Page 385 of 435
In this case, the starter motor’s
speed sounds normal, or even f aster
than normal, when you turn the
ignition switch to the START (III)
position, but the engine does not run.Are you using the proper starting
procedure? Ref er to on page .
Are you using a properly coded
key? An improperly coded key will
cause the immobilizer system
indicator in the instrument panel
to blink rapidly (see page ).
Do you have f uel? Check the f uel
gauge; the low f uel indicator may
not be working. There may be an electrical
problem, such as no power to the
f uel pump. Check all the f uses
(see page ).
If youfindnothingwrong,youwill
need a qualif ied technician to f ind
the problem. See on page .
301
78 390
397
If theEngineWon’tStart
T he Starter Operates Normally
Starting the
Engine Emergency
Towing
381
T aking Care of t he Unexpect ed
2012 Crosstour
Page 386 of 435

´´
Although this seems like a simple
procedure, you should take several
precautions.
Open the hood, and check the
physical condition of the battery.
In very cold weather, check the
condition of the electrolyte. If it
seems slushy or f rozen, do not try
jump starting until it thaws.
To jump start your vehicle:
You cannot start your vehicle by
pushing or pulling it. Turn of f all the electrical
accessories: climate control, audio
system, lights, etc. Put the
transmission in Park, and set the
parking brake.Connect one jumper cable to the
positive ( ) terminal on your
battery. Connect the other end to
the positive ( ) terminal on the
booster battery.
The numbers in the illustration show
you the order to connect the jumper
cables.
1.
2.
3.
Jump Starting
382
BOOSTER BATTERY
A battery can explode if you do
not follow the correct procedure,
seriously injuring anyone
nearby.
Keep all sparks, open flames,
and smoking materials away
from the battery.If a battery sits in extreme cold, the
electrolyte inside can f reeze.
Attempting to jump start with a f rozen
battery can cause it to rupture.
T aking Care of t he Unexpect ed
2012 Crosstour
Page 387 of 435
µKeep the ends of the jumper cables
away from each other and any metal
on the vehicle until everything is
disconnected. Otherwise, you may
cause an electrical short.
If the booster battery is in another
vehicle, have an assistant start
that vehicle and run it at a fast idle.
Start the vehicle. If the starter
motor still operates slowly, check
that the jumper cables have good
metal-to-metal contact.
Once your vehicle is running,
disconnect the negative cable f rom
your vehicle, then f rom the
booster battery. Disconnect the
positive cable f rom your vehicle,
then from the booster battery.
Connect the second jumper cable
to the negative ( ) terminal on
the booster battery. Connect the
other end to the engine hanger as
shown. Do not connect this jumper
cable to any other part of the
engine. 7. 6. 5.
4.
Jump Starting
383
T aking Care of t he Unexpect ed
2012 Crosstour
Page 388 of 435

If you do not see steam or spray,
leave the engine running and
watch the temperature gauge. If
the high heat is due to overloading,
the engine should start to cool
down almost immediately. If it
does, wait until the temperature
gauge comes down to the midpoint,
then continue driving.
If the temperature gauge stays at
the red mark, turn off the engine.
Look f or any obvious coolant leaks,
such as a split radiator hose.
Everything is still extremely hot,
so use caution. If you f ind a leak, it
must be repaired bef ore you
continue driving (seeon page ).
The pointer of the vehicle’s
temperature gauge should stay in
the midrange. If it climbs to the red
mark, you should determine the
reason (hot day, driving up a steep
hill, etc.).
If your vehicle overheats, you should
take immediate action. The only
indication may be the temperature
gauge climbing to or above the red
mark. Or you may see steam or
spray coming f rom under the hood.
Saf ely pull to the side of the road.
Put the transmission in Park, and
set the parking brake. Turn of f all
the accessories, and turn on the
hazard warning lights.
If you see steam and/or spray
coming f rom under the hood, turn
of f the engine. Wait until you see
no more signs of steam or spray,
then open the hood.
1.
2. 3.
4.
5.
397Emergency
Towing
If theEngineOverheats
384
Steam and spray from an
overheated engine can
seriously scald you.
Do not open the hood if steam
is coming out.
Driving with the temperature gauge
pointer at the red mark can cause
serious damage to the engine.
T aking Care of t he Unexpect ed
2012 Crosstour
Page 389 of 435

Using gloves or a large heavy
cloth, turn the radiator cap
counterclockwise, without
pushing down, to the first stop.
After the pressure releases,
push down on the cap, and turn it
until it comes off.Put the radiator cap back on
tightly. Run the engine, and check
the temperature gauge. If it goes
back to the red mark, the engine
needs repair (see
on page ).
If the temperature stays normal,
check the coolant level in the
radiator reserve tank. If it has
gone down, add coolant to the
MAX mark. Put the cap back
on tightly.
Start the engine, and set the
temperature to maximum heat
(climate control to AUTO at
‘‘ ’’). Add coolant to the
radiator up to the base of the filler
neck. If you do not have the
proper coolant mixture available,
you can add plain water.
Remember to have the cooling
system drained and refilled with
the proper mixture as soon as
you can.
If you do not f ind an obvious leak,
check the coolant level in the
radiator reserve tank (see page
). Add coolant if the level is
below the MIN mark.
If there was no coolant in the
reserve tank, you may need to add
coolant to the radiator. Let the
engine cool down until the pointer
reaches the middle of the tempera-
ture gauge, or lower, bef ore check-
ing the radiator.
7. 6.
8.
9.10.
11.
397
288
Emergency
Towing
If theEngineOverheats
385
Removing the radiator cap
while the engine is hot can
cause the coolant to spray out,
seriously scalding you.
Always let the engine and
radiator cool down before
removing the radiator cap.
T aking Care of t he Unexpect ed
2012 Crosstour
Page 390 of 435

