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LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19The person I am calling using the communication system cannot
hear me well or cannot hear me at all (in Bluetooth mode)
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the telephone network availability is sufficient to make a call.
Make a call to a fixed line.
Is the fault still present?
YES
With the engine stopped, does the voice
recognition work for the words "phonebook"
and "dial"?
YES
NOThe fault is linked to the number the customer
is calling or to a localised lack of network
availability.
NOCheck the condition and connection of the
microphone connector.
Repair if necessary.
Check that the microphone part number is
correct. If not, replace the microphone.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP19
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19
CONTINUED
Check the condition and connection of the
connectors of the telephone support base plate, the
navigation computer and the radio. Carry out the
necessary repairs.
Match up another telephone and make a call.
Is the fault still present?
YES NO
If the fault is still
present, contact the
Techline.
The fault is probably
linked to the
telephone. Ask the
customer to carry out a
fault finding procedure
on the telephone.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–Bluetooth.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 20 The telephone conversation volume level is low
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the telephone network is adequate for making calls.
Press the SET button.
Select Telephone, then Volume.
Adjust the ringtone or conversation volumes independently by turning the central wheel.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP20
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 21 Distances are not shown in the correct units
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Press the SET button.
Select System, then Units.
Select the correct unit:
–km/m,
–miles/yards,
–miles/feet.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP21
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
*LPN: Low Price Navigation
ALP 22 No LPN* radio navigation backlighting
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Run fault finding on the multimedia network interface unit (see 86D, Multimedia network interface unit).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP22