Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Driver Door
Module/Passenger Door Module (DDM/PDM)
Description and Operation
Driver/Passenger Door Module (DDM/PDM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Driver/Passenger Door Modules
(DDM/PDM). For additional diagnosis and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Diagnosis and
Testing).
DTC Description Possible Causes Action B108F-23
Cabin Lock/Unlock
Switch - Signal stuck low
Cabin lock/unlock switch signal
stuck
Switch pressed for longer than
20 seconds
Switch circuit short circuit to
power or ground
Switch failure
Check the switch operation and
serviceability. Refer to the electrical circuit
diagrams and check the switch circuit B109C-11
Front Courtesy Light -
Circuit short to ground
Short to ground
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
ground B109C-15
Front Courtesy Light -
Circuit short to battery
or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
power or open circuit B10EB-11
Driver Door Double
Locking Motor - Circuit
short to ground
Short to ground
Refer to the electrical circuit diagrams and
test driver door double locking motor circuit
for short to ground
DTC Description Possible Causes Action B10EB-15
Driver Door Double
Locking Motor - Circuit
short to battery or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test driver door double locking motor circuit
for short to power or open circuit B10EC-11
Passenger Door Double
Locking Motor - Circuit
short to ground
Short to ground
Refer to the electrical circuit diagrams and
test passenger door double locking motor
circuit for short to ground B10EC-15
Passenger Door Double
Locking Motor - Circuit
short to battery or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test passenger door double locking motor
circuit for short to power or open circuit B10ED-11
Rear Door Driver Side
Double Locking Motor -
Circuit short to ground
Rear driver door double locking
motor circuit short circuit to
ground
Refer to the electrical circuit diagrams and
check the circuit B10ED-15
Rear Door Driver Side
Double Locking Motor -
Circuit short to battery
or open
Rear driver door double locking
motor circuit short circuit to
power or open circuit
Refer to the electrical circuit diagrams and
check the circuit B10EE-11
Rear Door Passenger
Side Double Locking
Motor - Circuit short to
ground
Rear passenger door double
locking motor circuit short
circuit to ground
Refer to the electrical circuit diagrams and
check the circuit B10EE-15
Rear Door Passenger
Side Double Locking
Motor - Circuit short to
battery or open
Rear passenger door double
locking motor circuit short
circuit to power or open circuit
Refer to the electrical circuit diagrams and
check the circuit B1108-11
Driver Door Central
Locking Motor - Circuit
short to ground
Short to ground
Refer to the electrical circuit diagrams and
test driver door central locking motor circuit
for short to ground B1108-15
Driver Door Central
Locking Motor - Circuit
short to battery or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test driver door central locking motor circuit
for short to power or open circuit B1109-11
Passenger Door Central
Locking Motor - Circuit
short to ground
Short to ground
Refer to the electrical circuit diagrams and
test passenger door central locking motor
circuit for short to ground B1109-15
Passenger Door Central
Locking Motor - Circuit
short to battery or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test passenger door central locking motor
circuit for short to power or open circuit B110A-11
Rear Door Driver Side
Central Locking Motor -
Circuit short to ground
Rear driver door central locking
motor circuit short circuit to
ground
Refer to the electrical circuit diagrams and
check the circuit B110A-15
Rear Door Driver Side
Central Locking Motor -
Circuit short to battery
or open
Rear driver door central locking
motor circuit short circuit to
power or open circuit
Refer to the electrical circuit diagrams and
check the circuit B110B-11
Rear Door Passenger
Side Central Locking
Motor - Circuit short to
ground
Rear passenger door central
locking motor circuit short
circuit to ground
Refer to the electrical circuit diagrams and
check the circuit B110B-15
Rear Door Passenger
Side Central Locking
Motor - Circuit short to
battery or open
Rear passenger door central
locking motor circuit short
circuit to power or open circuit
Refer to the electrical circuit diagrams and
check the circuit B1163-11
Left Mirror Heater
Output Short To Ground
- Circuit short to ground
Short to ground
Refer to the electrical circuit diagrams and
test left mirror heater output circuit for short
to ground
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
DTC Description Possible Causes Action B1087-83
LIN Bus "A" - Value of
signal protection
calculation incorrect
Checksum of the received LIN
frame from battery backed
sounder, roof header console,
and/or rain/light sensor is
incorrect
Check operation of rain/light sensor by
covering sensor or applying water to screen,
install a new sensor as required B1087-88 LIN Bus "A" - Bus off
Bus off. Battery backed sounder,
roof header console, and/or
rain/light sensor LIN circuit -
short to ground, power
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and check battery backed
sounder, roof header console, and rain/light
sensor LIN circuit for short to ground, power B108F-23
Cabin Lock/Unlock
Switch - Signal stuck
low
Cabin lock/unlock switch signal
stuck
Switch pressed for longer than
20 seconds
Switch circuit short circuit to
power or ground
Switch failure
Check the switch operation and
serviceability. Refer to the electrical circuit
diagrams and check the switch circuit B109C-11
Front Courtesy Light -
Circuit short to ground
Short to ground
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
ground B109C-15
Front Courtesy Light -
Circuit short to battery
or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
power or open circuit B10EB-11
Driver Door Double
Locking Motor - Circuit
short to ground
Driver door double locking motor
control circuit - short to ground
Refer to the electrical circuit diagrams and
test driver door double locking motor control
circuit for short ground B10EB-15
Driver Door Double
Locking Motor - Circuit
short to battery or open
Driver door double locking motor
control circuit - short to power,
open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test driver door double
locking motor control circuit for short to