This indicator should never come
on when the engine is running. If it
starts flashing or stays on, the
oil pressure has dropped very low or
lost pressure. Serious engine
damage is possible, and you should
take immediate action. Saf ely pull of f the road, and shut
of f the engine. Turn on the hazard
warning lights.
Let the vehicle sit f or a minute.
Open the hood, and check the oil
level (see page ). An engine
very low on oil can lose pressure
during cornering and other driving
maneuvers.
If necessary, add oil to bring the
level back to the full mark on the
dipstick (see page ).
Start the engine and watch the oil
pressure indicator. If it does not go
out within 10 seconds, turn of f the
engine. There is a mechanical
problem that needs to be repaired
bef ore you can continue driving
(see
on
page ). If the charging system indicator
comes on brightly when the
engine is running, the battery
is not being charged.
Immediately turn of f all electrical
accessories. Try not to use other
electrically operated controls such as
the power windows. Keep the engine
running; starting the engine will
discharge the battery rapidly.
Go to a service station or garage
where you can get technical
assistance.
The indicator notif ies you of low oil
pressure and does not measure the
oil level. Check your vehicle’s oil
level at each ref ueling. 1.
2.
3.
4.
288
333
397
Emergency T owing
L ow Oil Pressure Indicator, Charging System Indicator
386
Running the engine with low oil
pressure can cause serious mechanical
damage almost immediately. Turn of f
the engine as soon as you can saf ely get
the vehicle stopped.
T aking Care of t he Unexpect ed
L ow Oil Pressure
Indicator Charging System
Indicator
2012 Crosstour
Page 391 of 435

If this indicator comes on
while driving, it means one
of the engine’s emissions control
systems may have a problem. Even
though you may f eel no dif f erence in
your vehicle’s perf ormance, it can
reduce your f uel economy and cause
increased emissions. Continued
operation may cause serious damage.
If you have recently ref ueled your
vehicle, the indicator coming on
could be due to a loose or missing
f uel f ill cap. Tighten the cap until it
clicks at least once. Tightening the
cap will not turn the indicator of f
immediately; it can take several days
of normal driving.
If the indicator comes on
repeatedly, even though it may
go off as you continue driving, have
your vehicle checked by a dealer
as soon as possible. If the battery in your vehicle has
been disconnected or gone dead,
these codes may be erased. It can
take several days of driving under
various conditions to set the
codes again.
To check if they are set, turn the
ignition switch to the ON (II)
position, without starting the engine.
The malf unction indicator lamp will
come on f or 20 seconds. If it then
goes of f , the readiness codes are set.
If it blinks f ive times, the readiness
codes are not set. If possible, do not
take your vehicle f or an emissions
test until the readiness codes are set.
Refer to
for
more information (see page ).
The indicator may also come on with
the ‘‘D’’ indicator.
Your vehicle has certain ‘‘readiness
codes’’ that are part of the on-board
diagnostics f or the emissions
systems. In some states, part of the
emissions testing is to make sure
these codes are set. If they are not
set, the test cannot be completed.
413
Malf unction Indicator L amp
Emissions T esting
Readiness Codes
387
If you keep driving with the
malf unction indicator lamp on, you can
damage your vehicle’s emissions
controls and engine. Those repairs may
not be covered by your vehicle’s
warranties.
T aking Care of t he Unexpect ed
2012 Crosstour
Page 392 of 435

However, if the brake pedal does not
f eel normal, you should take
immediate action. A problem in one
part of the system’s dual circuit
design will still give you braking at
two wheels. You will feel the brake
pedal go down much f arther bef ore
the vehicle begins to slow down, and
you will have to press harder onIf you must drive the vehicle a short
distance in this condition, drive
slowly and caref ully. Slow down by shif ting to a lower
gear, and pull to the side of the road
when it is saf e. Because of the long
distance needed to stop, it is
hazardous to drive the vehicle. You
should have it towed and repaired as
soon as possible (see
on page ).
The brake system indicator normally
comes on when you turn the ignition
switch to the ON (II) position, and as
a reminder to check the parking
brake. It will stay on if you do not
f ully release the parking brake.
If the brake system indicator comes
on while driving, the brake f luid level
is probably low. Press lightly on the
brake pedal to see if it f eels normal.
If it does, check the brake f luid level
thenexttimeyoustopataservice
station (see page ).
If the f luid level is low, take your
vehicle to a dealer, and have the
brake system inspected f or leaks or
worn brake pads. If the ABS indicator and the VSA
system indicator come on with the
brake system indicator, have your
vehicle inspected by your dealer
immediately.
342 397
Emergency
Towing
Brake System Indicator
388
T aking Care of t he Unexpect ed
the pedal.
U.S. Canada
2012 Crosstour