2010 Lexus ES350 Owner's Manuals

5
When trouble arises
471
5-2. Steps to take in an emergency
ES350_U
If the engine will not start
If the engine will not start, even though correct starting procedures are
being followed (
oP. 124), consider each of the following points.
■The engine will not start even when the starter motor operates
normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Add fuel to the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( oP. 1 2 4 )
● There may be a malfunction in the engine immobilizer system.
(o P. 78)
■ The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
One of the following may be the cause of the problem.
● The battery may be discharged. ( oP. 4 7 7 )
● The battery terminal connections may be loose or corroded.
■ The starter motor does not turn over
One of the following may be the cause of the problem.
●The engine starting system may be malfunctioning due to an elec-
trical problem such as an open circuit or a blown fuse. However,
an interim measure is available to start the engine. ( oP. 4 7 2 )

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5-2. Steps to take in an emergency
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Emergency start functionWhen the engine does not start, the following steps can be used as an
interim measure to start the engine if the “ENGINE START STOP” switch
is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START STOP” switch to the ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may
be malfunctioning. Have the vehicle checked by your Lexus dealer.
■ The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( oP. 4 7 7 )
● There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

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When trouble arises
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5-2. Steps to take in an emergency
ES350_U
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there may be
a problem with the shift lock system (a system to prevent accidental opera-
tion of the shift lever). Have the vehicle inspected by your Lexus dealer
immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Set the parking brake.
Turn the “ENGINE START STOP” switch to the ACCESSORY
mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent.
Press the shift lock override but-
ton.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

474
5-2. Steps to take in an emergency
ES350_U
If you lose your keys
New genuine Lexus keys can be made by your Lexus dealer using the other
key and the key number stamped on your key number plate.

5
When trouble arises
475
5-2. Steps to take in an emergency
ES350_U
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Remove the cover on the driver’s
door handle using the mechanical
key (oP. 24) in order to perform
the following operations.
Locks all doors
Closes the windows/standard
moon roof (turn and hold)
Unlocks the door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
Opens the windows/standard
moon roof (turn and hold)
Return the cover to the original
position after use.
If communication between the electronic key and vehicle is interrupted
( o P. 30) or the electronic key cannot be used because the battery is
depleted, smart access system with push-button start and wireless remote
control cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.

476
5-2. Steps to take in an emergency
ES350_U
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes.Touch the Lexus emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate that
the start function cannot detect the
electronic key that is touched to
the “ENGINE START STOP”
switch if any of the doors is opened
and closed while the key is touched
to the switch.
To change “ENGINE START ST OP” switch modes: Within 10
seconds of the buzzer sounding, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (o P. 1 2 4 )
To start the engine: Press the “ENGINE START STOP” switch
within 10 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE START STOP” switch still cannot be oper-
ated, contact your Lexus dealer.
STEP1
STEP2
■Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.
■Replacing the key battery
As the above procedure is the temporary measure, it is recommend that the elec-
tronic key battery be replaced immediately when the battery depletes. ( oP. 4 0 4 )
STEP3

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When trouble arises
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5-2. Steps to take in an emergency
ES350_U
If the vehicle battery is discharged
The following procedures may be used to start the engine if the vehicle’s
battery is discharged.
You can call your Lexus dealer or qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your Lexus following the steps
below.
Remove the cover.
Connecting the jumper cables. Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in the
illustration.
STEP1
STEP2

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5-2. Steps to take in an emergency
ES350_U
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■Avoiding a discharged battery
●Turn off the headlights and the audio system while the engine is turned off.
●Turn off any unnecessary electrical components when the vehicle is running at a
low speed for an extended period, such as in heavy traffic, etc.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Open and close any of the doors with the “ENGINE START
STOP” switch OFF.
Maintain the engine speed on the second vehicle and turn the
“ENGINE START STOP” switch to the IGNITION ON mode,
then start the vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Lexus dealer
as soon as possible.STEP3
STEP4
STEP5
STEP6