power or open circuit B10EC-11
Passenger Door Double
Locking Motor - Circuit
short to ground
Passenger door double locking
motor control circuit - short to
ground
Refer to the electrical circuit diagrams and
test passenger door double locking motor
control circuit for short ground B10EC-15
Passenger Door Double
Locking Motor - Circuit
short to battery or open
Passenger door double locking
motor control circuit - short to
power, open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test passenger door
double locking motor control circuit for short
to power or open circuit B10ED-11
Rear Door Driver Side
Double Locking Motor -
Circuit short to ground
Rear door driver side double
locking motor control circuit -
short to ground
Refer to the electrical circuit diagrams and
test rear door driver side double locking
motor control circuit for short ground B10ED-15
Rear Door Driver Side
Double Locking Motor -
Circuit short to battery
or open
Rear door driver side double
locking motor control circuit -
short to power, open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test rear door driver
side double locking motor control circuit for
short power, open circuit
Multifunction Electronic Modules - Driver Door Module (DDM)
Diagnosis and Testing
Description and Operation Published: 11-May-2011
For a detailed description of the multifunction electronic control modules, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (419-10 Multifunction Electronic Modules)
Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC Index
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).
When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B10EB11
Driver door double
locking motor
Driver door double locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short ground Electrical
Fuse(s)
Electrical connector(s)
Wiring Harness Visual Inspection
DTC Description Possible Cause Action B10EB15
Driver door double
locking motor
Driver door double locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short to power or open circuit B10EC11
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short ground B10EC15
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short to power or open circuit B10ED11
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short ground B10ED15
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short power, open circuit B10EE11
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short ground B10EE15
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short power, open circuit B110811
Driver door central
locking motor
Driver door central locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short
ground B110815
Driver door central
locking motor
Driver door central locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short to power, open circuit B110A11
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
ground B110A15
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
power, open circuit Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
to power, open circuit B116311
Left Mirror Heater
Output
Left mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to ground B116315
Left Mirror Heater
Output
Left mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to power, open
circuit B116411
Right Mirror Heater
Output
Right mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to ground B116415
Right Mirror Heater
Output
Right mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to power, open
circuit B116511
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to ground
Published: 11-May-2011
Multifunction Electronic Modules - Passenger Door Module (PDM)
Diagnosis and Testing
Description and Operation
For a detailed description of the multifunction electronic control modules, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (419-10 Multifunction Electronic Modules)
Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC Index
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).
When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B10EB11
Driver door double
locking motor
Driver door double locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short ground Electrical
Fuse(s)
Electrical connector(s)
Wiring Harness Visual Inspection
DTC Description Possible Cause Action B10EB15
Driver door double
locking motor
Driver door double locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short to power or open circuit B10EC11
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short ground B10EC15
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short to power or open circuit B10ED11
Rear door driver side
double locking
motor
Rear door driver side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short ground B10ED15
Rear door driver side
double locking
motor
Rear door driver side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short power, open circuit B10EE11
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short ground B10EE15
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short power, open circuit B110911
Passenger door
central locking
motor
Passenger door central locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door central locking motor control circuit for
short ground B110915
Passenger door
central locking
motor
Passenger door central locking
motor control circuit - short to
power, open circuit Refer to the electrical circuit diagrams and test
passenger door central locking motor control circuit for
short to power, open circuit B110B11
Rear door passenger
side central locking
motor
Rear passenger door central
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
passenger door central locking motor control circuit for
short ground B110B15
Rear door passenger
side central locking
motor
Rear passenger door central
locking motor control circuit -
short to power, open circuit Refer to the electrical circuit diagrams and test rear
passenger door central locking motor control circuit for
short to power, open circuit B116311
Left Mirror Heater
Output
Left mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to ground B116315
Left Mirror Heater
Output
Left mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to power, open
circuit B116411
Right Mirror Heater
Output
Right mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to ground B116415
Right Mirror Heater
Output
Right mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to power, open
circuit B116511
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to ground