2011 INFINITI QX56 door lock

RF-28
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
After repair is complete, test drive the vehicle to confir m that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006367804
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-99
< SYMPTOM DIAGNOSIS >
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000006219938
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document t he facts and conditions when the noise occurs and any of
customer's comments; refer to SE-103, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
 The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist when the noise occurs (or does not occur).
 If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.
 After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
 Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
 Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
 Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
 Knock – (Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
 Tick – (Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
 Thump – (Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
 Buzz – (Like a bumblebee)
Buzz characteristics include high frequency rattle/firm contact.
 Often the degree of acceptable noise level will vary depending up on the person. A noise that a technician may judge as acceptable may be very irritating to the customer.
 Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
SBT842
Revision: 2010 May2011 QX56

SE-100
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis ear: J-39570, Engine ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the components in the area that is are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
 Tapping or pushing/pulling the component that is are suspected to be the cause of the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
 Feeling for a vibration by hand by touching the component (s) that is are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to SE-101, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through the authorized Nissan Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02:15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-101
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is be visible or does not fit. Will only last a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006219939
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the following:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: 2010 May2011 QX56

SEC-1
BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY
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CONTENTS
SECURITY CONTROL SYSTEM
WITH INTELLIGE NT KEY SYSTEM
PRECAUTION ................ ...............................
5
PRECAUTIONS .............................................. .....5
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
5
Precaution Necessary for Steering Wheel Rota-
tion after Battery Disconnect .....................................
5
Precaution for Procedure without Cowl Top Cover ......6
SYSTEM DESCRIPTION ..............................7
COMPONENT PARTS ................................... .....7
Component Parts Location .................................. ......7
Component Description .............................................8
A/T Shift Selector (Detention Switch) ........................8
BCM ..........................................................................8
ECM ..........................................................................9
IPDM E/R ..................................................................9
NATS Antenna Amp. .................................................9
TCM ..........................................................................9
Combination Meter ....................................................9
Door Switch ...............................................................9
Hood Switch ..............................................................9
Inside Key Antenna ...................................................9
Intelligent Key ............................................................9
Push-button Ignition Switch .....................................10
Remote Keyless Entry Receiver .............................10
Security Indicator Lamp ..........................................10
Starter Control Relay ...............................................10
Starter Relay ...........................................................10
Steering Lock Relay ................................................10
Steering Lock Unit ...................................................10
Stop Lamp Switch ...................................................10
Transmission Range Switch ....................................10
Vehicle Information Display .....................................11
SYSTEM .............................................................12
INTELLIGENT KEY SYSTEM/ENGINE START
FUNCTION ............................................................. ....
12
INTELLIGENT KEY SYSTEM/ENGINE START
FUNCTION : System Diagram ................................
12
INTELLIGENT KEY SYSTEM/ENGINE START
FUNCTION : System Description ............................
12
INFINITI VEHICLE IMMOBILIZER SYSTEM-NATS ....14
INFINITI VEHICLE IMMOBILIZER SYSTEM-
NATS : System Diagram .........................................
15
INFINITI VEHICLE IMMOBILIZER SYSTEM-
NATS : System Description .....................................
15
VEHICLE SECURITY SYSTEM .................................17
VEHICLE SECURITY SYSTEM : System Dia-
gram .................................................................... ....
17
VEHICLE SECURITY SYSTEM : System Descrip-
tion ...........................................................................
18
DIAGNOSIS SYSTEM (BCM) ...........................21
COMMON ITEM ..................................................... ....21
COMMON ITEM : CONSULT-III Function (BCM -
COMMON ITEM) .....................................................
21
INTELLIGENT KEY ................................................ ....22
INTELLIGENT KEY : CONSULT-III Function
(BCM - INTELLIGENT KEY) ....................................
22
THEFT ALM ........................................................... ....26
THEFT ALM : CONSULT-III Function (BCM -
THEFT) ................................................................ ....
26
IMMU ...................................................................... ....27
IMMU : CONSULT-III Function (BCM - IMMU) ........27
DIAGNOSIS SYSTEM (IPDM E/R) ...................28
CONSULT-III Function (IPDM E/R) .........................28
ECU DIAGNOSIS INFORMATION ..............30
ECM, IPDM E/R, BCM .......................................30
List of ECU Reference ......................................... ....30
Revision: 2010 May2011 QX56

