2010 JAGUAR XFR infotainment

Diagnostic Trouble Code (DTC) IndexDTC: Occupant Classification System (OCS)
Diagnostic Trouble Code (DTC) IndexDTC: Parking Aid Module (PAM)
Diagnostic Trouble Code (DTC) IndexDTC: Pedestrian Protection System Control Module (PPSCM)
Diagnostic Trouble Code (DTC) IndexDTC: Rear Differential Control Module (RDCM)
Diagnostic Trouble Code (DTC) IndexDTC: Rear Junction Box (RJB)
Diagnostic Trouble Code (DTC) IndexDTC: Remote Keyless Entry Module (RFA)
Diagnostic Trouble Code (DTC) IndexDTC: Restraints Control Module (RCM)
Diagnostic Trouble Code (DTC) IndexDTC: Satellite Digital Audio Radio System Module (SARM)
Diagnostic Trouble Code (DTC) IndexDTC: Speed Control Module (CCM)
Diagnostic Trouble Code (DTC) IndexDTC: Steering Column Lock Module (VIM)
Diagnostic Trouble Code (DTC) IndexDTC: Television Module (TVM)
Diagnostic Trouble Code (DTC) IndexDTC: Tire Pressure Monitoring System Module (TPM)
Diagnostic Trouble Code (DTC) IndexDTC: Touch Screen Display (FCDIM)
Diagnostic Trouble Code (DTC) IndexVehicles With: 6HP28 6-Speed Automatic Transmission, DTC:
Transmission Control Module (TCM)
Diagnostic Trouble Code (DTC) IndexDTC: Transmission Shift Module (GSM)
Diagnostic Trouble Code (DTC) IndexDTC: Portable Audio Interface Control Module (PAICM)
Diagnostic Trouble Code (DTC) IndexDTC: Hybrid Digital Radio Control Module (HDRCM)
Diagnostic Trouble Code (DTC) IndexDTC: Infotainment Control Module (ICM)
Diagnostic Trouble Code (DTC) IndexDTC: Telephone Module (TEL)100-01: Identification Codes
Description and OperationIdentification Codes100-02: Jacking and Lifting
Description and OperationJacking
Lifting100-04: Noise, Vibration and Harshness
Description and OperationNoise, Vibration and Harshness (NVH)Diagnosis and TestingNoise, Vibration and Harshness (NVH)General ProceduresExhaust System Neutralizing2: Chassis
204: Suspension
204-00: Suspension System - General InformationSpecificationDiagnosis and TestingSuspension SystemGeneral ProceduresCamber and Caster Adjustment

Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Infotainment Control Module (ICM)
Description and Operation

Infotainment Control Module (ICM)


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:


If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.


Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).


When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.


Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.

The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Infotainment Control Module (ICM). For
additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).

DTC Description Possible Causes Action B1D21-11
Remote control
switch - Circuit
short to ground
The information and
entertainment module has
detected a ground
measurement for a period
longer than expected or has
detected a ground
measurement when another
value was expected
Front remote circuit short
circuit to ground
Refer to electrical circuit diagrams and check front
remote circuit for short to ground U0010-00
Medium speed CAN
communication bus
- No sub type
information
General failure
Open circuit medium speed
CAN negative circuit
Short circuit to power
medium speed CAN negative
circuit
Short circuit to ground
medium speed CAN negative
circuit
Open circuit medium speed
CAN positive circuit
Short circuit to power
medium speed CAN positive
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Clear DTC and re-test, if DTC remains, refer
to electrical circuit diagrams and check for open
circuit, short to power, short to ground on medium
speed CAN negative circuit. Check for open circuit,
short to power, short to ground on medium speed
CAN positive circuit. Check for short circuit between
medium speed CAN positive circuit and medium
speed CAN negative circuit www.JagDocs.com

