2012 HONDA CROSSTOUR Owners Manual

Make sure the gas tank is nearly,
but not completely, f ull (around
3/4).Without touching the accelerator
pedal, start the engine, and let it
idle f or 20 seconds.
If you take your vehicle f or an
emissions test shortly af ter the
battery has been disconnected or
gone dead, it may not pass the test.
This is because of certain ‘‘readiness
codes’’ that must be set in the on-
board diagnostics f or the emissions
systems. These codes are erased
when the battery is disconnected,
and set again only after several days
of driving under a variety of
conditions. If the testing f acility determines that
the readiness codes are not set, you
will be requested to return at a later
date to complete the test. If you must
get the vehicle retested within the
next two or three days, you can
condition the vehicle f or retesting by
doing the f ollowing.
Make sure the vehicle has been
parked with the engine of f f or 6
hours or more.
Make sure the ambient
temperature is between 40° and
95°F (4° and 35°C). Keep the vehicle in Park. Increase
the engine speed to 2,000 rpm, and
hold it there until the temperature
gauge rises to at least 1/4 of the
scale (about 3 minutes).
Without touching the accelerator
pedal, let the engine idle f or 20
seconds.
1.
2.
3. 4.
5.
6.
CONT INUED
T esting of Readiness Codes
Emissions T esting
413

Technical Inf ormation

2012 Crosstour

If the testing f acility determines the
readiness codes are still not set, see
your dealer.Then drive in city/suburban
traffic for at least 10 minutes.
When traf f ic conditions allow, let
the vehicle coast f or several
seconds without using the
accelerator pedal or the brake
pedal.
Make sure the vehicle has been
parked with the engine of f f or 30
minutes.
Select a nearby lightly traveled
major highway where you can
maintain a speed of 50 to 60
mph (80 to 97 km/h) for at least
20 minutes. Drive on the
highway in D. Do not use the
cruise control. When traffic
allows, drive for 90
seconds without moving the
accelerator pedal. (Vehicle
speed may vary slightly;
this is okay.) If you cannot
do this for a continuous 90
seconds because of traffic
conditions, drive for at least 30
seconds, then repeat it two more
times (for a total of 90
seconds).
7.
8.
9.
Emissions T esting
414

Technical Inf ormation

2012 Crosstour

....
Customer Service Inf ormation . 416
....................
Warranty Coverages .417
.............
Reporting Saf ety Def ects . 418
.....................
Authorized Manuals .419
Warranty and Customer Relations
Warrant y and Cust omer Relat ions
415


2012 Crosstour

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
service manager or general manager
can help. Almost all problems are
solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact Honda
Customer Service.
U.S. Owners:Canadian Owners:
When you call or write, please give
us this inf ormation:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Odometer reading of your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
In Puerto Rico and the
U.S. Virgin Islands:
400
Customer Service Inf ormation
416
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009Honda Canada Inc.
Customer Relations
180 Honda Boul
evard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-Mail: [email protected]
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546

Warrant y and Cust omer Relat ions

2012 Crosstour

µµ
µ
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µ
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Your new vehicle is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom your dealer.
provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
a seat
belt that f ails to f unction properly is
covered by a limited warranty.
Please read your warranty booklet
f or details.
covers all Honda
replacement parts against defects in
materials and workmanship. Honda accessories are covered
under this warranty. Time and
mileage limits depend on the type of
accessory and other f actors. Please
read your warranty booklet f or
details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
covers your new vehicle, except f or
the emissions control systems and
accessories, against def ects in
materials and workmanship.
these two
warranties cover your vehicle’s
emissions control systems. Time,
mileage, and coverage are
conditional. Please read your
warranty booklet f or exact
inf ormation. Restrictions and exclusions apply to
all these warranties. Please read the
2012 Honda warranty inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your vehicle’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2012 warranty
manual that came with your vehicle.
Warranty Coverages
U.S. Owners
Canadian OwnersReplacement Bat t ery L imit edWarranty
Replacement Muf f ler L if et imeLimited Warranty
Seat Belt Limited Warranty
Replacement Part s L imit edWarranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant y
New Vehicle L imit ed Warrant y
Emissions Cont rol Syst ems Def ect sWarrant y and EmissionsPerf ormance Warranty
417

