Page 97 of 106
86A-97
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 12 The CD does not eject.
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Is a second CD jammed in the player?Remove the CD that is jammed in
the CD player.
Activate AC013 CD ejection
Replace the radio, component code
261 (see MR 392 (Clio III) or
MR 411 (New Twingo)
Mechanical, 86A, Radio, Radio:
Removal - Refitting). Was the CD ejected?
Check the ET009 CD eject button.
Is the status of the CD eject button consistent?Perform the test several times.
If the fault is still present,
contact Techline.
Replace the radio, component code 261 (see MR 392
(Clio III) or MR 411 (New Twingo) Mechanical, 86A,
Radio, Radio: Removal - Refitting).
YES
NO
NO
YES
YES
NO
R208_V64_ALP12
Page 98 of 106
86A-98
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 13 A radio button(s) no longer operates or functions poorly.
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check button operation. Perform a status reading for
the buttons (see Conformity check).
Are the statuses consistent with button
activation?Contact the Techline.
Replace the radio, component code 261 (see MR 392
(Clio III) or MR 411 (New Twingo) Mechanical, 86A,
Radio, Radio: Removal - Refitting).
YES
NO
R208_V64_ALP13
Page 99 of 106

86A-99
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 14 Poor sound (regardless of the source).
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Run a command for each speaker using AC004 Front
right-hand speaker line test, AC005 Front left-hand
speaker line test, AC006 Rear right-hand speaker
line test, AC007 Rear left-hand speaker line test.
See ALP 10 Sound fault for
a speaker or tweeter.
Do the speakers and tweeter all emit sound?
Run command SC002 Computer configuration.
Is the sound still poor?The problem disappears.
Check the speakers and tweeters (visual and mechanical
appearance: presence of foreign bodies, mounting and
diaphragm condition).If possible, repair the incorrect
component(s), otherwise replace the
faulty speaker(s), component codes
1597, 1598, 189 and 190 (see MR 392
(Clio III) or MR 411 (New Twingo),
86A, Radio, Front speakers:
Removal - Refitting or see MR 392
(Clio III) or MR 411 (New Twingo),
86A, Radio, Rear speakers: Removal
- Refitting) and/or replace the faulty
tweeter(s), component codes 365, 366
(see MR 392 (Clio III) or MR 411
(New Twingo), 86A, Radio, Tweeter:
Removal - Refitting). Are the checks correct?
NO
YES
NO
YES
NO
YES
A
R208_V64_ALP14
Page 100 of 106

86A-100
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 14
CONTINUED
Check the insulation and the absence of interference
resistance on the following connections:
•34A between components 261 and 190,
•34B between components 261 and 190,
•34C between components 261 and 189,
•34D between components 261 and 189,
•34E between components 261, 365 and 1598
(left-hand drive) or 1597 (right-hand drive),
•34F between components 261, 365 and 1598
(left-hand drive) or 1597 (right-hand drive),
•34G between components 261, 366 and 1598
(right-hand drive) or 1597 (left-hand drive),
•34H between components 261, 366 and 1598
(right-hand drive) or 1597 (left-hand drive).If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the
wiring, otherwise replace it.
Are the checks correct?
Is the fault located on a component (speaker,
tweeter)?Replace the faulty speaker,
component codes 1597, 1598, 189
and 190 (see MR 392 (Clio III) or
MR 411 (New Twingo), 86A, Radio,
Front speakers: Removal - Refitting
or see MR 392 (Clio III) or MR 411
(New Twingo), 86A, Radio, Rear
speakers: Removal - Refitting) and/
or replace the faulty tweeter(s),
component codes 365, 366 (see
MR 392 (Clio III) or MR 411
(New Twingo), 86A, Radio, Tweeter:
Removal - Refitting). Contact the Techline.
A
YES
NO
YES
YES
NO
Page 101 of 106
86A-101
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 15 Telephone communication is poor
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the microphone using command AC010
Microphone test.
Is the result of the check correct?
Is the telephone reception area good enough to
do the test?Go to an area with good telephone
reception to do the test.
If the fault is still present, contact Techline.
Contact the Techline.
NOA
YES
NO
YES
R208_V64_ALP15
Page 102 of 106

86A-102
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 15
CONTINUED
Check the condition and connection of the
connectors of the microphone, component code 789
and of the radio, component code 261.
If the connectors are faulty and if there is a repair
procedure (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the connector, otherwise replace the wiring.
Check the continuity, insulation and absence of
interference resistance on the connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise
replace it. Are the checks correct?
Replace the microphone, component code 789
(see MR 392 (Clio III) or MR 411 (New Twingo), 86B,
Car phone, "Hands-free" microphone: Removal -
Refitting).
A
NO
NO
YES
Page 103 of 106

86A-103
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 16 Voice recognition does not work or does not work properly
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the microphone using command AC010 Microphone test.
Is the result of the check correct? Contact the Techline.
Check the condition and connection of the connectors of the
microphone, component code 789 and of the radio, component
code 261.
If the connectors are faulty and if there is a repair procedure
(see Technical Note 6015A, Repairing electrical wiring, Wiring:
Precautions for repair), repair the connector, otherwise replace
the wiring.
Check the continuity, insulation and absence of interference
resistance on the following connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or
connections are faulty and
there is a repair procedure
(see Technical Note
6015A, Electrical wiring
repair, Wiring:
Precautions for repair),
repair the wiring, otherwise
replace it.
Are the checks correct?
Replace the microphone, component code 789 (see MR 392
(Clio III) or MR 411 (New Twingo), 86B, Car phone,
"Hands-free" microphone: Removal - Refitting).
YES
NO
NO
YES
R208_V64_ALP16
Page 104 of 106
86A-104
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 17 Problem pairing my telephone to the radio
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Consult the list of compatible phones on
Renault.net.
Is the customer's phone in the list of compatible
phones authorised by Renault?Explain to the customer that the phone is not
compatible with this radio.
Is it possible to pair another compatible phone
to this radio?Contact the Techline.
Is it possible to pair the customer's phone to
this radio when outside?The problem disappears.
Is the customer's phone working properly?Explain to the customer that the phone must
be replaced.
Contact the Techline.
NO
YES
NO
YES
YES
NO
NO
YES
R208_V64_ALP17