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375
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
There is a difference in sound quality between
the different audiosources (radio, CD...).
For optimum sound quality, the audio settings
(Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...).
Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear Fader, Left-Right Balance) to the middle position, select the musical ambience "None" and set theloudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
When chan
ging the settings for treble andbass, the ambience setting is deselected.
When changing the
ambience setting, treble
and bass are reset to zero.Choosin
g an ambience imposes settings for treble and bass. Modifyingone without the other is not possible. Modify the treble and bass settings or the
ambience setting to obtain the desired sound quality.
When changing the balance setting, distribution is deselected.
Choosing a distribution setting imposes a balance setting. Modifying one
without the other is not possible. Modify the balance setting or the distribution setting to obtain the desired sound quality. The
following tables contain answers to the most frequently asked questions.
Page 378 of 396

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
The quality of receptionof the radio station
listened to gradually
deteriorates or the stored stations do not function(no sound, 87.5 MHz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Th
e traffi c announcement(TA) is displayed. I donot receive any traffi c
information.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
The stored stations arenot found (no sound, 87.5 MHz is displayed...).
An incorrect waveband is selected. Press the BAND AST button to return to the
waveband on which the stations are stored.
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377
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
The CD is ejected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the pla
yer the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio equipment's CD pla
yer does not
play DVDs.
-
Due to their quality level, certain writeableCDs will not be played by the audio system.
The CD pla
yer sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio settin
gs (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Th
e Bluetooth connectionis cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The messa
ge "USB
device error" is displayed
on the screen.The U
SB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick (FAT 3 2).
Page 380 of 396

QUESTIONANSWER SOLUTION
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic connection.
The Apple ®
player is®
not recognised whenconnecting to the USB port.
The Apple ®player is of a generation that is not compatible with the USB. Connect the Apple ®player to the AUX Jack socket using a suitable cable (not supplied).
Th
e hard disk or deviceis not recognised whenconnecting to the USBport. Some hard disks and devices need a power suppl
y greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V socket or an external power supply.
Caution
:
ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streamin
g, the sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le toimprove streaming.
In "Random all" pla
y,not all of the tracks areplayed.In "Random all" pla
y, the system can only take into account up to 999
tracks.
With the en
gine off, the
audio system switches off after a few minutes of use. When the en
gine is switched off, the audio system operating timedepends on the battery charge.
The switch-o
ff is normal: the audio system switches to economy mode and switches off to prevent discharging the vehicle's battery. Start the vehicle's en
gine to increase the batterycharge.
The messa
ge "the audio system is overheated"
appears on the display. In order to protect the installation if the surroundin
g temperature is too
high, the audio system switches to an automatic thermal protection mode leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio s
ystem off for a few minutes to
allow the system to cool.
Page 381 of 396
Page 382 of 396
Index
Visual search - Alphabetical index
Page 383 of 396
Page 384 of 396
Exterior
- opening/closing
- antitheft protection
- starting
- battery
Lighting controls 124-128
Headlamp adjustment 130
Guide-me home lighting 127, 128
Welcome lighting 129
Directional lighting systems 131-132
Changing bulbs 258 -262
- front lamps
- front foglamps
- side repeaters Wiper controls
13 3-137
Changing
a wiper blade 275
D
oor mirrors 95-96
Blind spot sensors 218 -220
Doors
112-113
- opening/closing
- emergency control
Child lock 171
Electric windows 115-11 6
Alarm 109-111
Fuel tank 117-11 9
Misfuel prevention 119-120
Accessories
281-282
Roof bars 276
Brakin
g assistance 178-179
Tr ajectory control 179 -180
Tyre under-infl at i o n d ete c t i o n 176 -17 7
Tyre pressures 250, 291 B
oot 114
Te m p o r a ry puncture repair kit 246-250
Changing a wheel 251-257
- tools- removing/refitting
Chan
ging bulbs 263 -265
- rear lamps
- 3rd brake lamp
- number plate lamp
Parking sensors 228 -229
Parking space sensors 226 -227
To w b a r 2 7 9 - 2 8 0
Towing 277-278