ETM Test/no. Message Center Display Gauge/Indicator/Display
Tested.
Range
Description DDC
PDC Passenger Door Control (PDC)
modules.. FAULTY.
Coms never received
Coms error . 28 - Module MODULE STATUS. Provides status of; Keyless
CONNECTED
Communication (Coms) ok status. vehicle module (KVM), Drivers KVM
seat module (DSM), WAITING Coms not received, not an DSM
Infotainment control module MISSING issue ICM
(ICM) and Integrated control FAULTY. Coms never received ICP
panel (ICP) modules.. Coms error . 29 - Module MODULE STATUS. Provides status of; Front smart
CONNECTED
Communication (Coms) ok status. junction box (FSJB), Rear smart FSJB
junction box (RSJB), Tyre WAITING Coms not received, not an RSJB
pressure monitoring system MISSING issue TPMS
(TPMS) and Adaptive front FAULTY. Coms never received AFLS
lighting system (AFLS) modules. Coms error . 30 - Module MODULE STATUS. Provides status of; Passive
CONNECTED
Communication (Coms) ok status. anti-theft system (PATS), Blind PATS
Spot Monitoring (BSM), Gear WAITING Coms not received, not an BSM
shift module (GSM) and Starter MISSING issue GSM
Control Unit (SCU) modules. FAULTY. Coms never received SCU Coms error . 31- Back to
test 2. GAUGE SWEEP. Tachometer and speedometer. N/A. Repeats display cycle from test 2.
1. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

DTC Index


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).


When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B100811
Wiper Mode
Switch
Master wiper switch circuit -
short to ground Refer to the electrical circuit diagrams and check master
wiper switch circuit for short to ground B100815
Wiper Mode
Switch
Master wiper switch circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check master wiper switch
circuit for short to power, open circuit B100951
Ignition
Authorisation
Instrument cluster power and
ground supply circuits - short,
open circuit
Target SID synchronization
error following re-programming
CAN fault Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check instrument cluster power
and ground supply circuits for short, open circuit. Perform the
Immobilisation application from the Set-up menu using the
manufacturer approved diagnostic system. Check CAN
communications between instrument cluster and tester www.JagDocs.com

Mechanical Electrical Parking aid control module
Parking aid sounder
Audio system
4. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step
5. If the cause is not visually evident, check for diagnostic trouble codes (DTCs) and refer to the DTC index

Symptom Chart

CAUTION: Do not apply any grease based products to any parking aid system connector or pins
NOTES:

Please note if this diagnosis is being carried out on a vehicle without a hard wired parking aid speaker, ensure the in car
infotainment system is fully functional and configured correctly


Parking aid sensors that are painted incorrectly and not to the manufacturer standards, will not be considered in any
warranty claim

Symptom Possible Causes Action
NOTE:
Permanent/Intermittent fault

Parking aid system not
functioning correctly. (No
DTCs displayed)
Front or rear parking aid
sensors dirty
Front or rear parking aid
sensor position incorrect
Front or rear parking aid
sensor incorrectly installed
Front or rear parking aid
sensor coupling rings not
installed/incorrectly installed
Parking aid control module or
parking aid sensor connector
not fully latched
Parking aid sensors painted
without being removed from
the bumper assembly or not
painted to the manufacturer
specification
Clean front or rear parking aid sensors
Check the front or parking aid rear sensor position
Check the front or rear parking aid sensor are
correctly installed
Check front or rear parking aid sensor coupling
rings are installed/installed correctly
Ensure all parking aid system connectors are
correctly latched
Remove parking aid sensor and ensure correctly
painted parking aid sensor is installed
- Parking aid sensors that are painted
incorrectly and not to the manufacturer
standards, will not be considered in any
warranty claim
NOTE:
Permanent/Intermittent fault