Warrant y and Cust omer Relat ions

2012 Crosstour

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
American Honda Motor Co., Inc.If you believe that your vehicle has a def ect which could
cause a crash or could cause injury or death, you should
immediately inf orm Honda Canada Inc. and you may also
inform Transport Canada.
To contact Transport Canada’s Def ect Investigations and
Recalls Division, you may call 1-800-333-0510. For more
inf ormation on reporting saf ety def ects or about motor
vehicle saf ety, go to
.
If Transport Canada receives similar complaints, it may
open an investigation, and if it f inds that a saf ety def ect
exists in a group of vehicles, it may lead to a recall and
remedy campaign. However, Transport Canada cannot
become involved in individual problems between you,
your dealer, or Honda Canada Inc.
If you believe that your vehicle has a def ect which
could cause a crash or could cause injury or death, you
should immediately inf orm the National Highway
Traf f ic Saf ety Administration (NHTSA) in addition to
notif ying American Honda Motor Co., Inc.
Reporting Saf ety Def ects
In the US
In Canada
418
http://www.tc.gc.ca/roadsaf ety

Warrant y and Cust omer Relat ions
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-f ree at 1-888-327-4236
(TTY: 1-800-424-9153);
go to ;
or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE.,
Washington, DC 20590.
You can also obtain other inf ormation about motor
vehicle safety from .
http://www.saf ercar.gov
http://www.saf ercar.gov

2012 Crosstour

T he publications shown below can be purchased f rom Helm
Incorporated. You can order by phone or online:Call Helm Inc. at 1-800-782-4356 (credit card orders only)
Go online at
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356.Covers maintenance and recommended procedures f or
repair to engine and chassis components. It is written
f or the journeyman mechanic, but it is simple enough
f or most mechanically inclined owners to understand.
Describes the procedures involved in the replacement
of damaged body parts.
Authorized Manuals
Purchasing Factory Authorized Manuals Service Manual:
Body Repair Manual:
(U.S. only)
Authorized Manuals
419
Publication
Form Number 61TP602
61TP631
31TP6620
31TP6820
31TP6M20 31TP6Q20 HON-R Form Description
2010-2012 Crosstour V6 Service Manual
2010-2012 Crosstour L4/V6 Body Repair Manual 2012 Crosstour Owner’s Manual
2012 Crosstour Navigation System Owner’s Manual 2012 Crosstour Honda Service History
2012 Crosstour Technology Reference Guide Order Form for Previous Years-
Indicate Year and Model Desired
www.helminc.com


2012 Crosstour

CONT INUED
....................................
Accessories .292
ACCESSORY ...............
(Ignition Key Position) . 79
............
Accessory Power Sockets . 114
..................
Active Head Restraints . 96
....................
Additives, Engine Oil . 334
...........................
Advanced Airbags .25
...............................
Airbag (SRS) .9, 21
..........
Airbag System Components . 21
..............
Air Conditioning System . 126
.........................................
Usage .127
.......................
Air Pressure, Tires .359
......................................
Antif reeze .337
Anti-lock Brakes (ABS) ...............................
Indicator .58, 309
...................................
Operation .309
..............
Anti-thef t, Audio System . 239
.
Anti-thef t Steering Column Lock . 79
..............................
Audio Antenna .355
................................
Audio System .134
.....
Auto Door Locking/Unlocking . 81
...
Automatic Seat Belt Tensioners . 19
.............
Automatic Speed Control . 246..............
Automatic Transmission . 302
..........................
Capacity, Fluid .402
.......................................
Shif ting .302
Shif t Lever Position ...............................
Indicators .302
................
Shif t Lever Positions . 302
....................
Shif t Lock Release . 305
......................
Auxiliary Input Jack .236
Battery Charging System ...........................
Indicator .56, 386
............................
Jump Starting .382
..............................
Maintenance .367
............................
Specif ications .403
..............................
Bef ore Driving . 281
....................................
Belts,Seat .8,18
.........................
Beverage Holders .114
........
HandsFreeLink. 253
..................................
Booster Seats .48
Brakes ...........
Anti-lock System (ABS) . 309
.............
Break-in, New Linings . 282
....................
Bulb Replacement .349 ...........................................
Fluid .342
.......................................
Parking .112
.................
System Indicator . 57,388
........................
Wear Indicators .308
.............................
Braking System .308
.................
Break-in, New Vehicle . 282
..
Brightness Control, Instruments . 73
Bulb Replacement ..........................
Back-up Lights .349
..............................
Brake Lights .349
.................................
Fog Lights .351
................
Front Parking Lights . 347
.................................
Headlights .344
................................
Rear Lights .349
............................
Specif ications .403
............
Turn Signal Lights . 347,349
......................
Bulbs, Halogen .344, 351
............................
Capacities Chart .402
.............
Carbon Monoxide Hazard . 51
..........................
Cargo Area Light .122
.............................
Carrying Cargo .294Bluetooth
Index
A
BC
I


2012 Crosstour