
The navigation system sometimes provides a detour route when I am drivi
ng a route on the freeway.
If Traffic Rerouting
is set to
ON
, the navigation system provides a detour route to
your destination only if it can find a signific
antly faster route than the original one.
2Traffic Rerouting
P. 52
The navigation system routes me to an exit and an alternate freeway with unknown flow speeds or surface streets.
The navigation system predicts which ro
ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the alternate route would be faster.
How can I ignore the detour route and return to the original route?
Press the INFO/PHONE button. Select
Setup
> Other
> Routing & Guidance
, and set
Traffic Rerouting
to
OFF
.
2Traffic Rerouting
P. 52
QRG
Page 214 of 252

213
Troubleshooting
Guidance, Routing
Guidance, Routing
Problem
Solution
The navigation system does not route me the same way I would go or the same way as other mapping systems.
The navigation system attempts to generate the optimal route. You can change the route preferences used when calculating a route. 2Changing the Route Preference
P. 91
The navigation system wants to route me around potential traffic problems. How do I stop these pop-up messages?
Press the INFO/PHONE button. Select
Setup
> Other
> Routing & Guidance
, and set
Traffic Rerouting
to
OFF
.
2Traffic Rerouting
P. 52
The street I’m on is not shown on the map screen.
The mapping database is constantly undergoing revision. You can access the most recent information on the internet. 2Map Coverage
P. 227
The vehicle position icon is not following the road and the “GPS icon” text in th
e upper left hand corner of
the screen is white or missing.
• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones, or loose articles.• Metallic tinting or other aftermarket devi
ces can interfere with the GPS reception.
Please consult your dealer. 2GPS System
P. 224
The blue highlighted route and voice guidance stopped or turned into a blue/pink dashed line before I got to my destination.
Your route has entered an unverified area. 2Unverified Area Routing
P. 50
How do I stop the map from rotating as I drive along?
Press the MAP/GUID
E button. Select
Map Information
> North-up
, or say
d
“Display north-up”
to change the map orientation.
Sometimes, I cannot select between the North-up and Heading-up map orientations.
The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile scales). 2Map Scale and Functions
P. 111
The “time to destination” display sometimes increases even though I am getting closer to my destination.
If your speed reduces due to slower traffic,
the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival time.
Continued
QRG
Troubleshooting