Page 113 of 473

Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the UConnect
system Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the UConnectmode (e.g., from radio
mode):
•Press and hold the VOICE RECOGNITION button for
five seconds until the session begins, or,
•Press the VOICE RECOGNITION button and say the
Setup, Voice Trainingcommand.
Repeat the words and phrases when prompted by the
UConnectsystem. For best results, the Voice Training
session should be completed when the vehicle is parked
with the engine running, all windows closed, and the
blower fan switched off.This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
To restore the Voice Recognition system to factory default
settings, enter the Voice Training session via the above
procedure and follow the prompts.
Voice Recognition (VR)
•
For best performance, adjust the rearview mirror to
provide at least1 2in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a voice recognition period.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 111
3
Page 114 of 473

•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.
•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to saySend.
•Storing names in the phonebook when the vehicle is
not in motion is recommended.
•It is not recommended to store similar sounding
names in the UConnectphonebook.
•Phonebook (Downloaded and UConnectLocal) name
recognition rate is optimized when the entries are not
similar.
•You can sayO(letterO) for0(zero).800must be
spokeneight-zero-zero.
•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
112 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 115 of 473

Far End Audio Performance
•
Audio quality is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.
•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the UConnectsystem.
•Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
BluetoothCommunication Link
Cellular phones have been found to lose connection to
the UConnectsystem. When this happens, the connec-
tion can generally be re-established by switching the
phone off/on. Your cellular phone is recommended to
remain in BluetoothON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least five seconds prior to using the system.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 113
3
Page 116 of 473
114 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 117 of 473
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115
3
Page 118 of 473
116 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 119 of 473
Voice Commands
Primary Alternate(s)
zero
one
two
three
four
five
six
seven
eight
nine
star (*)
plus (+)
pound (#)
add location
allVoice Commands
Primary Alternate(s)
call
cancel
confirmation prompts
continue
delete
dial
download
edit
emergency
English
erase all
Espanol
Francais
help
home
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 117
3
Page 120 of 473
Voice Commands
Primary Alternate(s)
language
list names
list phones
mobile
mute
mute off
new entry
no
pager
pair a phone
phone pairing pairing
phonebook phone book
previous
record again
redialVoice Commands
Primary Alternate(s)
return to main menu return or main menu
select phone select
send
set up phone settings or phone
set up
towing assistance
transfer call
UConnectTutorial
try again
voice training
work
yes
118 UNDERSTANDING THE FEATURES OF YOUR VEHICLE