Page 2497 of 3039
Connect the door release cable correctly. If the cable is
damaged, install a new door release cable. Test the system
for normal operation A2: CHECK THE EXTERIOR DOOR HANDLE RELEASE CONNECTION TO THE DOOR LATCH 1 Confirm the exterior door handle release connection to the door latch is installed correctly Is the exterior door handle release cable installed correctly?
Yes
GO to Pinpoint Test C. No
Connect the door release cable correctly. If the cable is
damaged, install a new door release cable. Test the system
for normal operation
PINPOINT TEST B : SINGLE DOOR WILL NOT OPEN FROM THE INSIDE (BUT OPENS FROM THE OUTSIDE) TEST CONDITIONS DETAILS/RESULTS/ACTIONS B1: CHECK THE INTERIOR DOOR RELEASE CABLE TO INTERIOR DOOR HANDLE IS INSTALLED CORRECTLY
NOTE: Figure A - Child lock off position shown 1 Make sure the child lock is disengaged (rear door only)
Page 2498 of 3039
Remove the door trim panel as necessary 3 Confirm the interior door release cable is correctly installed to the interior door handle Is the cable correctly installed?
Yes
GO to B2. No
Connect the door release cable correctly. If the cable is
damaged, install a new door release cable. Test the system
for normal operation B2: CHECK THE INTERIOR DOOR HANDLE RELEASE CONNECTION TO THE DOOR LATCH
1 Confirm the interior door handle release connection to the door latch is installed correctly Is the interior door handle release cable installed correctly?
Yes
GO to Pinpoint Test C. No
Connect the door release cable correctly. If the cable is
damaged, install a new door release cable. Test the system
for normal operation
PINPOINT TEST C : DOOR LATCHING AND LOCKING FUNCTION TEST TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: HARNESS CONNECTION
Page 2501 of 3039
NOTE: Unlocked position shown 6 Confirm that the latch interior release lever is in the unlocked position as shown
NOTE: Locked position shown 7 Press the lock button on the key-fob or smart key Does the latch interior release lever move from the unlocked
position to the locked position? Yes
GO to C5. No
If this is a repeat test and the vehicle electrical test section
has been completed and confirmed that vehicle is working
correctly, then replace the door latch. If replacing latch as part
of a warranty claim, please quote reference code LKINOP in
the technician comments section of the warranty claim C5: PHYSICAL TEST 2
Page 2502 of 3039

NOTE: Unlocked position shown 1 With the latch in the locked state (i.e. the latch interior release lever is in the locked position), press the key-fob or smart key
unlock button Does the latch interior release lever move from the locked position
to the unlocked position? Yes
GO to C6. No
If this is a repeat test and the vehicle electrical test section
has been completed and confirmed that vehicle is working
correctly, then replace the door latch. If replacing latch as part
of a warranty claim, please quote reference code LKINOP in
the technician comments section of the warranty claim C6: PHYSICAL TEST 3
NOTE: Fully latched position shown 1 With the latch in its unlocked state, push the latch exterior release lever against its return spring, whilst simultaneously
applying a light pressure to release the latch claw using a
small screw driver or similar Does the latch claw release? Yes
GO to C7. No
Repeat tests C5 and C6 to confirm the fault GO to C5. If the repeat test has confirmed that the exterior release lever will
not release the claw on an unlocked latch replace the door
latch. If replacing latch as part of a warranty claim, please
quote reference code EXTINOP in the technician comments
section of the warranty claim C7: PHYSICAL TEST 4
Page 2504 of 3039

NOTE: Unlocked position shown 3 Confirm that the latch interior release lever is in the unlocked position as shown
4 Whilst the latch is still in its unlocked state, push the latch interior release lever against its return spring, whilst
simultaneously applying a light pressure to release the latch
claw using a small screw driver or similar Does the latch claw release? Yes
Latch has passed all tests to confirm its correct function. DO
NOT REPLACE LATCH as part of any attempts to resolve any
locking functionality issues
No
Repeat test GO to C7. If repeat test has confirmed that the interior release lever will not release the claw when the latch is
in the unlocked state, then replace the latch. If replacing latch
as part of a warranty claim, please quote reference code
INTINOP in the technician comments section of the warranty
claim
PINPOINT TEST D : LATCH MOUNTED DOOR AJAR SWITCH TEST TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: TEST 4 DOOR LATCH NOTES:
If a customer is complaining of issues relating to a door ajar signal e.g. door latch won’t lock, or alarm system triggering
(indicated via DTC’s), there may be several components that generate the fault, including www.JagDocs.com
Page 2512 of 3039
Published: 11-May-2011
Handles, Locks, Latches and Entry Systems - Exterior Luggage Compartment Lid Release Switch
Removal and Installation
Removal
All vehicles
NOTE: Removal steps in this procedure may contain installation details.
1. Refer to: Luggage Compartment Lid Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
2.
3. Torque: 3 Nm 4.
Page 2517 of 3039
Handles, Locks, Latches and Entry Systems - Front Door Latch
Removal and Installation
Removal Published: 04-Feb-2013
1. Refer to: Front Door Window Glass (501-11 Glass, Frames and Mechanisms, Removal and Installation).
2. NOTE: Left-hand shown, right-hand similar.
Refer to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
3. Refer to: Front Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
4. NOTE: Right-hand shown, left-hand similar.
Page 2526 of 3039
Published: 11-May-2011
Handles, Locks, Latches and Entry Systems - Luggage Compartment Lid Lock Cylinder
Removal and Installation
Removal
NOTE: Removal steps in this procedure may contain installation details.
1. Refer to: Luggage Compartment Lid Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
2.
3. Torque: 3.2 Nm