Vehicles with oversize loads
Under certain circumstances vehicles carrying oversize loads or loads that exceed the vehicle dimen-sions, like flat-bed trailer trucks, can't be recognized correctly by the ACC. Switch off ACC when driving behind such vehicles.
Other vehicles changing lanes
Vehicles that change into your lane within a short distance can only be detected by the radar sensor
once they are within sensor range ⇒ fig. 278 (C). The result is a delayed reaction by the Adaptive Cruise Control.
Stationary vehicles
If a vehicle detected by Adaptive Cruise Control turns or changes lanes and there is a stationary vehicle in front of that vehicle, the system will not react to the stationary vehicle (D).
Narrow vehicles
Narrow vehicles, such as motorcycles traveling ahead, are often detected late or not at all under some circumstances.
Oncoming vehicles
ACC does not detect oncoming vehicles on your lane.
Metal objects on the road
Metal objects on the road, such as tracks, can cause irritations for the ACC due to falsely reflected radar signals and therefore lead to unwanted reactions of the system, such as abrupt braking maneu-vers.
Radar sensor impaired by rain and dirt
If the radar sensor function is impaired by heavy rain, spray, snow or mud, Adaptive Cruise Control switches off temporarily. ACC not available. No sensor view! appears in the instrument cluster display.
When Adaptive Cruise Control is reactivated after this message is displayed, it functions like a “stand-ard” cruise control system. It maintains the set speed but it does not regulate the distance to the vehicle ahead.
Overheated brakes
Adaptive Cruise Control may switch off temporarily if the brakes overheat significantly, for example from braking maneuvers or driving down steep slopes. ACC not available appears in the instru-ment cluster display. Adaptive Cruise Control cannot be activated.
Adaptive Cruise Control can be activated again once the temperature of the brakes decreases suffi-ciently. The message ACC not available in the instrument cluster switches off.
If the message ACC not available does not switch off, there is a malfunction. Contact your au-thorized Volkswagen dealer.
Trailer towing
When towing a trailer, ACC and the Forward Collision Warning system (Front Assist) may work only with limited functionality.
Text messages in the instrument cluster display
Text message Meaning
Text message Meaning
ACC not avail-
able.
ACC and/or the Forward Collision Warning system
(Front Assist) are disabled due to a system malfunc-
tion or soiled/misaligned sensors.
ACC and Front
Assist are not
available.
ACC not avail-
able. No sen-
sor view!
The sensors are soiled and the sensor view is im-
paired. Clean the sensors.
ACC and Front
Assist are not
available. No
sensor view!
ACC is cur-
rently not
available.
Gradient is
too large.
The highest possible gradient of 19% for ACC to
work properly is exceeded or the vehicle is rolling
backwards. ACC is deactivated.
ACC is only
available in
driving level
D, S or M.
Shift to selector lever position D, S or M (Tiptronic
mode).
ACC: Release
parking brake!
ACC is deactivated when the electronic parking
brake is engaged.
ACC is cur-
rently not
available. HDC
activated.
The OFF-ROAD mode is switched on and the Hill
descent assist is activated. ACC is deactivated au-
tomatically. In order to enable ACC, switch off the
OFF-ROAD mode.
ACC: Stabili-
zation control
(ESC) inter-
vention.
The Electronic Stabilization Control (ESC) is current-
ly working and ACC is temporarily deactivated.
Text message Meaning
ACC: Not
available.
Please manual-
ly accelerate
and brake.
ACC is not available. Driver intervention is neces-
sary.
Door open. ACC cannot be activated. Please close all doors and
engine hood.
Object ahead. A stationary object is detected ahead when ACC is
switched on and your vehicle is moving. ACC cannot
be activated.
Front Assist
deactivated.
Front Assist is deactivated.
WARNING
The view of the radar sensor can be impaired by rain, snow or heavy spray. Under certain circumstances, this could result in the vehicle ahead being detected inadequately or not at all. Take over yourself if necessary!
x Switch Adaptive Cruise Control off when driving through tunnels because the function of the system could be impaired.
x
x Adaptive Cruise Control distance regulation will not work if the sensors are covered by heavy rain, spray, snow, etc. ACC not available. No sensor view! appears in the in-strument cluster display.
x Adaptive Cruise Control switches off temporarily if the brakes overheat too much. ACC not available appears in the instrument cluster display.