Parking aid system not
functioning correctly. (No
DTCs displayed). System
characteristics or
environmental effects
Parking aid sensors incorrectly
mounted
Incorrect vehicle ride height
Dirty parking aid sensor face.
Ice/snow covered sensor.
Debris trapped between
parking aid sensor and
parking aid sensor body.
Heavy rain or water splash
from the ground
Non standard, bumper,
exhausts/tailpipes, tow bar or
external spare wheel
mounting
Area around vehicle is not
clear of obstacles such as
channels, gutters or other
items on the ground
Exhaust gas and warm air
clouds creating ghost echoes
Vehicle not on level ground or
next to a gradient
Parking aid sensors painted
without being removed from
the bumper assembly or not
painted to the manufacturer
specification
Ensure the sensors are a tight fit in the holder and
locked. Ensure the sensors are central in the holder
and bumper and at the correct angle
Ensure vehicle ride height is within the specified
limits. Rectify as required
Clean the sensor face as required. Defrost the
sensor and dry as required. Clear any debris from
the sensor and holder as required. Water flowing
over the sensor is a system limitation. (no action
required)
Check for non standard, bumper, exhausts/tailpipe,
tow bar or external spare wheel mounting that may
be being detected by the parking aid system.
Rectify as required
Ensure the area around the vehicle is clear of any
obstacles, move the vehicle to a suitable area
before continuing diagnosis
Ensure no exhaust gas or warm area clouds are in
the area around the parking aid sensor detection
range
Ensure the vehicle is on level ground and clear of
any ramps, potholes or speed bumps, move the
vehicle to a suitable area before continuing
diagnosis
Remove parking aid sensor and ensure correctly
painted parking aid sensor is installed
- Parking aid sensors that are painted
incorrectly and not to the manufacturer
standards, will not be considered in any
warranty claim

11 Secondary battery 12 Dual Battery Junction Box (DBJB) 13 Rear Junction Box (RJB) 14 Megafuse 15 Battery Junction box (BJB) 16 Primary battery
System Operation BATTERY MONITORING SYSTEM - TD4 2.2L DIESEL VEHICLES ONLY
Periodically the battery monitoring system module will instigate a self-calibration routine. To self calibrate, the battery
monitoring system first charges the battery to its full condition.


NOTE: If the vehicle is only driven for short periods the charging process could take a number of days to complete.

Once the battery is fully charged, the battery monitoring system will discharge the battery to approximately 75% of its full
state of charge, but never lower than 12.2 V. The time taken to complete this part of the routine is dependent on the electrical
load on the vehicle.

When the second part of the routine has been successfully completed, the battery monitoring system will return the battery to
its optimum level of charge. The optimum level of charge will be between 12.6 V and 15 V, depending on battery condition,
temperature and loading.

The battery monitoring system module also monitors the battery condition with the engine switched off. If a low voltage
condition is detected the module can request the infotainment system is switched off to protect battery voltage. Once the
infotainment system has been switched off, the vehicle must be run for at least 5 minutes to charge the battery before the
infotainment system can be operated with the engine switched off.

BATTERY MONITORING SYSTEM - SINGLE AND DUAL BATTERY SYSTEM VEHICLES

When the ignition is off (power mode 0), the BMS control module records the primary battery state of charge and begins to
monitor the battery condition from this point.

If the battery state of charge falls by 7%, the BMS control module will monitor the primary battery for 5 minutes. If after the 5
minute monitoring period, the primary battery charge has continued to fall due to the quiescent drain current being too high,
the BMS control module will determine that some control modules are still 'awake'. The BMS control module sends a shutdown
message on the LIN (local interconnect network) bus to the GWM (Gateway Module). The GWM sends a CAN (controller area
network) bus message on both the medium and high speed networks to all control modules, requesting them to shutdown.

The BMS control module will monitor the primary battery state of charge for a further 5 minutes and determine if the primary
battery state of charge is still dropping. If a quiescent drain current continues, the primary battery state of charge will
continue to drop. If the state of charge falls to 12% of the initial monitoring value, the BMS control module determines that
one or more control modules are still awake and a failure to respond to the shutdown request may indicate an error state
within the control module(s).

