2008 RENAULT SCENIC LPN Radio Workshop Manual

86A-73
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
*LPN: Low Price Navigation
ALP 6 Stuck on message Loading general map
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check for the cartographic map CD in the LPN* radio navigation computer.
After inserting the cartographic map CD into the LPN* radio navigation computer, check that the general map can
be loaded:
–message "Loading general map" displayed
–display (after 1 minute maximum) of the "progress percentage" pictogram (e.g.: 35%) in the lower status bar.
Note:
Loading may take between 30 and 60 minutes depending on the country.
Do not interrupt the loading process (by ejecting the CD, switching off the device, cutting + accessories
feed, etc.).
Loading is complete when the map appears.
Note:
If the loading process stops, try to eject the CD, clean it then re-insert it (see Driver's Handbook).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP6

86A-74
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 7 The system emits beeps
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
The system is in factory mode.
Wait 2 minutes then re-enter the code (see Replacement of components).
The system is in customer mode.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP7

86A-75
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 8 Poor/no temperature display
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Run fault finding on the multimedia network interface unit (see 86D, Multimedia network interface unit).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP8

86A-76
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 9 The 6 CD changer does not work
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2.
Check the condition and connection of the connector for components 261 and 1272.
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Has the fault disappeared?
NO
With the radio switched on, check for + battery feed on
connection 34BC and + accessories feed on
connection 34BD of the connector of component 1272.
Are the + battery and + accessories feeds present?
YES
Contact the Techline.NOCheck the continuity, insulation and the
absence of interference resistance on
connections 34BC, 34BL and 34BD between
components 261 and 1272.
YESAre the connections correct?
NO
If the connection or connections are faulty and if there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace the wiring.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP9

86A-77
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 10 No radio and/or CD sound
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
The message PAUSE is displayed on the radio display.
NO
Check the condition of the MUTE button on the steering wheel control (see 86D, Multimedia network interface
unit).
Check the FADER setting:
In the AUDIO settings menu (SET button). Select the "audio" and "fader" menus, then adjust the fader by
moving the cursor using the central wheel on the front panel.
Has the fault disappeared?
NO YES
Run the commands to test the speakers (see
Command summary table).
Has the fault disappeared?
NO YES
Contact the Techline.
End of fault finding.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP10

86A-78
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 11 Satellite control
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
There is no action when one of the radio satellite control buttons is pressed.
Refer to the interpretation of the button statuses by running fault finding on the multimedia network interface unit
(see 86D, Multimedia network interface unit).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP11

86A-79
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 12 Front panel button fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Also check for a + 12 V battery feed on connection BP26 (Kangoo 2), BP26 (Trafic II ph2), BCP4 (Espace IV
ph2) or BCP3 (Scénic II ph2) and an earth on connection MT (Kangoo 2), MT (Trafic II ph2 and Scénic II ph2)
or MV (Espace IV ph2) on the black 8-track connector of component 261.
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring. Otherwise replace the wiring.
Check that the statuses of the front panel buttons are consistent during use (see Conformity check).
Do all the front panel buttons operate correctly?
NO YES
Check that no buttons are jammed.
If a button remains jammed, contact the Techline.
End of fault finding.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP12

86A-80
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 13 No navigation voice messages
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the sound from the radio is coming
through the front speakers.
Is the sound coming from the speakers?
YES
Check the voice guidance volume. To adjust it, press
the "REPEAT" button during a guidance procedure,
then the "+" or "-" buttons. The volume value is
displayed on the screen: "NAV VOL = X".
Is the "Voice messages" option active?
YES
Check that the volume is correctly set.
In the AUDIO settings menu (Audio settings button). Select the "volumes" then "NAV" menus and press the
+ button on the satellite several times to obtain at least volume 13.
Do your hear the: "+ loud" message?
YES
The fault is resolved
Customer misunderstanding.
NOApply ALP 10 No radio and/or CD sound.
NOActivate the option.
NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP13