AV
SUBWOOFERAV-103
< COMPONENT DIAGNOSIS > [AUDIO SYSTEM]
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1. Connect BOSE speaker amp. connector M112.
2. Turn ignition switch to ACC.
3. Push “POWER” switch.
4. Check voltage between subwoofer connector B72 terminal 4 and ground.
Are the voltage test results as specified?
YES >> GO TO 4.
NO >> Replace BOSE speaker amp. Refer to AV-182, "
Removal and Installation".
4.SUBWOOFER AUDIO SIGNAL CHECK
1. Connect BOSE speaker amp. connector M112 and subwoofer connector B72.
2. Turn ignition switch to ACC.
3. Push “POWER” switch.
4. Check the signal between BOSE speaker amp. harness connec- tor M112 terminals with CONSULT-III or oscilloscope.
Is the audio signal voltage as specified?
YES >> Replace subwoofer. Refer to AV-177, "Removal and Installation".
NO >> GO TO 5.
5.HARNESS CHECK
(+) (-) ACC
Connector Terminal
B72 4 Ground Battery voltage
ALNIA0364GB
Connector Te r m i n a l s
Condition Reference
signal
(+) (-)
M112 9 14 Receive au-
dio signal
ALNIA0366GB
SKIA0177E
Revision: April 20092010 QX56
AV-104
< COMPONENT DIAGNOSIS >[AUDIO SYSTEM]
SUBWOOFER
1. Disconnect AV control unit connector M42 and BOSE speaker
amp. connector M113.
2. Check continuity between AV control unit harness connector
M42 (A) and BOSE speaker amp. harness connector M113 (B).
3. Check continuity between AV control unit harness connector M42 (A) and ground.
Are the continuity test results as specified?
YES >> GO TO 6.
NO >> • Check connector housings for disconnected or loose terminals. • Repair harness or connector.
6.REAR DOOR SPEAKER SIGNAL CHECK
1. Connect AV control unit connector M42 and BOSE speaker amp. connector M113.
2. Turn ignition switch to ACC.
3. Push “POWER” switch.
4. Check the signal between AV control unit harness connector M42 terminals with CONSULT-III or oscilloscope.
Is the audio signal voltage reading as specified?
YES >> Replace BOSE speaker amp. Refer to AV-182,
"Removal and Installation".
NO >> Replace AV control unit. Refer to AV-169, "
Removal and
Installation".
AB
Continuity
Connector Terminal Connector Terminal
M42 4
M113 21
Ye s
52
2
13 23
14 33
A —Contin u it y
Connector Terminal
M42 4
Ground No
5
13
14
ALNIA0418GB
Connector Te r m i n a l s
Condition Reference
signal
(+) (-)
M42 45
Receive
audio sig-
nal
13 14
ALNIA0419GB
SKIA0177E
Revision: April 20092010 QX56
AV
AMP ON SIGNAL CIRCUITAV-105
< COMPONENT DIAGNOSIS > [AUDIO SYSTEM]
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AMP ON SIGNAL CIRCUIT
DescriptionINFOID:0000000005146339
When the audio system is turned on, a voltage signal is s upplied from the AV control unit to the BOSE speaker
amp. When this signal is received, t he BOSE speaker amp. will turn on.
Diagnosis ProcedureINFOID:0000000005146340
Regarding Wiring Diagram information, refer to AV-116, "Wiring Diagram".
1.CHECK AMP ON SIGNAL (BOSE SPEAKER AMP)
1. Turn audio system ON.
2. Check voltage between BOSE speaker amp. harness connector M113 terminal 31 and ground.
Is battery voltage present?
YES >> Inspection End.
NO >> GO TO 2.
2.CHECK AMP ON SIGNAL (AV CONTROL UNIT)
Check voltage between AV control unit harness connector M42 ter-
minal 1 and ground.
Is battery voltage present?
YES >> Repair harness or connector.
NO >> Replace AV control unit. Refer to AV-169, "
Removal and
Installation".
31 - Ground
: Battery voltage
ALNIA0369GB
1 - Ground: Battery voltage
ALNIA0420GB
Revision: April 20092010 QX56
AV-106
< COMPONENT DIAGNOSIS >[AUDIO SYSTEM]
STEERING SWITCH
STEERING SWITCH
DescriptionINFOID:0000000005146341
When one of the steering wheel audio control switches
is pushed, the resistance in the steering wheel audio
control switch circuit changes depending on which button is pushed.
Diagnosis ProcedureINFOID:0000000005146342
Regarding Wiring Diagram information, refer to AV-116, "Wiring Diagram".
1.CHECK STEERING WHEEL AUDIO CONTROL SWITCH RESISTANCE
1. Turn ignition switch OFF.
2. Disconnect steering wheel audio control switch connector M102.
3. Check resistance between steering switch connector terminals.
Do the steering wheel audio control switches check OK?
YES >> GO TO 2.
NO >> Replace steering wheel audio control switch. Refer to AV-179, "
Removal and Installation".
2.CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect AV control unit connector M42 and spiral cable con- nector M30.
3. Check continuity between AV control unit harness connector M42 (A) and spiral cable harness connector M30 (B).
4. Check continuity between AV c ontrol unit connector M42 (A) and ground.
Terminal Signal name ConditionResistance
(Ω)
(Approx.)
16 17 Seek (down)
Depress switch. 165
Volume (down) Depress VOL down switch. 487
Phone/Send Depress switch. 0
20 17 Seek (up)
Depress switch. 165
Volume (up) Depress VOL up switch. 487
Mode/End Depress switch. 0
WKIA4457E
AB
Continuity
Connector Terminal Connector Terminal
M42 6
M30 24
Ye s
15 31
16 32
A —Continuity
Connector Terminal
M42 6
Ground No
15
16
ALNIA0332GB
Revision: April 20092010 QX56
AV-108
< COMPONENT DIAGNOSIS >[AUDIO SYSTEM]
MICROPHONE SIGNAL CIRCUIT
MICROPHONE SIGNAL CIRCUIT
DescriptionINFOID:0000000005146343
Voice signals are transmitted from the microphone to the
AV control unit using the microphone signal circuits.
Diagnosis ProcedureINFOID:0000000005146344
Regarding Wiring Diagram information, refer to AV-116, "Wiring Diagram".
1.CHECK HARNESS BETWEEN AV CONTROL UNIT AND MICROPHONE
1. Turn ignition switch OFF.
2. Disconnect AV control unit connector and microphone connec- tor.
3. Check continuity between AV control unit harness connector M45 (A) and microphone harness connector R109 (B).
4. Check continuity between AV control unit harness connector M45 (A) and ground.
Are the continuity test results as specified?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK MICROPHONE POWER SUPPLY
1. Connect AV control unit connector and microphone connector.
2. Turn ignition switch ON.
3. Check voltage between microphone harness connector R109 terminal 4 and ground.
Is voltage reading approx. 5 volts?
YES >> GO TO 3.
NO >> Replace AV control unit. Refer to AV-169, "
Removal and
Installation".
3.CHECK MICROPHONE SIGNAL
AB
Continuity
Connector Terminal Connector Terminal
M45 72
R109 1
Ye s
71 2
70 4
A —Con tin uit y
Connector Terminal
M45 70
GroundNo
71
72
AWLIA1603ZZ
4 - Ground : Approx. 5V
WKIA5796E
Revision: April 20092010 QX56
AV-158
< SYMPTOM DIAGNOSIS >[AUDIO SYSTEM]
NORMAL OPERATING CONDITION
NORMAL OPERATING CONDITION
DescriptionINFOID:0000000005146353
AUDIO SYSTEM
The majority of the audio troubles are the result of
outside causes (bad CD, electromagnetic interference,
etc.).
Noise
The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction.
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-
tains or buildings blocking the signal.
• Multi-path noise: This noise results from the waves s ent directly from the broadcast station arriving at the
antenna at a different time from the waves which reflect off mountains or buildings.
The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
Type of Noise and Possible Cause
NAVIGATION SYSTEM
Basic Operation
Vehicle Mark
Occurrence condition Possible cause
Occurs only when engine is ON. A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed. • Ignition components
The occurrence of the noise is linked with the operation of the fuel pump. • Fuel pump condenser
Noise only occurs when various
electrical components are oper-
ating. A cracking or snapping sound occurs with the op-
eration of various switches.
• Relay malfunction, AV control unit malfunc-
tion
The noise occurs when various motors are operat-
ing. • Motor case ground
• Motor
The noise occurs constantly, not just under certain conditions. • Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line
A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively. • Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit
Symptom
Cause Remedy
No image is shown. Display brightness adjustment is set fully to DARK
side. Adjust the display brightness.
No guide sound is heard.
Audio guide volume is too low or
too high. Volume control is set to OFF, MIN or MAX. Adjust the audio guide volume.
Audio guidance is not available while the vehicle is
driving on a dark pink route.
System is not malfunctioning.
Screen is too dark.
Motion of the image is too slow. Temperature inside the vehicle is low.
Wait until the temperature inside the vehicle
reaches the proper temperature.
Small black or bright spots appear
on the screen. Symptom peculiar to a liquid crystal display (dis-
play unit). System is not malfunction.
Revision: April 20092010 QX56
AV
NORMAL OPERATING CONDITIONAV-159
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]
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Destination, Passing Points and
Menu Items Cannot be Selected/Set
Symptom Cause Remedy
Map screen and BIRDVIEW™
Name of the place vary with the
screen. Some thinning of the character data is done to pre-
vent the display becoming to complex. In some
cases and in some locations, the display contents
may differ.
The same place name, street name, etc. may not
be displayed every time on account of the data
processing. System is not malfunctioning.
Vehicle mark is not positioned cor-
rectly. Vehicle is transferred by ferry or by towing after its
ignition switch is turned to OFF. Drive the vehicle for a while in the GPS sat-
ellite signal receiving condition.
Screen will not switch to nighttime
mode after the lighting switch is
turned ON. The daytime screen is selected by the “SWITCH
SCREENS” when the last time the screen dim-
ming setting is done.
Switching between daytime/nighttime screen may
be inhibited by the automatic illumination adjust-
ment function. Perform screen dimming and select the
nighttime screen by “SWITCH SCREENS”.
Map screen will not scroll in accor-
dance with the vehicle travel. Current location is not displayed.
Press “MAP” button to display the current lo-
cation.
Vehicle mark will not be shown. Current location is not displayed. Press “MAP” button to display the current lo-
cation.
Accuracy indicator (GPS satellite
mark) on the map screen stays
gray. GPS satellite signal is intercepted because the ve-
hicle is in or behind a building.
Move the vehicle out to an open space.
GPS satellite signal cannot be received because
an obstacle is placed on top of the instrument pan-
el. Do not place anything on top of the meter dis-
play (instrument panel).
GPS satellites are not visible from current location. Wait until GPS satellites are visible by mov- ing the vehicle.
Vehicle location accuracy is low. Accuracy indicator (GPS satellite mark) on the map screen stays gray. Current location is not determined.
Vehicle speed setting by the vehicle speed pulse
has been deviated (advanced or retarded) from
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle. Drive the vehicle for a while [for approx. 30
minutes at approx. 30 km/h (19 MPH)] and
the deviation will be automatically adjusted. If
advancement or retard still occur, perform
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis
function.
Map data has error or omission. (Vehicle mark is
always deviated to the same position.) As a rule, an updated map DVD–ROM will be
released once a year.
Symptom
Cause Remedy
Destination cannot be set. Destination to be set is on an expressway. Set the destination on an ordinary road.
Passing point is not searched
when re-searchi ng the route. The vehicle has already passed the passing point,
or the system judged so. To include the passing points that have been
passed into the route again, set the route
again.
Route information will not be dis-
played. Route searching has not been done.
Set the destination and perform route
searching.
Vehicle mark is not on the recommended route. Drive on the recommended route.
Route guide is turned OFF. Turn route guide ON.
Route information is not available on the dark pink
route. System is not malfunctioning.
After the route searching, no guide
sign will appear as the vehicle
goes near the entrance/exit to the
toll road. Vehicle mark is not on the recommended route.
(On the display, only guide signs related to the rec-
ommended route will be shown.)
Drive on the recommended route.
Revision: April 20092010 QX56
AV
NORMAL OPERATING CONDITIONAV-163
< SYMPTOM DIAGNOSIS > [AUDIO SYSTEM]
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Place In a parking lot
When driving in a parking lot, or other loca-
tion where there are no roads on the map,
matching may place the vehicle mark on a
nearby road. When the vehicle returns to
the road, the vehicle mark may have devi-
ated from the correct location.
When driving in circle or turning the steer-
ing wheel repeatedly, direction errors accu-
mulate, and the vehicle mark may deviate
from the correct location.
If after travelling about 10 km (6
miles) the correct location has
not been restored, perform lo-
cation correction and, if neces-
sary, direction correction.
Turntable
When the ignition switch is OFF, the navi-
gation system cannot get the signal from
the gyroscope (angular speed sensor).
Therefore, the displayed direction may be
wrong and the correct road may not be eas-
ily returned to after rotating the vehicle on a
turntable with the ignition OFF.
Slippery roads On snow, wet roads, gravel, or other roads
where tires may slip easily, accumulated
mileage errors may cause the vehicle mark
to deviate from the correct road.
Slopes When parking in sloped garages, when
travelling on banked roads, or in other cas-
es where the vehicle turns when tilted, an
error in the turning angle will occur, and the
vehicle mark may deviate from the road.
Map data Road not displayed on the map screen
When driving on new roads or other roads
not displayed on the map screen, map
matching does not function correctly and
matches the location to a nearby road.
When the vehicle returns to a road which is
on the map, the vehicle mark may deviate
from the correct road.
Different road pattern
(Changed due to repair) If the road pattern stored in the map data
and the actual road pattern are different,
map matching does not function correctly
and matches the location to a nearby road.
The vehicle mark may deviate from the cor-
rect road.
Vehicle Use of tire chains When tire chains are used, the mileage is
not correctly detected, and the vehicle mark
may deviate from the correct road.Drive the vehicle for a while. If
the distance still deviates, ad-
just it by using the distance ad-
justment function. (If the tire
chain is removed, recover the
original value.)
Cause (condition) –: While driving ooo: Display
Driving conditionRemarks (correction, etc.)
SEL709V
SEL710V
SEL699V
ELK0201D
Revision: April 20092010 QX56