BMS Low Battery Warning and Energy Management Messages

The BMS continuously monitors the condition of the primary vehicle battery. If excessive battery discharge occurs, the system
will begin to shut down non-essential electrical systems in order to protect the battery.

If the BMS calculates that battery condition is not within set parameters, there are 3 messages that can be displayed, 2 on the
touch screen and 1 on the message center. These inform the user that the battery is either at a low level of charge or the
engine-off power consumption limit has been exceeded.

Low Battery - Please switch engine on or system will shutdown in 3 minutes: is displayed as a Warning on the
touch screen if the engine is not running. This indicates that the battery has fallen below a predefined threshold. As
soon as the battery is charged back above this threshold then the message will be removed.
Low Battery - Please start your engine is displayed on the message center if the engine is not running. This indicates
that the battery has fallen below a predefined threshold. As soon as the battery is charged back above this threshold
then the message will be removed or it can be manually removed by pressing 'OK'.
System will shut down in 3 minutes: is displayed as an Energy management on the touch screen if the engine is not
running, and system features are causing excessive battery discharge. After 3 minutes the BMS will begin shutting
down vehicle systems. Normal system operation will resume when the engine is started.

This is based on a percentage of battery capacity available for the customer to use with the engine off. The percentage can
change based upon several factors.

Once triggered, the resetting of this message will not occur until the vehicle is driven for 10 minutes with the engine running
(to allow the battery to recoup any lost charge). However, if the engine is run for less than 10 minutes, the message will only
be displayed after an additional 5 minutes with the ignition on but engine off.

BMS Control Module Self Calibration

Periodically the BMS control module will instigate a self-calibration routine. To self calibrate, the battery monitoring system www.JagDocs.com

first charges the battery to its full condition.


NOTE: If the vehicle is only driven for short periods the charging process could take a number of days to complete.

Once the battery is fully charged, the BMS control module will discharge the battery to approximately 75% of its full state of
charge, but never lower than 12.2 V. The time taken to complete this part of the routine is dependent on the electrical load on
the vehicle.

When the second part of the routine has been successfully completed, the BMS control module will return the battery to its
optimum level of charge. The optimum level of charge will be between 12.6 V and 15 V, depending on battery condition,
temperature and loading.

The BMS control module also monitors the primary battery condition with the engine switched off. If a low voltage condition is
detected the BMS control module can request the infotainment system is switched off to protect battery voltage.

DUAL BATTERY SYSTEM - DUAL BATTERY SYSTEM VEHICLES ONLY

The dual battery system prevents electrical loads on the vehicle being subjected to low voltage levels during an ECO
(stop/start system) engine start. Low voltage can occur due to the power demand of the TSS (Tandem Solenoid Starter) motor
and could result in degraded performance of components and/or system control modules. The GWM contains the software to
control the dual battery system and electrical load management system to ensure that ECO engine starts do not affect other
vehicle systems.

The dual battery system isolates all power supply sensitive electrical components which may be affected by low voltage from
the primary battery due TSS motor operation, and supplies them with power from the secondary battery when an engine start
is in progress.

The DBJB (Dual Battery Junction Box) contains two contactors, which operate to change the power supply into two separate
circuits when an ECO engine start is required. Sensitive electrical components are supplied from the secondary battery. The
primary battery power is used exclusively to supply the TSS motor and maintain essential power loads to the engine
management system required for engine starting. The contactors are operated by the DBM (Dual Battery Module) on receipt of
LIN bus information from the GWM.
Dual Battery System - Normal State (Engine Running)



Item Description 1 Tandem Solenoid Starter (TSS) motor 2 Primary battery 3 Power and engine management system loads

Diagnostic Trouble Code (DTC) Index - DTC: Integrated Audio Module (IAM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Infotainment Control Module (ICM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Integrated Control Panel (FCIMB) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Satellite Digital Audio Radio System Module (SARM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Digital Audio Broadcast Module (DABM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Hybrid Digital Radio Control Module (HDRCM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Touch Screen Display (FCDIM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Television Module (TVM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Portable Audio Interface Control Module (PAICM) (Description and Operation).

