2011 MERCEDES-BENZ E-Class COUPE Owner's Manual

After an accidentProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.
GRisk of explosion or fire
The fuel line or the fuel tank is faulty.
XImmediately turn the SmartKey to position 0 (Y page 151) in the
ignition lock and remove it.
XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.You are unable to
determine the extent of
the damage.
XConsult a qualified specialist workshop.You cannot detect any
damage.
XStart the engine as normal.The NECK-PRO head
restraints on the
driver's and front-
passenger seats have
been triggered.
Your vehicle has been involved in a rear-end collision.XReset the NECK-PRO head restraints (Y page 52).Where will I find...?
First-aid kit
XOpen the trunk lid.
Example: Coupe
XRelease Velcro fastener :.XRemove first-aid kit ;.iCheck the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
iVehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g.
jack or lug wrench. Some tools for changing
a wheel are specific to the vehicle. To
obtain tools approved for your vehicle, visit
a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XLift the trunk floor upwards (Y page 254).Where will I find...?287Roadside AssistanceBA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 287Z

:Spare wheel/"Minispare" emergency
spare wheel
;Vehicle tool kit tray=Stowage well
The vehicle tool kit contains:
RFoldable wheel chock
RFuse allocation chart
RJack
ROne pair of gloves
RLug wrench
RTowing eye
"Minispare" emergency spare wheel
The "Minispare" emergency spare wheel can
be found in the stowage well under the trunk
floor.
XLift the trunk floor upwards (Y page 254).XTurn stowage well ; counter-clockwise
and remove it.
XRemove "Minispare" emergency spare
wheel :.
For further information on changing a wheel
and mounting the spare wheel, see
(Y page 289).
Flat tire
Preparing the vehicle
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.
XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 151).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.288Flat tireRoadside Assistance
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Changing a wheel and mounting the
spare wheel
Preparing the vehicle
GWarning!
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP®.
When using an emergency spare wheel, you
must not exceed a maximum speed of 50 mph
(80 km/h).
GWarning!
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
iVehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, alignment bolt or
lug wrench, consult an authorized
Mercedes-Benz Center.
XPrepare the vehicle as described
(Y page 288).
XRemove the following items from the
stowage well under the trunk floor:
Rthe emergency spare wheel
Rthe vehicle tool kit
Rthe folding wheel chock
Rthe jack
XSecure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away
GWarning
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others.
If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y page 287).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully into
openings in base plate =.
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Securing the vehicle on level ground (example:Coupe)
XOn level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change.
Securing the vehicle on slight downhill gradients(example: Coupe)
XOn downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle.
Raising the vehicle
GWarning
When jacking up the vehicle, only use the jack
which has been specifically approved by
Mercedes-Benz for your vehicle.
The jack is designed exclusively for jacking up
the vehicle at the jacking points built into both
sides of the vehicle. The jack saddle must be
placed centrally under the jacking point. The
jack must always be vertical when in use,
especially on inclines or declines.
The jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizable objects before raising the vehicle with
the jack. Do not disengage the parking brake
while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack.
XUsing lug wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely.
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The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows).
Jacking points for the jack (example: Coupe)
AMG vehicles and vehicles with AMG
equipment: the vehicle has covers mounted
next to the jacking points on the outer sills to
protect the vehicle body.
XAMG vehicles and vehicles with AMG
equipment: fold cover ; upwards.
GWarning
The jack is designed exclusively for jacking up
the vehicle at the jacking points. The jack
saddle must be placed centrally under the
jacking point.
If you do not position the jack correctly in the
jacking point, the vehicle can fall off the jack
and seriously or fatally injure you or others.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
XPosition jack ? at jacking point =.XMake sure that the base of the jack is
positioned directly under the jacking point.
XTurn crank A clockwise until jack ? sits
completely on jacking point = and the
base of the jack lies evenly on the ground.
XTurn crank A until the tire is raised a
maximum of 1.2 inches (3 cm) off the
ground.
Removing a wheel
XUnscrew the uppermost wheel bolt
completely.
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XScrew alignment bolt : into the thread
instead of the wheel bolt.XUnscrew the remaining wheel bolts fully.
! Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise be damaged when
you screw them in.
XRemove the wheel.
Mounting a new wheel
GWarning!
Always replace wheel bolts that are damaged
or rusted.
Never apply oil or grease to wheel bolts.
Damaged wheel hub threads should be
repaired immediately. Do not continue to
drive under these circumstances! Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance.
Incorrect wheel bolts or improperly tightened
wheel bolts can cause the wheel to come off.
This could cause an accident. Make sure to
use the correct wheel bolts.
GWarning
Only use genuine Mercedes-Benz wheel bolts.
Other wheel bolts may come loose.
Do not tighten the wheel bolts when the
vehicle is raised. Otherwise, the vehicle could
fall off the jack.
GWarning
Make sure to use the original length wheel
bolts when remounting the original wheel
after it has been repaired.
XClean the wheel and wheel hub contact
surfaces.
! To prevent damage to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt.
XSlide the emergency spare wheel onto the
alignment bolt and push it on.XTighten the wheel bolts until they are
finger-tight.XUnscrew the alignment bolt.XTighten the last wheel bolt until it is finger-
tight.
Lowering the vehicle
XTurn the crank of the jack counter-
clockwise until the vehicle is once again
standing firmly on the ground.XPlace the jack to one side.XTighten the wheel bolts evenly in a
crosswise pattern in the sequence
indicated ( : to A). The tightening torque
must be 96 lb-ft (130 Nm) .GRisk of accident
Have the tightening torque checked
immediately after a wheel is changed. The
wheels could come loose if they are not
tightened to a torque of 96 lb-ft (130 Nm).
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XTurn the jack back to its initial position and
store it together with the rest of the vehicle
tool kit in the stowage well under the trunk
floor.
XAMG vehicles and vehicles with AMG
equipment: when a front wheel has been
changed, insert the cover into the outer sill.
Vehicles with an emergency spare wheel:
XTransport the faulty wheel in the trunk.
iWhen you are driving with the collapsible
spare wheel mounted, the tire pressure
loss warning system or the tire pressure
monitor cannot function reliably. Only
restart the tire pressure loss warning
system/tire pressure monitor when the
defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor: all
mounted wheels must be equipped with
functioning sensors and the defective
wheel should no longer be in the vehicle.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked up for
a long period of time.
GWarning
Comply with safety precautions and take
protective measures when handling batteries.
Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.Keep children away.Observe this Operator's
Manual.
HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
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GWarning
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWarning
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with
KEYLESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrument cluster are off. You
may otherwise destroy electronic
components, such as the alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the key if you park the vehicle
and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Charging the battery
GWarning
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and cause explosions that may
result in paint damage, corrosion or personal
injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge the battery in accordance with the
separate instructions for the accessory
battery charger.
GWarning!
There is a risk of acid burns during the
charging process due to the gases which
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