2009 DODGE RAM 3500 DIESEL Owners Manual

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Service ContractYou may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
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the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.WARRANTY INFORMATION (U.S. Vehicles Only)See the Warranty Information Booklet for the terms and
provisions of Chrysler Motors LLC warranties applicable
to this vehicle.
MOPARPARTSMoparfluids, lubricants, parts, and accessories are
available from an authorized dealer. They will help keep
the vehicle operating at its best.REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
504 IF YOU NEED CONSUMER ASSISTANCE

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.In CanadaIf you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMSTo order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).•
Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
IF YOU NEED CONSUMER ASSISTANCE 505
9

•
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.Call toll free at:
•
1–800–890–4038 (U.S.)
•
1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•
www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADESThe following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
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TreadwearThe Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction GradesThe Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
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Temperature GradesThe temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
508 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Fuel........................... 379
Adjustable Pedals ....................... 141
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 434
Air Conditioner Maintenance ............... 435
Air Conditioning Refrigerant .............435,436
Air Conditioning System ................237,435
Air Conditioning System, Zone Control ........ 240
Air Pressure, Tires .................... 355,360
Airbag ............................ 34,47,54
Airbag Light ....................... 58,75,189
Airbag On/Off Switch ..................... 54
Alarm Light ........................... 191
Alarm (Security Alarm) .................... 18
Alarm System (Security Alarm) ............... 18
Alterations/Modifications, Vehicle ............. 7
Antenna, Satellite Radio ................... 230
Antifreeze (Engine Coolant) ...........442,443,478
Disposal ............................ 445
Anti-Lock Brake System (ABS) .............. 333Anti-Lock Warning Light
...............196,332
Anti-Theft Security Alarm (Theft Alarm) ........ 18
Anti-Theft System ........................ 18
Appearance Care ........................ 452
Ashtray ............................... 164
Assistance Towing ....................... 101
Automatic Dimming Mirror ................. 82
Automatic Transaxle ...................... 12
Interlock System ....................... 14
Automatic Transmission Adding Fluid ......................... 451
Fluid and Filter Changes ................. 452
Fluid Level Check ................... 449,450
Fluid Type ........................ 449,480
Shifting ............................. 255
Special Additives ...................... 452
Axle Fluid .......................... 448,480
Axle Lubrication (Axle Fluid) ............... 448510 INDEX