SEC-4
ENGINE DOES NOT START WHEN INTELLI-
GENT KEY IS INSIDE OF VEHICLE ...............
148
Description ........................................................... ..148
Diagnosis Procedure .............................................148
STEERING DOES NOT LOCK ........................149
Description ........................................................... ..149
Diagnosis Procedure .............................................149
SECURITY INDICATOR LAMP DOES NOT
TURN ON OR BLINK .......................................
150
Description ........................................................... ..150
Diagnosis Procedure .............................................150
VEHICLE SECURITY SYSTEM CANNOT BE
SET ..................................................................
151
INTELLIGENT KEY ................................................ ..151
INTELLIGENT KEY : Description ..........................151
INTELLIGENT KEY : Diagnosis Procedure ......... ..151
DOOR REQUEST SWITCH ................................... ..151
DOOR REQUEST SWITCH : Description .............151
DOOR REQUEST SWITCH : Diagnosis Proce-
dure ...................................................................... .
151
DOOR KEY CYLINDER ......................................... .152
DOOR KEY CYLINDER : Description ...................152
DOOR KEY CYLINDER : Dia gnosis Procedure .. .152
VEHICLE SECURITY ALARM DOES NOT
ACTIVATE ...................................................... ..
153
Description ........................................................... .153
Diagnosis Procedure .............................................153
PANIC ALARM FUNCTION DOES NOT OP-
ERATE ..............................................................
154
Description ........................................................... .154
Diagnosis Procedure .............................................154
REMOVAL AND INSTALLATION .............155
NATS ANTENNA AMP. .................................. ..155
Removal and Installation ...................................... .155
PUSH-BUTTON IGNITION SWITCH ................156
Exploded View ..................................................... .156
Removal and Installation .......................................156
Revision: 2010 May2011 QX56

COMPONENT PARTSSEC-7
< SYSTEM DESCRIPTION > [WITH INTELLIGENT KEY SYSTEM]
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SYSTEM DESCRIPTION
COMPONENT PARTS
Component Parts LocationINFOID:0000000006226151
1. Inside key antenna (console) Refer to DLK-11, "
DOOR LOCK
SYSTEM :
ComponentPartsLocation". 2. A/T assembly
Refer to TM-10, "
A/T CONTROL
SYSTEM : Compon ent Parts Loca-
tion". 3. Push-button ignition switch
4. NATS antenna amp. 5. Inside key antenna (instrument cen- ter)
Refer to DLK-11, "
DOOR LOCK
SYSTEM :
ComponentPartsLocation". 6. IPDM E/R
Refer to PCS-4, "
Component Parts
Location".
7. ECM Refer to EC-16, "
Component Parts
Location"). 8. Horn 9. ABS actuator and electric unit (con-
trol unit)
Refer to BRC-10, "Component Parts
Location".
10. Stop lamp switch Refer to EC-16, "
Component Parts
Location". 11 . B C M
Refer to BCS-4, "
BODY CONTROL
SYSTEM : Compon ent Parts Loca-
tion". 12. Combination meter
Refer to MWI-6, "
METER SYSTEM :
Component Parts Location".
JMKIA5243ZZ
Revision: 2010 May2011 QX56

SEC-8
< SYSTEM DESCRIPTION >[WITH INTELLIGENT KEY SYSTEM]
COMPONENT PARTS
Component Description
INFOID:0000000006226152
A/T Shift Selector (Detention Switch)INFOID:0000000006226153
Detention switch detects that A/T sh ift selector is in the P position, and then transmits the signal to BCM and
IPDM E/R.
BCM confirms the A/T shift selector position with the following 5 signals.
 P position signal from A/T shift selector (detention switch)
 P/N position signal from TCM
 P position signal from IPDM E/R (CAN)
 P/N position signal from IPDM E/R (CAN)
 P/N position signal from TCM (CAN)
IPDM E/R confirms the A/T shift select or position with the following 3 signals.
 P position signal from A/T shift selector (detention switch)
 P/N position signal from TCM
 P/N position signal from BCM (CAN)
BCMINFOID:0000000006226154
BCM controls INTELLIGENT KEY SYSTEM (ENGIN E START FUNCTION), INFINITI VEHICLE IMMOBI-
LIZER SYSTEM-NATS [IVIS (NATS)], and VEHICLE SECURITY SYSTEM.
BCM performs the ID verification between BCM and Intelligent Key when the Intelligent Key is carried into the
detection area of inside key antenna, and push-button ignition s witch is pressed. If the ID verification result is
OK, push-button ignition switch operation is available.
13. Front door swit ch (driver side)
Refer to DLK-11, "
DOOR LOCK
SYSTEM :
ComponentPartsLocation". 14. Remote keyless entry receiver
Refer to DLK-11, "
DOOR LOCK
SYSTEM :
ComponentPartsLocation". 15. Inside key antenna (luggage room)
Refer to DLK-11, "
DOOR LOCK
SYSTEM :
ComponentPartsLocation".
A. Behind push-button ignition switch
Component Reference
A/T shift selector (detention switch) SEC-8
BCMSEC-8
ECMSEC-9
IPDM E/RSEC-9
NATS antenna amp.SEC-9
TCMSEC-9
Combination meterSEC-9
Door switchSEC-9
Hood switchSEC-9
Inside key antennaSEC-9
Intelligent KeySEC-9
Push-button ignition switchSEC-10
Remote keyless entry receiverSEC-10
Security indicator lampSEC-10
Starter control relaySEC-10
Starter relaySEC-10
Steering lock relaySEC-10
Steering lock unitSEC-10
Stop lamp switchSEC-10
Transmission range switchSEC-10
Vehicle information display SEC-11
Revision: 2010 May2011 QX56