3 Satellite Radio digital receiver (Optional - NAS only) 4 Telephone control module (Optional) 5 Touch-screen 6 TV tuner (Optional) 7 Power amplifier (Not fitted to the Jaguar Sound System) 8 IAM (integrated audio module) 9 Portable audio module (Optional) 10 ICM (information control module)


AUDIO SYSTEM OPERATION System Operation

The components of the audio/infotainment system are all connected on the MOST (media orientated systems transport) ring.
The MOST (media orientated systems transport) ring is a fibre optic communications bus for multimedia applications. Audio
and control information is passed around the MOST (media orientated systems transport) ring and can be picked up by any of
the systems units. For example, radio station tuning/selection input by the vehicle user into the Touch-screen is sent along the
MOST (media orientated systems transport) ring and collected by the IAM (integrated audio module) which then selects the
requested radio station.

MOST (media orientated systems transport) technology uses a plastic optical fibre which forms a network connecting the audio
and multimedia system components. Each component in the ring is connected to the plastic optical fibre through a device
known as a FOT (fibre optical transceiver). Each FOT (fibre optical transceiver) has two optical connections; one connection is
sensitive to light and is the input, the second connection forms the light source and is the output. The system operates by
connecting the output from one FOT (fibre optical transceiver) to the input of another FOT (fibre optical transceiver).
The light signals are sent in one direction only and are formed in the following way:
Electrical signals are converted into an electrical current
The current then drives an LED (light emitting diode) in the FOT (fibre optical transceiver) to produce a high intensity
red light
The LED transmits the light through a fibre optic cable A photo diode in the FOT (fibre optical transceiver) at the opposite end of the fibre optic cable detects the light.
The following components may be connected to the MOST ring dependant on the vehicle equipment level:
IAM (integrated audio module)
Touch-screen
ICM (information control module)
DAB (digital audio broadcasting) radio receiver (Optional - Europe only)
Satellite radio digital receiver (Optional - NAS only)
Power amplifier (Not fitted to the Jaguar Sound System)
Portable audio module (Optional)
Telephone control module (Optional)
Navigation computer (Optional)
TV tuner (Optional)


NOTE: Do not view the red light directly

MOST is a synchronous network. A timing master supplies the clock information and all other devices on the network
synchronize their operation to this clock. The timing master for the MOST (media orientated systems transport) network on this
vehicle is the ICM (information control module). This unit also controls and manages the MOST (media orientated systems
transport) ring and the system components.

An Optical Bus tester is used in conjunction with the Jaguar diagnostic system to diagnose the MOST (media orientated
systems transport) system. The Optical Bus tester emits a visible, high intensity red light which can be connected into the ring
at any point to test the ring integrity. Disconnecting a MOST (media orientated systems transport) connector will reveal if the
high intensity red light is visible.

If a break occurs in the MOST (media orientated systems transport) ring fault codes are stored in the ICM (information control
module) which can be retrieved using the Jaguar diagnostic system equipment.

With reference to the audio system information and signal transfer the instrument cluster is the gateway between the high
and medium speed CAN bus communication protocols. The ICM (information control module) is the gateway between medium speed CAN and the MOST (media orientated systems transport) systems.
A typical example of information transfer is vehicle speed information from the ABS (anti-lock brake system) module used to
control the automatic volume control function. The vehicle speed information from the ABS module is sent on the high speed CAN network and collected by the instrument panel gateway. The signal is passed to the medium speed CAN network and onto the ICM (information control module) gateway. The ICM (information control module) calculates the volume adjustment
required. The corrected audio volume level signal is sent on the MOST (media orientated systems transport) network to the
IAM (integrated audio module) or Power amplifier (dependant on vehicle equipment level) for output to the speaker system.